Upfirst's after hours answering service
Our after hours call answering service ensures you're always open for business, capturing opportunities around the clock.
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Introduction
An after hours answering service is a 24/7 solution that handles any incoming calls for your business after closing time.
Upfirst isn't just another answering service. We're revolutionizing how businesses handle after-hours calls. Our AI answering service automatically captures valuable information from callers, even when you're off the clock.
Whether you're a contractor or a lawyer, missed calls are missed opportunities. You're busy running a business, wearing a million hats, and the last thing you want to worry about is taking a client call after hours. That's where we come in.
Think of Upfirst as your 24/7 virtual receptionist, but smarter, more affordable, and infinitely scalable. We're here to keep your business connected, no matter what your operating hours may be.
Quick, easy setup
During business hours, you’re there to answer the door. But after hours, you need a reliable virtual receptionist to pick up a continuous stream of calls. Here's how to get started:
Create your Upfirst account in minutes. Forward your existing business line to Upfirst or select a new number with your preferred area code. It's your call.
Add details about your business, craft a custom greeting, and set your call handling preferences. Make some test calls until you are happy with it. Your AI agent learns fast.
Once you're satisfied with how your virtual receptionist sounds, it's time to activate it. Sit back and let Upfirst answer for you. Enjoy easy-to-read call summaries and happier customers.
Learn about the key features from Upfirst's after hours answering service, designed to bring you peace of mind and answer your calls when you've clocked out.
Your AI receptionist is always on, handling calls day and night. No coffee breaks, no sick days – just consistent, round-the-clock service. Turn us on to take calls during the day or only after work hours. The choice is yours.
Get comprehensive call coverage for a fraction of the cost of human staff. Scale up or down without worrying about hiring or training.
Train your virtual receptionist to answer exactly how you want, maintaining your unique brand voice and handling calls just like you would. Need it to set appointments? Qualify leads? Just say the word and we'll take care of it.
Upfirst works harmoniously with your existing tools, from calendars to CRMs, ensuring a smooth workflow.
Upload your FAQ, and your AI receptionist becomes an instant expert on your business, providing accurate information to callers.
Gain valuable insights from every call with detailed summaries and analytics, helping you refine your customer service strategy.
No matter who your clients are and when they need to call on you, Upfirst has your phones covered.
Plumbers, electricians, and HVAC companies often receive emergency calls outside regular hours. Upfirst ensures you never miss a urgent request, even at 3 AM.
Online shopping happens 24/7. Let Upfirst handle customer inquiries, process orders, and assist with returns or exchanges, even when your physical store is closed.
Law firms and IT startups need support outside office hours. Upfirst captures sensitive inquiries and ensures prompt follow-up, maintaining client confidentiality.
For hotels, airlines, and travel agencies, availability is everything. Upfirst handles calls 24/7, provides information, and manages last-minute changes or cancellations.
Charities and community groups can’t afford to miss donation opportunities or urgent calls for assistance. Upfirst ensures you’re always there for your supporters and those you serve.
Whether you own a dental office or carpet cleaning business, if your company needs help answering calls, Upfirst is an affordable solution to your call answering needs.
Have a question about our after hours virtual receptionist that isn't answered here? Get in touch with our team.
What are the advantages of using Upfirst compared to hiring in-house staff?
Upfirst provides 24/7 coverage without the overhead costs or scheduling challenges of in-house employees. You’ll have peace of mind knowing your calls are always answered professionally, even after hours, at a fraction of the cost.
Can I customize the greetings and scripts used by the AI?
Absolutely! Upfirst lets you personalize your greetings and scripts to perfectly match your brand voice. Customers who call in receive a professional and informative message, tailored to your specific services.
How are messages delivered to me?
Upfirst offers flexible delivery options so you can choose the method that best suits your workflow. Get calls forwarded directly to your phone, receive detailed summaries by email, or access them through a secure online portal.
Will the AI be able to handle calls in multiple languages?
Yes! Upfirst offers answering services in multiple languages, ensuring you can provide exceptional service to a wider, more diverse customer base.
What happens if the AI receives a call it can't handle?
Our AI is trained to handle most inquiries. For complex situations, it follows your pre-determined instructions, such as taking detailed messages or escalating to a human team member if necessary.
Can the AI schedule appointments or take bookings?
Yes, Upfirst can gather caller information and book appointments through your preferred online scheduling tool, seamlessly integrating with your existing systems.
Don't let another call opportunity slip away when you've closed doors for the day - get started with Upfirst's after hours call handling for free.
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