If you use Google Calendar to manage your schedule, you can connect it directly to Upfirst’s AI answering service with scheduling. With our native Google Calendar integration, your AI virtual receptionist with scheduling can book appointments for you in real time—no back-and-forth emails or manual updates required.

What you can do with Google Calendar and Upfirst

• Connect multiple calendars: Link your Google account and choose which calendars you want your receptionist to check for conflicts.
• Create appointment types: Set up different appointment types such as consultations, follow-ups, or service visits.
• Control timing: Define appointment length, add buffer time before and after, and set a minimum notice period.
• Customize availability: Create custom availability windows for each appointment type.
• Add booking rules: Give your AI receptionist instructions like “only offer this appointment if the caller says they’re a current customer.”

When a caller requests an appointment, your AI answering service with scheduling checks your Google Calendar for conflicts and books it directly—keeping your schedule accurate and up to date.

How to set it up

1. In your Upfirst account, go to Integrations and connect your Google Calendar.
2. Go to Agent > Scheduling.
3. Click Add new appointment type.
4. Set your availability, duration, buffer times, and minimum notice period.
5. Click Create appointment type.
6. Run a test call and book an appointment to confirm everything works.

Why this matters

With the Google Calendar answering service integration, you’ll never worry about double bookings, missed appointments, or manual scheduling again. Your AI virtual receptionist with scheduling ensures callers can book the right appointment type instantly, while your calendar stays fully synced.