Cost-effective
Get top-notch receptionist services without the overhead of in-house staff.
AI-powered answering service for lawyers
Answering service for law firms
Upfirst is answering service for attorneys that's powered by AI, making it more affordable and efficient than a traditional virtual receptionist.
Introduction
Why law firms need an answering service
Managing client interactions can be challenging on top of everything else. High call volumes, complex case management, and the demand for round-the-clock availability can quickly overwhelm even the most organized practice. Here’s how our lawyer answering service becomes invaluable:
1. Handle high call volumes: Effectively manage call spikes due to high-profile cases or marketing campaigns.
2. Streamline client intake: Make great first impressions, qualify leads, and schedule initial consultations effortlessly.
3. Ensure continuous client correspondence: Handle after-hours calls, messages, and appointment requests, so your clients always feel supported.
BENEFITS
What our attorney answering service can do for you
Transforming client interactions with legal answering services
24/7 answering
Our virtual receptionist for law firms operates 24/7/365, ensuring every call gets answered, even during non-business hours.
Capture lead information
Our AI receptionists qualify potential clients and gather essential details, preparing your team for initial consultations.
High-quality message taking
Get clear, concise, and easily understandable messages from our legal answering services.
Automated scheduling
Our virtual receptionist law firm solution integrates with your calendar for seamless appointment booking and rescheduling.
Benefits
Why choose Upfirst's answering service for attorneys
Elevate your practice with our virtual receptionist law firm solution
quick, easy setup
How our answering legal service works
Seamless integration of your law firm answering service
Create your Upfirst account in minutes. Connect your existing law firm phone number or get a new dedicated number for your AI virtual receptionist. Our system integrates smoothly with your current phone setup, ensuring a seamless transition.
Customize your virtual receptionist to answer calls exactly as a human would. Select the voice that best represents your firm, craft a custom greeting, and specify which questions the AI is permitted to answer. Train it to collect crucial information like email addresses, names, and case details for easier follow-ups.
Fine-tune your AI’s responses to align perfectly with your firm’s tone and protocols. Perform test calls to ensure the system handles inquiries just as you would. Make adjustments as needed before rolling it out to your practice.
Launch your new virtual receptionist service with confidence. Monitor its performance and client feedback, and make ongoing refinements to ensure it continues to meet your firm’s evolving needs.
Try our attorney answering service for free
Be one of the first to try Upfirst — an AI-powered answering service for attorneys that picks up the phone for you. Sign up for our waitlist today.
FAQs about our answering service for law firms
Everything you need to know about our virtual receptionist for law firms
Where will I get my messages and how long will they take?
You’ll receive an email summary immediately after each call. For a more detailed review, you can log in to our app to listen to the call recording and read the full transcript at any time.
Will the virtual receptionist go off script?
No, we’ve engineered our AI answering service to strictly adhere to the information provided. You can trust it to handle calls properly. If a caller brings up an unrelated topic, the AI will politely inform them that it can’t discuss that matter.
What information can the AI virtual receptionist collect?
Our AI can collect any information you’d like. You simply specify the questions you want the AI to ask, and it will gather that data from callers. This flexibility allows you to customize the intake process to your firm’s specific needs.
Will using an AI answering service make me look unprofessional?
On the contrary, our AI service enhances professionalism. Unlike human receptionists, our AI never gets tired and provides a consistently positive experience. This level of consistency often surpasses traditional outsourced receptionist services, ensuring that every caller receives prompt, courteous, and accurate responses.