Meet Upfirst
Upfirst’s answering service for small business makes sure calls are professionally answered at any time of day or night — 24/7 — and captures the information you need.
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Introduction
Whether you’re a solo attorney, or a busy catering business, you can’t afford to miss your calls. According to online review statistics, 37% of negative reviews stem from poor communication. But being there around-the-clock is hard. Front office staff may be busy with with other work, or simply out to lunch. You may not be large enough to dedicate the necessary back office staff, or just don’t want to manage the complexity of running a phone answering service.
Upfirst’s AI-based phone answering service makes sure every call is answered, 24 hours a day, 7 days a week. It can even ask the caller questions to collect the information you need. As an added bonus, our telephone answering service knows as much about your business as an expertly trained employee, all at the fraction of a typical outsourced phone answering service.
Quick, easy setup
Here’s how to get started with your virtual receptionist answering service and answer every incoming call.
Sign up for an account with our call answering service. You'll have the option to connect your phone number or select a new one. Then you can choose your AI agent’s voice, set up a welcoming greeting, and fill it in on the details about your business.
Our phone call answering service can do more than just pick up calls. You an also connect it to your scheduling system or CRM and have it automatically create appointments or log customer information. Just like an outsourced receptionist—only faster, because it’s AI.
It's easy to train our AI-based call answering service. Once you've given it information about how you'd like it to answer calls, give it a ring and test it out. We generally recommend a few practice calls to fine-tune responses. Just like a human-based call answering service, you'll want to provide a script and guidelines for what to say if a caller asks unexpected questions. This was you can rest assured knowing your AI will only provide approved information.
This is the fun part. Set your answer service live and enjoy the extra time you'd have on your hands now that you don't have to be glued to the phone.
With Upfirst, you'll always be kept in the loop. Our business answering service will automatically send you an easy-to-read summary with the details of the call. You can even listen to the recording within your dashboard. And if you'd prefer important calls to be forwarded to you, you can do that too.
With our live answering service, you can provide a better customer experience for less money. It's powered by AI, which means it's more affordable and learns quickly.
Unlike most answering services, Upfirst is affordable — even for small businesses. Because our answering service is powered by AI, we can offer it at a lower price than traditional virtual receptionists.
When you use an answering service, your customers' calls are answered on the first ring. They can help right away — in contrast to leaving a voice message. It's cheaper for you and better for business.
Some businesses try to run an in-house answering service using fractional employees, but this seldom works to provide a high-quality service because of split attention and insufficient availability.
Even if you invest in full-time staff to man the phones, you can't be sure every call will get answered. Our answering service can pick up multipe calls at once so no lead is left hanging.
You don't have to settle between an expensive after hours answering service or picking up the phone yourself. Upfirst is a cost effective way to answer customer calls day and night.
Use of a dedicated service that is available 24/7 to pick up calls in a timely manner and with a good voice manner adds to your company’s professional presentation and reputation.
With a live answering service, you get 24/7 availability, bilingual support, message taking and forwarding, appointment scheduling, plus call screening and forwarding.
Our business answering service lets you be there for customers even outside regular business hours, without having to hire an expensive firm to pick up calls for you. Just connect your phone number, train your AI, and set it live to start answering phone calls no matter the time or day. Your customers will never be sent to voicemail again.
Ever see a missed call with no message? Or even worse, ever listen to a long voicemail that is missing all the important details you need? Tell our AI-powered small business phone answering service what info you need to collect from callers and it will gather it for you. You'll get a quick, skimmable email with the details.
Upfirst does more than just answer calls. Think of it like a virtual receptionist service that can take messages, transfer calls, and even schedule appointments. All you have to do is connect it to the software you already use.
For important leads or customers, you may want to pick up the phone yourself. No problem. Give our call handling service for small business the criteria for when a phone call should be forwarded, and it will follow your directions. That way you can run your business knowing only the important calls will make it your way.
Most answering services for small business know next to nothing about your business. Sure, they can take a message – but that's about all they can do. With Upfirst, you can feed the AI phone assistant your training materials, website, brocures, and FAQs. The more it knows about your business, the more helpful it can be.
Who we serve
At Upfirst, call answering service isn't your average virtual receptionist. It's AI-driven, so it learns the ropes of any industry fast. You can have it up and running in minutes, and it gets smarter about your business with every call.
Be one of the first to try Upfirst — an AI-powered virtual answering service that picks up the phone for you. Try for free today!
Try for free
