Solution to qualifying more leads 24/7

Qualify leads around the clock with our 24/7 lead qualification services

Capture and qualify more leads – day and night. Discover what a 24/7 call capture solution can do to help your business grow.

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A tax professional speaking with a caller about filing small business taxes, demonstrating overflow reception services.

The affordable lead qualification service

What is a lead qualification service?

Picking up every phone call shouldn’t be a burden on your day—it should be an opportunity to grow your business. Yet many business owners struggle with balancing the core work of their business and answering every call. Separating genuine prospects from “tire kickers” only adds to wasted time when you could be focusing on work that moves your business forward.

Imagine if you had a team of incredibly affordable virtual receptionists who help qualify leads, collect key information from callers, and schedule appointments for your sales team. That’s what you get with Upfirst’s 24/7 lead qualification service.

From roofing companies to insurance agents, we help businesses from every corner by answering every inbound call around the clock with consistency and professionalism, freeing up valuable time while capturing more leads. Get ready to create a steady flow of leads when our friendly receptionist greets your customers on the first ring.

Capture new leads with ease

Everything you need with a lead capture answering service

Upfirst is packed with powerful features designed to help you affordably serve your customers and save you much-needed time, so you can focus on growing your business.

quick, easy setup

How our 24/7 call capture works

In just a few minutes, you can set up an AI virtual receptionist that answers every call and follows your exact guidelines for qualifying leads.

1

Sign up

Getting started is easy. Simply choose whether to use your existing business phone number or get a brand new line. If you need a toll-free number, we’ve got 800 number options ready. Once you’re set, you’ll be guided through an easy onboarding process.

2

Testing

This is where the magic happens. Set up your greeting, choose your AI’s voice, and tailor the call scripts based on your business’s unique needs. Want the receptionist to gather a specific piece of information before transferring a call? Add it to the script.

You can then run a few test calls to experience the conversation flow and confirm you’re satisfied with the results. You’ll quickly see how our advanced lead qualification logic helps you filter out casual inquiries and zero in on real opportunities.

3

Go live

When you’re happy with your setup, simply hit the “Activate” button. From that moment on, our AI receptionist is in charge of taking calls. Day or night, holiday or weekend, you can rely on us to greet your callers, qualify them based on your criteria, and route them wherever they need to go. You’ll be offloading the busywork of phone management to a service that never clocks out.

Benefits of our lead qualification services

Why businesses love our lead qualification service

Discover how our lead qualification service makes a difference for businesses, small and large.

Never let a call go unanswered

Whether you’re on the road, in a meeting, or off the clock, we make sure every potential lead is greeted by a professional voice. Forget about missed calls or those dreaded voicemails that never turn into business. Our answering service takes every call no matter if it's after-hours or overflow service calls during important marketing campaigns.

    Caller seeks help with tax filing and a lead qualification service leverages 24/7 call capture to ask if it concerns personal or business taxes and prior-year records

    Automatically capture every lead

    Stop depending on pen-and-paper notes or post-call data entry. With our system, every call can be automatically documented and qualified. The result? A steady stream of leads flowing straight into your sales pipeline.

      Caller reports a roof leak and a lead qualification service uses 24/7 call capture to inquire about roof material and the last inspection.

      Give yourself more opportunities to convert

      You no longer need to stress over missing opportunities if you’re too busy to answer a call. When every call gets answered by us around the clock, you’re giving yourself more opportunities to convert curious callers into paying customers. 

        Caller asks about listing a home while a lead qualification service captures details using 24/7 call capture with a friendly follow-up question about property type and valuation.

        Say goodbye to voicemails

        No more sending potential customers to business voicemail boxes. Our 24/7 call capture ensures your prospects talk to a receptionist who can quickly gather details and deliver immediate responses. This builds trust and prevents frustration on both ends.

          Caller requests SEO assistance, and a lead qualification service utilizes 24/7 call capture to gather details about past SEO work and main online goals.

          Customize any way you want

          From the greeting to the qualification questions, you have complete control over the caller experience. Need bilingual options? Done. Want specific instructions for after-hours calls? No problem. Our platform flexes to your needs and follows your exact instructions.

            Caller schedules an air conditioner service check, and a lead qualification service uses 24/7 call capture to ask about the AC unit's age and past issues.

            Skip lengthy onboarding, get started in minutes

            No one has time for lengthy onboarding. Our setup lets you connect your number, configure your scripts, and go live almost instantly. You won’t need a team of developers to make it happen either—just a few clicks and you’re good to go.

              Caller expresses interest in backyard redesign, and a lead qualification service applies 24/7 call capture to ask about yard size and preferred features.

              Popular industries

              Popular industries that benefit from our lead qualification service

              Our lead qualification service isn’t limited to a specific niche. If your business takes calls, we’re here to help.

              Law firms

              Legal professionals often deal with hectic schedules with court dates, client meetings, and research. Our lead qualification answering service steps in to handle intake calls with diligence, capturing critical client details so attorneys can focus on the case at hand.

              Property management

              From maintenance requests to prospective tenant inquiries, property managers rarely have a moment to spare. We keep your lines open 24/7, fielding questions, scheduling viewings, and qualifying new leads—all without tying up your busy team.

              Financial & more

              Financial advisors, beauty salons, landscapers, and any business that constantly relies on call answering can significantly benefit from our inbound answering process. Our solution gathers key information, routes qualified prospects to the right specialist, and books appointments. It’s versatile enough to suit countless other industries, from churches to e-commerce businesses.

              FAQs on lead qualification services

              Have a question about Upfirst's lead capture services that isn't answered here? Get in touch with our team.

              How does a lead qualification service help grow my business?

              By filtering out unqualified callers and focusing on genuine prospects, you save time while maximizing conversions. You can dedicate your resources to leads that are most likely to become paying customers, which directly impacts your bottom line.

              How will your receptionist handle my calls?

              Our AI receptionist uses customized scripts and advanced logic to greet callers, gather essential information, and either qualify or disqualify leads. If a caller meets your criteria, we can either forward them to a team member, schedule an appointment, or provide further details—just like a human receptionist would.

              Does your 24/7 lead qualification service work for small businesses?

              Absolutely, our lead qualification helps small businesses significantly from not having to hire, train, or manage additional staff to handle phone calls. Our cost-effective service levels the playing field, allowing you to present a professional image and serve clients around the clock.

              Can your service integrate with my software tools?

              Yes. We offer integrations with leading CRMs like Salesforce, HubSpot, and Pipedrive through Zapier. We also support calendar apps like Google Calendar and Outlook for appointment scheduling. If you have a unique setup, our flexible API options can adapt to your workflows.

              Can it handle multiple calls at the same time?

              Our system is built to scale. Our AI receptionist is capable of answering multiple calls simultaneously, so you'll never lose a lead to a busy line.

              Why is this service better than a traditional voicemail?

              Traditional voicemail makes callers leave a message, then wait for your follow-up. With our service, callers speak directly with an AI representative who can qualify them on the first call. This immediate engagement boosts the likelihood of conversion and sets the tone for excellent customer service.

              Can I receive call updates in my email or text?

              Definitely. Our instant notifications let you decide how you want to stay informed with detailed call summaries and voicemail transcriptions—via email, SMS, Slack, or even in-app push notifications. You’ll know the moment a high-potential lead calls.

              How much does your 24/7 call capture service cost?

              Plans start at $24.95 per month for 30 calls. We offer tiered pricing based on the volume of calls your business receives. All plans include 24/7 coverage and automated lead qualification. You can see more about our pricing and plans here.

              How much money will I save compared to hiring in-house staff?

              Hiring, training, and providing benefits for an in-house receptionist or call center team can be expensive. Our service handles the same workload at a fraction of that cost. Instead of paying a yearly salary of $36,000, you can pay an affordable monthly plan for a whole team of AI receptionists ready to follow your exact guidelines and learn your business inside and out almost instantly.

              Try our lead qualification service for free

              Ready to capture more leads and convert them to paying customers? Sign up today! Start answering more inbound calls and grow your business pipeline. 

              Try for free