Plans for businesses of all sizes

No. We use AI to automatically detect and block spam, telemarketing, and other robocalls, so they don't count against your plan. We also don't bill for calls under 15 seconds or calls where the caller never speaks, so junk calls like pocket dials don't cost you anything. Both types of calls are labeled in your call log, so you can easily see which calls you were billed for and which you weren't.

Yes. Every Upfirst plan comes with a phone number, and you can forward calls from your cell phone, landline, or VoIP number to your Upfirst line with no porting required. If you'd rather port your number, we'll help you do it at no extra charge.

Full access to every feature for 14 days or 100 calls, whichever comes first, plus 25 text messages. There's no commitment. We don't ask for a credit card, so you're never billed automatically when your trial ends.

No. You can cancel, upgrade, or downgrade anytime, no questions asked. If you pay annually, you get 20% off.

When you sign up, enter your website and we'll use it as a starting point to train your receptionist. From there, you can customize the questions it asks, add answers to your frequently asked questions, and connect it to your calendar or CRM. We also offer a free 30-minute onboarding call with one of our voice AI experts to help you get the most out of your 14-day free trial, plus onboarding support via chat. If you have more complex needs, our Scale and Enterprise plans include white-glove onboarding. Over a few implementation calls, our team sets everything up for you, including your integrations.

Yes. On every plan, you can connect Upfirst to any CRM with an API, so your agent can look up or update records during or after a call. You can also connect thousands of apps through Zapier. On the Scale plan, our team sets up your integrations for you.

Yes. Upfirst books appointments directly into Google Calendar, Outlook, Calendly, Acuity Scheduling, Square, and Clio Manage.

Yes. If you have more than one business, or one business with multiple locations, you can easily add more agents. Each additional agent is $9.95 per month. You can share training between agents or keep certain knowledge separate.

Yes. Real humans are available Monday through Friday, 9 a.m. to 6 p.m. Eastern Time. On weekends, our friendly AI assistant is available to help. Pro and Scale plans also get access to a priority support queue.