Upfirst's virtual receptionist service

Virtual receptionist services

Upfirst is an affordable virtual receptionist service that makes it easy to always be there for your customers.

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Homeowner scheduling a site visit for kitchen renovation quotes, managed by a virtual answering service.

Introduction

What is a virtual receptionist?

A virtual receptionist is your always-on digital front desk. Our AI-powered solution handles calls with a warm, human-like touch - even when you're closed. It's more than just answering phones; it's a comprehensive service tailored to your business needs.

With Upfirst's virtual receptionist service, you can customize greetings, call handling, and responses to match your brand voice. From scheduling appointments to answering FAQs, your virtual receptionist for small business does it all. It's like having a skilled, tireless assistant who's always ready to provide seamless support to your callers.

Whether you're a startup or an established company, our virtual receptionist adapts to your unique requirements. It's a cost-effective way to ensure professional, consistent communication with your clients, 24/7.

Quick, easy setup

How our virtual receptionist service works

Getting our system set up is designed to be quick and easy, ensuring you're up and running in no time.

1

Setup

Create your Upfirst account in minutes. Connect your existing business phone number or get a new dedicated number for your virtual receptionist. Our system easily integrates with your current phone setup, making the transition smooth and hassle-free.

2

Customize

Input information about your services, products, and common customer inquiries. Create custom scripts for different scenarios, such as new customer inquiries, appointment requests, or support calls. This step ensures your virtual receptionist truly represents your brand.

3

Test

After you've input your business information and protocols, start making a few test calls to see how your agent handles calls. Keep refining until you are satisfied with the set up.

4

Go live

Activate your virtual answering service with a single click. Your AI assistant will immediately begin handling calls, capturing leads, and streamlining your communication. The system works 24/7, ensuring you never miss an opportunity, even outside business hours.

Benefits

Why choose Upfirst's virtual receptionist service?

Discover how our virtual reception service can elevate your business communication.

Make a great first impression with callers

Why send your potential customers to voicemail? It's impersonal, and frustrating for callers. With our virtual receptionist service, every caller gets a warm, polished greeting tailored to your brand. It's a win for everybody. Customers get help right away and you answer every call, leading to more opportunities.

    Caller requesting a demo of project management software with a virtual receptionist service scheduling a convenient time for the demo.

    Always be available, 24/7

    Your AI virtual receptionist never sleeps, so your business is always on and ready to help customers, schedule appointments, qualify leads, and more.

      mergency plumber responding to a pipe burst and flooding, showcasing the quick response of a virtual receptionist service.

      An answering solution that doesn't break the bank

      Hiring in-house receptionists can quickly drive up costs, especially if you are a small business. With our virtual receptionist service, you can flex all the same benefits as a team of professional, friendly receptionists at an affordable rate.

        Client seeking assistance with preparing a will and estate documents, arranged by a virtual answering service.

        Fully customizable to your business needs

        Need a receptionist to take messages? Forward calls when appropriate? Schedule appointments? It's completely up to you. Program your receptionist answering service to welcome, respond, and route calls your way.

          Homeowner booking an appointment for faulty wiring repair with a virtual answering service handling the request seamlessly.

          Free up your valuable time

          While we're answering phones around the clock - bringing in more clients and answering FAQs - you free up yourself and your team to focus on core business tasks.

            Customer reserving a table for four at a restaurant, efficiently managed by a virtual receptionist service.

            When you scale up, we scale with you

            Our virtual receptionist small business solution grows with you, adapting to your changing needs.

              Property owner inquiring about commission rates to list their property, assisted by a virtual receptionist for real estate services.
              key features

              Top features of our 24/7 virtual receptionist for small business

              Our virtual assistant isn’t just a friendly voice; it seamlessly connects the dots for your callers, no matter the call volume or urgency of their request. Upfirst handles it all.

              Who we serve

              What industries benefit from a virtual answering service?

              Our virtual receptionists have the power to make an impact for a full spectrum of industries. From legal teams to plumbing experts, Upfirst can be the answer for all types of businesses.

              FAQs about our virtual answering service

              Have a question about our virtual receptionist service that isn't answered here? Get in touch with our team.

              What type of receptionist do I need for a small business?

              Small businesses benefit from virtual receptionist services like Upfirst that offer real-time call answering, appointment scheduling, and basic call routing that can scale with your growth.

              What’s the difference between auto-attendants and virtual receptionists?

              Auto-attendants are automated systems that rely on pre-recorded messages and menu options to direct calls. While they can handle simple tasks, they lack the human-like interaction and adaptability of virtual receptionists. Upfirst.ai's AI-powered virtual reception services utilize advanced AI to understand caller intent and provide personalized responses, delivering a more natural and engaging experience.

              Can virtual receptionists handle multiple languages?

              Yes, Upfirst.ai's virtual receptionists offer multi-lingual support, enabling you to cater to a diverse clientele and expand your reach.

              What is your pricing for virtual receptionist services?

              Upfirst.ai offers flexible pricing plans tailored to your business needs. To get a personalized quote and learn more about our pricing options, please visit our website or contact our sales team.

              Try our virtual receptionist answering service for free

              Stop letting opportunities go to voicemail — get a virtual answering service that 
picks up the phone for you and answers every call. Get started for free today!

              Try for free