800 number answering service

Never miss a call with a professional 1800 answering service

Transform your business with 24/7 call coverage. Get a dedicated 800 number and toll free answering service to capture every opportunity.

Try for free
Customer calling a live 800 answering service to ask for a quote for faucet installation

How it works

Get started with our answering service 800 number in just a few minutes

Sign up, tell us about your business, and let Upfirst handle your calls.

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Add your business details

Give us some details about your business and tell us how you’d like your calls handled, including any special instructions. We follow them every time.

Call history list displaying incoming phone numbers, call durations, and ended status in the answering service 800 number interface.

We pick up on the first ring

We pick up each call on the first ring no matter what hour it is. Your callers will always reach a helpful voice and never a frustrating voicemail.

Transcription and summary panel with caller details, text summary, and audio waveform in the 1800 answering service platform.

You get the updates and save time

Get call summaries delivered to you via SMS and email. Get peace of mind as we answer your calls, capture leads, set appointments, and more.

The affordable answering service 800 number

Why should you use our 1800 answering service?

We get it – running a business is a lot to manage. There are a thousand things to do every day to maintain a smooth-running operation, and keeping a professional look by answering calls is one of them. Missing just one phone call and letting it go to voicemail can mean you miss an opportunity to earn a new potential customer, satisfy a current client, build loyalty, and expand national presence.

Having a dedicated toll-free number answering service isn’t a luxury–it’s a must have if you want your customers to get prompt answers, professional greetings, and a friendly voice on the other end of the call.

With Upfirst’s call answering service, you’ll show that your business is always available to lend a hand no matter the time of day. It’s like having a professional virtual receptionist that never takes a minute off, ready to book appointments, satisfy your callers, and give your company a serious boost in professional image – all at an affordable price.

Benefits of our 800 toll-free answering service

How can our 800 answering service benefit your business?

Whether you run an accounting firm or a plumbing company, answering clients calls quickly is a must. We help you pick up on the first ring.

Build trust with a national brand presence

Transform how customers perceive your business from the first "hello." Our 1800 answering service elevates your local business to a nationwide brand, helping you win trust and credibility instantly. Whether callers are from across the street or across the country, they'll experience the professionalism of an established enterprise.

    Pet owner calling the best 800 answering service to ask whether or not the clinic accepts pet insurance.

    Answer every customer call on the first ring

    Stop losing potential customers to voicemail. Our 800 number answering service ensures every call is a revenue opportunity, with your agent answering within seconds – even during peak hours. Handle multiple calls simultaneously and turn quick responses into closed deals.

      Electrician service using a 1-800 answering service to answer calls about services

      Grow your business with 24/7 call answering

      Expand your business hours without expanding your team. While your competitors sleep, our toll-free answering service keeps working. Whether it's a midnight emergency or a Sunday sales inquiry, every caller gets the same exceptional service that drives loyalty and referrals. Never miss another opportunity to grow your business.

        Towing business using an 800 answering service to pick up a call from a property manager

        Scale customer service without the overhead

        Deliver enterprise-level support without enterprise-level costs. Instead of managing an in-house reception team, our 800 answering service gives you professional call handling at a fraction of the cost. Focus your resources on growing your business while we handle the calls.

          Restaurant using an 800 number to answer a frequently asked question
          Features of a 800 number answering service

          What do you get with our 1800 answering service?

          Get the most advanced virtual receptionist solution that outperforms traditional answering services right out of the box.

          Best 800 answering service

          How our 800 answering service works

          No complicated set up—you can get a dedicated virtual receptionist for your business in just a few minutes with our AI phone answering service.

          1

          Set up

          Get started in minutes with our 14-day free trial. Simply connect your phone number (or get a new 800 number), then provide your AI receptionist with the knowledge it needs to represent your business perfectly. Your agent will intelligently handle appointments, messages, and lead collection based on your preferences.

          2

          Testing

          Take your AI receptionist for a test drive. Make a few practice calls to experience our natural voices and fine-tune how your agent handles different scenarios. You can adjust responses, select different voices, and set guidelines for unexpected questions. Because it's AI-powered, your agent consistently delivers the exact experience you want, every time.

          3

          Go live

          Ready to handle real customer calls? Upgrade to a paid plan and your receptionist starts working immediately. Every call is handled according to your specifications, with detailed summaries and transcripts sent directly to you via SMS or email. Your agent collects all the information you need, making follow-ups efficient and ensuring no important details escapes you.

          Industries using our 800 number service

          See what industries are benefitting from our toll free answering service

          We help businesses from every corner answer their calls and build a professional presence.

          Bars & restaurants

          Whether you're a bustling new restaurant or growing franchise, our 800 number service provides a professional presence while handling caller reservations and menu questions.

          Hotel & hospitality

          Making sure every guest feels at home and accommodated is the foundation of a great hotel chain. We'll manage reservations and calls during overflow or holiday hours so you can focus on creating memorable experiences.

          Insurance & more

          Our 1800 answering service is suitable for any number of industries that rely on phone answering to grow their business. From insurance firms to non-profits to automotive, our virtual receptionists have you covered.

          Integrations

          Connect to the apps your business already uses with Zapier

          Whether you need to pass a lead to Jobber or schedule an appointment in Calendly, you can use Zapier to pass caller info from Upfirst to any app.

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          800 answering service FAQs

          Have a question about our answering service 800 number that isn't answered here? Get in touch with our team.

          How much does your toll free answering service cost?

          Our plans start at $24.95/month for 30 calls, which includes your 800 number. Traditional answering services typically charge $1-2 per minute plus hidden fees, which can add up to hundreds or even thousands per month. With Upfirst, you get 24/7 coverage and advanced features like call transcripts and CRM integration at one flat rate.

          Can I keep my current 800 number?

          Yes! You can either forward calls from your existing number to our service or get a new 800 number - it's your choice. If you choose to forward your existing number, we'll walk you through the simple setup process, which takes just a few minutes.

          Can your 1-800 answering service integrate with my third-party tools?

          Absolutely. With Zapier, you can push the info you need to popular CRMs, help-desk platforms, and sales tools. Just pick your tool, set up Zap triggers, and voilà: every call log, transcript, or summary can flow straight into your existing workflows. No dev work required.

          How customizable can I make the scripts and call flows?

          Totally 100% customizable. You’re in the driver’s seat. Our dashboard lets you tweak greetings, add knowledge to your AI, set up routing rules, and customize how you want calls handled. Want the AI to ask a qualifying question or escalate a certain issue? You can build that rule in minutes—no technical skills needed.

          How does your 800 answering service handle call overflow and peak times?

          Our toll free answering service scales to handle unlimited simultaneous calls, so when things get busy, every caller still gets answered in seconds—so your callers never wait, and you never miss an opportunity.

          Is it easy to change or update my plan?

          Super easy. Plans live on your account page, and you can upgrade or downgrade at any time. No long-term contracts or hidden fees necessary.

          How much will I save compared to hiring an in-house receptionist?

          A lot. Traditional receptionists come with salary, benefits, equipment, training—and time off. With our service, you save yourself from paying an average of $37,000 per year for salary. Even compared to other traditional answering services, you can potentially save hundreds of dollars per month.

          Try our 800 number answering service for free

          Your customers hate being sent to voicemail. Give them a better experience when they call your 800 number with Upfirst.

          Try for free