Features
A few minutes is all it takes to eliminate missed calls forever
Find out for yourself how easy it is to set up your virtual receptionist.
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Collect the info you need from every caller
Customize what Upfirst asks your callers — like their name, email, or any other details. Get the answers delivered right to your inbox.
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Get call summaries, transcripts, and recordings by email or SMS
See who called and what they said. With Upfirst, you and your team get the most important details and the full call recording.
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Answer common customer questions automatically
Train your receptionist to answer questions about your hours, services, pricing, and more. Connect it to your other apps so it can look up info.
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Book appointments directly in your calendar
Your receptionist can view availability, suggest times, and book right into Google Calendar, Outlook, Acuity, Clio, and other popular calendars.
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Pick a voice that suits your business
We uses the latest AI voice technology to make conversations sound human. Choose from multiple natural-sounding voices.
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Talk to your callers in their preferred language
Upfirst speaks English, Spanish, and 35+ other languages.
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Send callers a text to your scheduling link
Text callers important info during or after a call — like a scheduling link, a menu, directions, or anything else they need.
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Don’t pay for spam calls
Upfirst detects spam and sales calls before they waste your time. We hang up automatically so you only pay for real customer conversations.
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Transfer calls to the right person or department
No more robotic phone trees. Your receptionist can speak to callers and route them to the right human and can even do a warm hand off.
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Send call info to your CRM and apps
Whether you need to pass leads to your CRM or book appointments on your calendar, Zapier lets you integrate Upfirst with other tools.
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Recognize repeat callers
Give cusomers a smoother experience. Upfirst remembers callers they next time they call in, so they don't have to repeat themselves.
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Add contacts
Want your receptionist to treat certain callers differently? Easily give per-contact instructions.
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Get detailed call analytics
See how many calls you’re getting, why people are calling, and actions your AI receptionist takes.
