UPfirst's real estate answering service
Never miss out on a potential client. Get a customizable realtor virtual receptionist, and capture every listing lead 24/7.
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How it works
Sign up, tell us about your business, and let Upfirst handle calls for you.
Tell us how you'd like your property inquiries handled, what information to collect from potential buyers and sellers, and any special scheduling instructions. We follow it every time.
No matter your call volume, we've got you covered. Your clients will always reach a helpful voice instead of frustrating voicemail, even during showings or closings.
Each call summary lands in your inbox immediately, showing who called and their property interest. Plus, recordings and transcripts of buyer/seller questions are always available.
The affordable answering service for real estate
You hear it all the time by now: in the real estate industry, every phone call is a potential opportunity. Miss one and you might lose out on an exciting new client with a big budget. Aside from leaving money on the table, here are some other reasons agents get an answering service for real estate brokers:
Boost your professionalism. How does it feel for callers to be ignored and sent to voicemail? With a realtor virtual receptionist, a helpful voice is always available to give your business a professional appearance with every conversation.
Answer calls 24/7. Calls sometimes come after-hours, whether it’s an emergency or a curious lead. With an answering service for real estate, you can get more work done and capture more listing leads without the extra effort.
Get an advantage over competitors. When you’re always available to answer with a virtual receptionist, prospective buyers will choose you over your competitors who are comfortable with losing a lead to voicemail.
We make powerful call answering features affordable for real estate brokers, agents, investors, and more, making it easier to maintain a professional appearance.
Stay connected around the clock. Answer every call and capture leads automatically even when you're busy or out of office.
Talk to clients in English and Spanish, with our bilingual agent, expanding your reach in our community.
Collect lead details the moment they call. Qualify leads and tell us the right questions to ask callers.
Let your realtor virtual receptionist set up showings and appointments. Send calendar links live on the call to interested clients.
Shape every conversation whether the caller is a seller, buyer, landlords, or even tenants. Customize call handling how you want.
Forward calls fast to the right person. Set up call routing rules and transfer callers when it matches your criteria.
Handle urgent tenant calls without delay. Dispatch them to the appropriate on-call maintenance worker.
Receive detailed summary of each call, allowing you to follow up effectively. Upfirst also captures a recording and the full transcript, just in case.
Discover how our answering service for real estate brokers can help you grow your client base, save time, and close more deals.
In the real estate industry, timing is everything. With Upfirst, all inbound calls are answered promptly, whether you're in a showing, at a closing, or enjoying your day off. Our answering service ensures that every potential client that calls your real estate company gets immediate attention, increasing your chances of securing that next big listing or sale - even outside of normal business hours.
Hiring a full-time, dedicated receptionist can be expensive, especially for smaller firms. Even traditional answering services can come with a high asking price. That’s why we’ve built Upfist to actually be affordable for small businesses so you can afford to keep a professional presence and greet every caller that wants to do business with you.
Ditch the complicated and lengthy setup processes—we know you don’t have time for that. In a few minutes, you can get set up with a dedicated realtor virtual receptionist for your agency. Plus, our team is always available to help customize your receptionist so you can integrate it into your business in no time.
While our dedicated service answers calls, real estate agencies and professionals get a one-up on the competition. Even while you're focused on other daily tasks like creating market reports or responding to emails, our telephone answering service is ready to give the same exceptional customer service that you would when showing properties. No more missed calls, no more voicemail, no more missed opportunities.
Quick, easy setup
Get onboarded with our real estate phone answering service in no time. In a few minutes, you can have a realtor virtual receptionist ready to answer every incoming call and start capture every lead.
Create your Upfirst account in minutes. Connect your existing real estate business phone number or get a new dedicated number for your AI virtual receptionist. Our system seamlessly integrates with your current phone setup.
Input information about your services, current listings, and common client inquiries. Create custom scripts for different scenarios, such as new buyer inquiries, seller consultations, or property management requests.
Activate your real estate answering service with a single click. Your AI phone assistant will immediately begin handling calls, capturing leads, and streamlining your communication. The system works 24/7, ensuring you never miss an opportunity.
Review call summaries, transcripts, and recordings to understand how your AI is handling inquiries. Use these insights to update your AI's knowledge base, refine scripts, and optimize call handling processes.
Use cases
Here's how successful real estate agencies are using Upfirst to grow their businesses and close more deals.
Train your AI to ask specific questions that help qualify potential leads before they reach you.
For example, it can inquire about budget range, preferred neighborhoods, and timeline for buying or selling. This ensures that when you return the call, you're prepared with relevant properties or market insights, increasing your chances of converting the lead and closing more deals for your real estate firm.
Upload details about your listings to your AI assistant. When potential buyers call, the AI can provide comprehensive information about property features, recent renovations, school districts, and even schedule tours.
This 24/7 availability can significantly increase interest in your listings and save you time on initial client inquiries.
Real estate doesn't sleep, and neither does your AI assistant, so say goodbye to missed calls. Set it up to handle after-hours calls, providing information or taking messages as needed.
For property management clients, it can be trained to distinguish between routine inquiries and emergency maintenance issues, forwarding urgent calls appropriately.
Have a question about our answering service for real estate agents that isn't answered here? Get in touch with our team.
How does a real estate answering service benefit my business?
An answering service instantly levels up your professionalism—every caller hears a friendly, well-trained voice instead of voicemail or a rushed team member. You’ll capture every lead, from the casual curiosity to the ready-to-act buyer, so no opportunity escapes you.
On top of that, it’s super affordable compared to hiring a full-time receptionist. You only pay for an affordably monthly plan, and you avoid payroll headaches like benefits, training, and time off.
Finally, staying on the ball with every inquiry gives you a real competitive edge. While your competitors lose calls to voicemail or slow callbacks, you’re busy engaging prospects, qualifying leads, and locking in appointments—24/7.
In what situations would a real estate agency need a virtual receptionist?
Use a virtual receptionist whenever you have more calls than you can handle—like during open houses, busy market seasons, or when you’re out meeting clients. It’s also perfect for nights, weekends, or holidays when your office is closed but leads are still calling.
Can your service integrate with my existing software?
Absolutely. We play well with CRMs, calendars, and team chat tools through Zapier. That way, every new lead and scheduled appointment flows right into your existing workflows.
Can your realtor virtual receptionist service assist with Spanish-speakers?
Yes! Our AI receptionist is bilingual, and can switch seamlessly between English, Spanish, and more. You’ll never lose a potential client just because of a language barrier.
Can your service answer calls after-hours when my business is closed?
For sure. We’re on call 24/7, so whether it’s late at night or over the weekend, every caller gets a friendly voice on the line. You’ll get summaries and recordings first thing after each call.
Is it easy to update my plan when my business changes?
Totally. You can upgrade, downgrade, or tweak your call scripts in our self-serve dashboard at any time. We grow (or shrink) with you—no long-term contracts required.
Who can benefit from our real estate answering service?
Real estate agents bouncing between back-to-back showings and paperwork get full coverage without missing a call. Growing real estate agencies can maintain a professional front 24/7, while real estate brokers ensure every team member’s leads are captured and qualified. Even real estate investors managing multiple properties enjoy seamless call handling and instant lead summaries—everybody benefits no matter what part of the real estate industry you are in.
Can I customize the AI's responses for different types of properties or services?
Absolutely! You can create custom scripts for various property types, neighborhoods, or services you offer. Whether you're dealing with residential sales, commercial leasing, or property management, your AI can be trained to handle each uniquely.
How do I access call recordings and transcripts?
All call recordings and transcripts are securely stored in your Upfirst.ai dashboard. You can access them at any time, search for specific information, and even set up alerts for key phrases or high-priority leads.he questions you want the AI to ask, and it will gather that data from callers. This flexibility allows you to customize the intake process to your firm's specific needs.
Don't miss out on more real estate opportunities — get a virtual answering service that picks up the phone for you while you work. Start our free trial now.
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