VoIP recording software
Record every call and improve every interaction. Listen to playbacks whenever and wherever. Automate appointment scheduling, lead capturing, and more.
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The affordable call recording service
Have you ever been in a situation where you wished you could play back a phone call? As a business owner, you’ve already got enough to-dos on your day-to-day just to keep your business afloat, and remembering every single phone conversation is near impossible.
Imagine a tool that quietly records every call, so you never miss a detail. Our call recording software captures and stores your conversations in the background, making it easy to check in whenever you need to verify details or improve customer communication.
It can even answer phone calls for you when you can’t be there to answer, handling things like common customer questions, lead capture, appointment scheduling—and even assist people in other languages.
Designed to be affordable for small businesses, it’s simple, reliable, and built to help you stay organized and on top of every detail. Enjoy clear, on-demand access to every interaction so you can keep moving your business forward.
Learn how we help businesses save time, answer calls, and grow.
Our call recording system lets you capture every call with crisp, clear quality. No more relying on memory or notes after a conversation. Plus, voice transcriptions and detailed summaries make it easy to glance at what’s been said.
Had a busy day and need to catch up on what’s happened? Our on-demand playback feature lets you revisit any conversation at any time, so that you’re always up-to-date with the latest customer interactions.
You can’t always be there to answer the call. Not only can you record calls and review them at any time, but our service includes an AI virtual receptionist who can answer calls when you can’t, answer customer inquiries, forward calls, and even book appointments for you. Never let a call go unanswered again, and always be on the clock for your callers.
Think about all the time you spend answering calls. Even simple questions like “What services do you offer?” can take up valuable time. With our business phone system that records calls, you can filter out these FAQs, instruct our virtual receptionist to schedule appointments, and ask questions to weed out the unserious shoppers. Save time and record calls so you can focus more on the tasks that push your business forward.
We know firsthand that business owners like yourself don’t have the extra time for long and complicated setups. That’s why our solution is built to get you up and running quickly. No complex installations, no lengthy onboarding processes. Get a VoIP call recording for your business in minutes.
quick, easy setup
We know you don’t have the time for a long and complicated setup. That’s why getting our call recording service set up takes only a few minutes.
Getting started begins with signing up–it’s free to try. You can use your existing business phone number or choose a new local number from our extensive selection, including toll-free 800 numbers. Our onboarding process is straightforward and designed with busy small business owners in mind.
Once you’ve signed up, it’s time to customize. Set up your personalized greeting and select the AI’s voice that best represents your brand. Add to the AI’s Knowledge base by inputting all of your business details, protocols, and call handling flows. Then, test a few calls to ensure everything sounds just right.
When you’re satisfied with your setup, simply click activate and go live. Your AI voice agent will immediately start handling incoming calls, ensuring that every conversation is recorded without any manual intervention. It’s as easy as turning on a switch—once activated, you’re free to focus on what matters most: growing your business without the extra manual work.
Finally, powerful call recording software features at an affordable price.
Answer calls any time, even when it’s after hours. Record every call so you never miss a detail and review whenever, wherever.
Play any call instantly. Listen to your recordings and replay voice transcriptions and call summaries at any time in our dashboard.
Automate common customer inquiries. Let our virtual receptionist supply quick answers and solve problems before they get to you.
Book appointments while recording calls. Confirm meetings without interrupting your day-to-day.
Ask lead qualification questions and record callers’ answers. Funnel qualified leads into your business pipeline.
Receive alerts via SMS or email when a call comes in. Stay updated on every missed or urgent call.
Call recording solutions
See other popular phone answering solutions businesses in any industry use to continue growing their business.
Many businesses struggle to manage high call volumes and keep track of every conversation. Our call center service for small businesses manages each call so you can handle multiple inquiries without losing track. This way, every customer gets the attention they deserve.
Missing an order can mean lost revenue and unhappy customers. We capture every call, answer product questions callers may have, and help take orders over the phone. Now, you can verify orders confidently and keep your sales flowing.
Calls sometimes end up in the wrong hands, causing delays and frustration. Our call routing service directs each call to the correct team member while recording every interaction for review. This means customers reach the right person faster, every time.
Have a question about Upfirst's call recording software for business that isn't answered here? Get in touch with our team.
Is it illegal to record a phone call?
The legality of call recording varies depending on your location. In many jurisdictions, it’s legal to record calls as long as one or both parties are informed. We recommend checking local laws to ensure compliance. Our platform includes features that help you notify callers about recording, ensuring transparency and adherence to legal standards.
How many call recordings can I store?
As many as you want. Every phone call is saved in our dashboard. Whether you’re capturing a handful of calls or managing thousands of recordings, our system is designed to grow with your business. Enjoy peace of mind knowing that every conversation is securely stored and easily retrievable.
Why is this better than a voicemail?
Unlike traditional voicemail, our call recording system not only captures the full conversation, but also acts as an affordable virtual receptionist who can answer customer inquiries, route calls, and schedule appointments before they reach you. You’ll save time on a lot of manual work as well as capture important conversation details, making it easier to follow up and ensure nothing is missed.
How much does your service cost?
Our service starts affordably priced at just $24.95 per month. For a small investment, you can avoid hiring extra in-house staff or other expensive call center services while gaining access to a suite of AI call recording services to make call management easier.
It’s like getting one dedicated virtual receptionist for your business who never needs breaks and does everything a team of receptionists can do, such as appointment scheduling, lead capturing, call forwarding, and more.
Never let important details slip past you again. Answer every call and record phone conversations with ease so you can get back to growing your business. Try for free today!
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