Phone answering system for restaurants

The affordable restaurant answering service

Capture every takeout order and restaurant reservation, even during your busiest hours, with Upfirst's restaurant phone answering service.

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Restaurant answering service feature image

Introduction

Why should you use a restaurant answering service?

You know the dinner rush all too well. While you're expediting orders, managing staff, and ensuring your diners have a great experience, the phone keeps ringing. Each unanswered call could be a missed reservation, a lost takeout order, or a catering opportunity slipping away.

That's where Upfirst steps in. Our AI phone answering system for restaurants is like having a dedicated host who never takes a break, never gets overwhelmed, and always represents your restaurant perfectly. Thanks to advanced AI, Upfirst offers the personal touch of a human operator with unmatched consistency and cost-efficiency.

Set it up in minutes, and start turning those missed calls into more bookings and orders—all while you focus on what you do best: creating amazing dining experiences.

key features

Your 24/7 virtual restaurant answering service

Upfirst works around-the-clock to keep your reservations flowing and your takeout orders coming in.

capabilities

What can a restaurant answering service take off of your plate?

Upfirst answers the phone for you so that you can focus on your guests. Let our system handle the distracting phone calls.

Reservation requests

Our virtual receptionist answering service can collect all necessary details for reservations, including party size, date, time, and special requests.

    Example conversation of restaurant answering service

    Menu and allergen information

    Train your AI restaurant phone answering service to provide detailed information about your dishes, including ingredients, preparation methods, and allergen info.

      Example conversation of a virtual restaurant answering service

      Takeout order facilitation

      While our restaurant answering service can't process payments, it can collect all necessary order details, making it easy for your staff to quickly prepare and finalize orders.

        Example of placing an order through a restaurant answering service

        Event and catering inquiries

        Your restaurant phone answering service can gather initial information for event bookings and catering requests, helping you capture these high-value opportunities.

          Example conversation of a restaurant answering service

          Quick, easy setup

          How our restaurant phone answering service works

          Focus on your guests, not your phone. Upfirst can be set up in minutes and start saving you hours.

          1

          Setup

          Create your account with our restaurant answering service. You can either connect your existing phone number or select a new one. The process takes just a few minutes and requires basic information about your restaurant.

          2

          Customize

          Tailor your AI assistant to fit your restaurant's needs. Choose your AI's voice and create a welcoming greeting that matches your restaurant's style. You can easily set up responses for common questions about reservations, menu items, or business hours.

          3

          Go live

          Once you're satisfied with the setup, activate your restaurant answering service. Your AI assistant will immediately begin handling calls, allowing you and your staff to focus on in-restaurant operations.

          4

          Refine

          Easily keep your AI assistant up to date as your restaurant evolves. Add new menu items, update business hours, or modify response scripts anytime through your dashboard.

          Benefits

          How our restaurant answering service can boost your bottom line and reduce stress

          See how Upfirst can help you serve more customers and increase revenue.

          Try our restaurant
answering service for free

          Don't let rush hour keep you from your guests — get a virtual answering service that 
picks up the phone for you. Start a free trial now.

          Try for free

          Restaurant answering service FAQs

          Don't see your question answered here? Our support team is here to help. Get in touch today.

          How quickly can I set up Upfirst's restaurant answering service?

          Most restaurant owners get our phone answering service up and running in less than an hour.

          Can I customize how the restaurant phone answering service handles different types of calls?

          You can create specific scripts for reservations, takeout orders, general inquiries, and more.

          What happens if a caller needs to speak to a real person instead of the restaurant answering service?

          You can set up your AI to take a message and provide the caller with an estimated callback time, or to transfer urgent calls to a specified number.

          How do I update my restaurant phone answering service when my menu or hours change?

          Simply log into your Upfirst.ai dashboard and update the relevant information. Your AI restaurant answering service will immediately start using the new details.