Voice message transcription

Get voicemail transcription in your email - anytime, anywhere

Save time anywhere you go with voicemail transcriptions sent to your text or email. Stay organized and reduce callbacks while earning more customers.

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A business professional sits at a desk using a laptop to transcribe a voicemail about scheduling a carpet cleaning appointment for a wine spill cleanup.

Voicemail that talks to customers

So, what is voicemail transcription?

Voicemail transcriptions conveniently send your missed voicemails to your email or text message box, transcribing them into text for you to read or listen to on your own time. It’s a way to stay organized when you can’t listen to every call or recording, filter through more important messages, and create better customer follow-ups.

Upfirst’s 2-in-1 voicemail transcription features

Handling calls can get overwhelming. That’s why at Upfirst, we believe business owners should have access to affordable answering service tools that helps them run their business.

When you sign up for our voicemail transcription, not only do you get a convenient way to read through important voicemails in your email on your own time, but you also get an interactive voicemail assistant that can speak with your callers when you’re not around, answer their questions, book appointments, and even ask qualifying questions, freeing up valuable time and giving you the power to customize your voicemail transcription any way that you want.

Quick, easy setup

How our voice message transcription works

In just a few minutes, you could set up a powerful voicemail to text transcription that let's you read voicemails on-the-go.

1

Setup

When you sign up, you’ll have the option to link your existing business phone number or pick a new local or toll-free 800 number. There’s no complicated setup, and you can keep using the number your clients already know and trust if you prefer.

2

Customize

Set up your personalized greeting and AI’s voice, choosing between a friendly or professional tone. Provide your business protocols so the AI knows what to do after hours, how to handle emergencies, and which questions to ask. Test a few calls, then fine-tune everything until it fits your brand. Finally, configure notifications via email or text so you never miss an urgent message.

3

Go live

Once you’re happy with your settings, simply click “Activate.” From this moment on, your AI receptionist is live and ready to handle calls and send transcripts to your phone or email.

Voicemail transcription benefits

What are the benefits of our voicemail transcription?

See how small businesses and solo entrepreneurs use our voicemail transcription service to grow.

Make quicker decisions

Having voicemail to text transcriptions in your phone or email means you can prioritize how you respond, and make snap decisions if something urgent comes up. This type of organization can lead to more satisfied clients and a faster workflow for you.

    Customer reporting a kitchen ceiling leak to a voicemail transcription, receiving prompt scheduling for repair.

    Automate, save time, and reduce callbacks

    Get more out of your voicemail messages service. With an interactive voicemail assistant, not only will you transcribe voicemails from calls you can't answer, you can also set up an AI phone assistant to schedule appointments, ask qualifying questions, and answer simple FAQs - cutting down on time for callbacks.

      An auto mechanic works under a car in a repair shop while using voicemail transcription to confirm a voice message about scheduling an oil change and tire rotation.

      Keep better track of important messages

      Say goodbye to scribbled notes on random pieces of paper. With our service, everything lives in an organized dashboard, allowing you to track, categorize, and archive messages without the clutter.

        A person holding receipts and reviewing financial documents on a desk while transcribing a voicemail about scheduling a tax appointment using voice to text transcription services.

        Read on-the-go wherever you are

        Whether you’re traveling or in a meeting, you can discreetly read a transcription without interrupting your flow. It’s perfect for multitasking professionals who need to stay in the loop at all times.

          A professional painter wearing a respirator applies paint to a wall while transcribing a voice message about color matching and eco-friendly paint options using voicemail transcription services.

          Give your callers the attention they deserve

          You’ll never have to worry about a caller feeling ignored or waiting too long. Imagine having a voicemail machine that acts like a friendly virtual receptionist - that's Upfirst. Now, Your voicemail system actually speaks with your callers, helping them get the information they need and making sure their message is taken down accurately and politely every time.

            A smiling real estate agent greets potential homebuyers while using voice to text transcription to schedule a house viewing for a three-bedroom property.
            Key features

            Everything you need in a voicemail transcription

            Let your voice message transcription go to work for your business. With Upfirst, you get features that can easily transcribe voicemails to email and offer extra support to your callers.

            Who can benefit from voicemail to text transcriptions

            Industries that use our voicemail to text transcription service

            See what businesses use Upfirst's answering services to gain more customers and increase revenue.

            Law

            Lawyers and paralegals can capture critical client details, schedule consultations, and stay on top of urgent matters without sorting through endless voicemails.

            Contractors

            Whether you’re an electrician or plumber on the job site or driving between projects, you’ll get immediate access to new leads, scope of work details, and other crucial information.

            Restaurants &more

            Any business that struggles with keeping up with calls and voicemails can benefit from using our voicemail transcription. From restaurants to salons to accounting firms, Upfirst helps companies from all corners answer their customers and grow their business.

            FAQs about our voice message transcription service

            Have a question about our voicemail transcription that isn't answered here? Get in touch with our team.

            What are the benefits of voicemail transcription?

            Voicemail transcription allows you to instantly read messages instead of listening to them. This not only saves time but also makes it easier to prioritize your tasks, store conversations, and share them with your team. Plus, having messages in text form makes it simpler to search past inquiries and maintain detailed records.

            How do I know if I need voicemail to text transcription?

            If you’re missing calls, playing back long messages, and struggling to keep track of who said what, you can benefit from our voicemail to text transcription. It’s ideal for businesses receiving multiple daily inquiries—especially if you want a more organized and efficient way to handle customer communication.

            How are messages delivered to me?

            Upfirst offers flexible delivery options so you can choose the method that best suits your workflow. Get calls forwarded directly to your phone, receive detailed summaries by email, or access them through a secure online portal.

            Why is this service better than a traditional voicemail?

            Traditional voicemail systems require you to dial in, wait through menus, and listen to each message in its entirety. In contrast, our service offers instant transcriptions, around-the-clock availability, and customizable call flows. You save time, stay more organized, and offer a better experience for your callers.

            Do you offer multiple language options?

            Yes, we support bilingual greetings and instructions. You can configure your system to handle multiple languages so that your callers receive assistance in the language they’re most comfortable using.

            Can the AI schedule appointments or take bookings?

            Yes, Upfirst can gather caller information and book appointments through your preferred online scheduling tool, seamlessly integrating with your existing systems.

            How quickly can I get set up with your answering service?

            Most businesses can be fully operational in less than an hour. The setup process is straightforward: pick a number, create your greeting, configure your AI, and activate. If you need assistance, our support team is here to guide you every step of the way.

            Stay connected and try our voicemail to text transcription service for free

            Stop letting a full voicemail box or missed calls take away your valuable time. Let our voicemail transcription service take care of your calls so you can spend time where it matters.

            Try for free