With our realtor virtual receptionist, you can answer every call, capture every lead, and free up your time.
How it works
Your clients hate getting your voicemail. Let Upfirst answer your calls instead.
Tell us how you'd like your property inquiries handled, what information to collect from potential buyers and sellers, and any special scheduling instructions. We follow it every time.
No matter your call volume, we've got you covered. Your clients will always reach a helpful voice instead of frustrating voicemail, even during showings or closings.
Each call summary lands in your inbox immediately, showing who called and their property interest. Plus, recordings and transcripts of buyer/seller questions are always available.
The affordable answering service for real estate
You hear it all the time by now: in the real estate industry, every phone call is a potential opportunity. Miss one and you might lose out on an new client with a big budget. Aside from leaving money on the table, here are some other reasons agents get an answering service for real estate brokers:
Boost your professionalism. How does it feel for callers to be ignored and sent to voicemail? With a realtor virtual receptionist, a helpful voice is always available to give your business a professional appearance with every conversation.
Answer calls 24/7. Calls sometimes come after-hours, whether it’s an emergency or a curious lead. With an answering service for real estate, you can get more work done and capture more listing leads without the extra effort.
Get an advantage over competitors. When you’re always available to answer with a virtual receptionist, prospective buyers will choose you over your competitors who are comfortable with losing a lead to voicemail.
We make powerful call answering features affordable for real estate brokers, agents, investors, and more, making it easier to maintain a professional appearance.
Stay connected around the clock. Answer every call and capture leads automatically even when you're busy or out of office.
Talk to clients in English and Spanish, with our bilingual agent, expanding your reach in our community.
Collect lead details the moment they call. Qualify leads and tell us the right questions to ask callers.
Let your realtor virtual receptionist set up showings and appointments. Send calendar links live on the call to interested clients.
Shape every conversation whether the caller is a seller, buyer, landlords, or even tenants. Customize call handling how you want.
Forward calls fast to the right person. Set up call routing rules and transfer callers when it matches your criteria.
Handle urgent tenant calls without delay. Dispatch them to the appropriate on-call maintenance worker.
Receive detailed summary of each call, allowing you to follow up effectively. Upfirst also captures a recording and the full transcript, just in case.
Set up in under 10 minutes
In just minutes, you can have a realtor virtual receptionist ready to answer every call, qualify leads, and support your real estate business 24/7.
We’ll pull key details from your real estate website. You can add info about current listings, service areas, showing availability, rental rates, and anything your callers need to know.
Tell your receptionist how to handle buyer leads, seller inquiries, tenant screening questions, or maintenance requests—everything is customizable to fit your real estate business.
You don’t need a new number. Just forward your existing real estate phone line to Upfirst and we’ll handle every call, even after hours.
Whether it’s a new buyer, seller, or tenant calling, your AI answering service answers 24/7. You’ll get a detailed call summary by text and email so you can follow up fast.
Use cases
Here's how successful real estate agencies are using Upfirst to grow their businesses and close more deals.
Your realtor virtual receptionist asks smart screening questions—like budget, neighborhood preferences, and timeline—so you’re only following up with qualified leads. No more chasing cold calls or missing out on hot buyers.
Our real estate answering service doesn’t just take messages—it books tours, appraisals, and seller consultations directly into your calendar. While you focus on closings, your AI keeps your schedule full with qualified leads.
Real estate doesn't stop at 5pm. Whether it’s a curious buyer or an emergency maintenance request, our phone answering service for real estate ensures someone always picks up. For property managers, we’ll even route urgent issues to the right contact.
Have a question about our answering service for real estate agents that isn't answered here? Get in touch with our team.
How does a real estate answering service benefit my business?
An answering service instantly levels up your professionalism—every caller hears a friendly, well-trained voice instead of voicemail or a rushed team member. You’ll capture every lead, from the casual curiosity to the ready-to-act buyer, so no opportunity escapes you.
On top of that, it’s super affordable compared to hiring a full-time receptionist. You only pay for an affordably monthly plan, and you avoid payroll headaches like benefits, training, and time off.
Finally, staying on the ball with every inquiry gives you a real competitive edge. While your competitors lose calls to voicemail or slow callbacks, you’re busy engaging prospects, qualifying leads, and locking in appointments—24/7.
In what situations would a real estate agency need a virtual receptionist?
Use a virtual receptionist whenever you have more calls than you can handle—like during open houses, busy market seasons, or when you’re out meeting clients. It’s also perfect for nights, weekends, or holidays when your office is closed but leads are still calling.
Can your service integrate with my existing software?
Absolutely. We play well with CRMs, calendars, and team chat tools through Zapier. That way, every new lead and scheduled appointment flows right into your existing workflows.
Can your realtor virtual receptionist service assist with Spanish-speakers?
Yes! Our AI receptionist is bilingual, and can switch seamlessly between English, Spanish, and more. You’ll never lose a potential client just because of a language barrier.
Can your service answer calls on holidays and after hours?
With Upfirst's after-hours answering service, every caller gets a friendly voice on the line no matter what time it is. You’ll get summaries and recordings first thing after each call.
Is it easy to update my plan when my business changes?
Totally. You can upgrade, downgrade, or tweak your call scripts in our self-serve dashboard at any time. We grow (or shrink) with you—no long-term contracts required.
Who can benefit from our real estate answering service?
Real estate agents bouncing between back-to-back showings and paperwork get full coverage without missing a call. Growing real estate agencies can maintain a professional front 24/7, while real estate brokers ensure every team member’s leads are captured and qualified. Even real estate investors managing multiple properties enjoy seamless call handling and instant lead summaries—everybody benefits no matter what part of the real estate industry you are in.
Can I customize the AI's responses for different types of properties or services?
Absolutely! You can create custom scripts for various property types, neighborhoods, or services you offer. Whether you're dealing with residential sales, commercial leasing, or property management, your AI can be trained to handle each uniquely.
How do I access call recordings and transcripts?
All call recordings and transcripts are securely stored in your Upfirst.ai dashboard. You can access them at any time, search for specific information, and even set up alerts for key phrases or high-priority leads.he questions you want the AI to ask, and it will gather that data from callers. This flexibility allows you to customize the intake process to your firm's specific needs.
Don't miss out on more real estate opportunities — get a virtual answering service that picks up the phone for you while you work. Start our free trial now.
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