- 24/7 answering Choose what your receptionist handles: every call, overflow only, or after hours.
- Instant call summaries The key details from every call, texted or emailed the moment it ends.
- Call recordings & transcription Listen back or read exactly how any call went.
- Call transfers Route the right calls to you or your team with a live, warm handoff.
- Appointment scheduling Books straight into Google, Outlook, Clio, Acuity, Calendly, Square, and more.
- In-call texting Send a text mid-call. Great for scheduling links, pricing, or directions.
- Spam blocking AI catches and blocks spam, so you never pay for junk calls.
- Zapier integration Push caller details into your CRM and thousands of other apps.
- 35+ languages Switches languages automatically, then translates the transcript into yours.
- Memory Recognizes returning callers and recalls past calls, so nobody repeats themselves.
Plans for businesses of all sizes
All plans include professional, around-the-clock answering. Prices in USD.
Save 20%
- 24/7 answering Choose what your receptionist handles: every call, overflow only, or after hours.
- Instant call summaries The key details from every call, texted or emailed the moment it ends.
- Call recordings & transcription Listen back or read exactly how any call went.
- Call transfers Route the right calls to you or your team with a live, warm handoff.
- Appointment scheduling Books straight into Google, Outlook, Clio, Acuity, Calendly, Square, and more.
- In-call texting Send a text mid-call. Great for scheduling links, pricing, or directions.
- Spam blocking AI catches and blocks spam, so you never pay for junk calls.
- Zapier integration Push caller details into your CRM and thousands of other apps.
- 35+ languages Switches languages automatically, then translates the transcript into yours.
- Memory Recognizes returning callers and recalls past calls, so nobody repeats themselves.
- 24/7 answering Choose what your receptionist handles: every call, overflow only, or after hours.
- Instant call summaries The key details from every call, texted or emailed the moment it ends.
- Call recordings & transcription Listen back or read exactly how any call went.
- Call transfers Route the right calls to you or your team with a live, warm handoff.
- Appointment scheduling Books straight into Google, Outlook, Clio, Acuity, Calendly, Square, and more.
- In-call texting Send a text mid-call. Great for scheduling links, pricing, or directions.
- Spam blocking AI catches and blocks spam, so you never pay for junk calls.
- Zapier integration Push caller details into your CRM and thousands of other apps.
- 35+ languages Switches languages automatically, then translates the transcript into yours.
- Memory Recognizes returning callers and recalls past calls, so nobody repeats themselves.
- White-glove onboarding Our team sets up and configures Upfirst with you, step by step.
- Custom integrations White-glove help integrating Upfirst with your other apps.
- 24/7 answering Choose what your receptionist handles: every call, overflow only, or after hours.
- Instant call summaries The key details from every call, texted or emailed the moment it ends.
- Call recordings & transcription Listen back or read exactly how any call went.
- Call transfers Route the right calls to you or your team with a live, warm handoff.
- Appointment scheduling Books straight into Google, Outlook, Clio, Acuity, Calendly, Square, and more.
- In-call texting Send a text mid-call. Great for scheduling links, pricing, or directions.
- Spam blocking AI catches and blocks spam, so you never pay for junk calls.
- Zapier integration Push caller details into your CRM and thousands of other apps.
- 35+ languages Switches languages automatically, then translates the transcript into yours.
- Memory Recognizes returning callers and recalls past calls, so nobody repeats themselves.
- White-glove onboarding Our team sets up and configures Upfirst with you, step by step.
- Custom integrations White-glove help integrating Upfirst with your other apps.
- 24/7 answering Choose what your receptionist handles: every call, overflow only, or after hours.
- Instant call summaries The key details from every call, texted or emailed the moment it ends.
- Call recordings & transcription Listen back or read exactly how any call went.
- Call transfers Route the right calls to you or your team with a live, warm handoff.
- Appointment scheduling Books straight into Google, Outlook, Clio, Acuity, Calendly, Square, and more.
- In-call texting Send a text mid-call. Great for scheduling links, pricing, or directions.
- Spam blocking AI catches and blocks spam, so you never pay for junk calls.
- Zapier integration Push caller details into your CRM and thousands of other apps.
- 35+ languages Switches languages automatically, then translates the transcript into yours.
- Memory Recognizes returning callers and recalls past calls, so nobody repeats themselves.
- White-glove onboarding Our team sets up and configures Upfirst with you, step by step.
- Custom integrations White-glove help integrating Upfirst with your other apps.
- Volume discounts Lower per-call pricing as your call volume grows.
- Priority support Front-of-line email and chat support with faster response times.
- BAAs for compliance Business Associate Agreements for HIPAA-regulated businesses.
Need a custom plan? Ask about enterprise pricing.
Our virtual receptionist can handle any number of calls. Want a custom quote? Schedule a call with our team.
FAQs
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No. We use AI to automatically detect and block spam, telemarketing, and other robocalls, so they don't count against your plan. We also don't bill for calls under 15 seconds or calls where the caller never speaks, so junk calls like pocket dials don't cost you anything. Both types of calls are labeled in your call log, so you can easily see which calls you were billed for and which you weren't.
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Yes. Every Upfirst plan comes with a phone number, and you can forward calls from your cell phone, landline, or VoIP number to your Upfirst line with no porting required. If you'd rather port your number, we'll help you do it at no extra charge.
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Full access to every feature in your selected plan for 14 days. You can forward real calls and test responses with no commitment.
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No. You can cancel, upgrade, or downgrade anytime, no questions asked. If you pay annually, you get 20% off.
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When you sign up, enter your website and we'll use it as a starting point to train your receptionist. From there, you can customize the questions it asks, add answers to your frequently asked questions, and connect it to your calendar or CRM. We also offer a free 30-minute onboarding call with one of our voice AI experts to help you get the most out of your 14-day free trial, plus onboarding support via chat.
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Yes. With Upfirst's Custom Actions feature, you can connect natively to any CRM that offers an API. You can also connect to thousands of CRMs and other apps through Zapier.
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Yes. Upfirst books appointments directly into Google Calendar, Outlook, Calendly, Acuity Scheduling, Square, and Clio Manage.
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Yes. If you have more than one business, or one business with multiple locations, you can easily add more agents. Each additional agent is $9.95 per month. You can share training between agents or keep certain knowledge separate.
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Yes. Real humans are available Monday through Friday, 9 a.m. to 6 p.m. Eastern Time. On weekends, our friendly AI assistant is available to help. Pro and Scale plans also get access to a priority support queue.