Let us handle your calls 24/7 so you can focus on designing beautiful spaces.
How it works
Sign up, tell us about your design practice, and let Upfirst handle every call.
Let us know your consultation availability, how you'd like calls handled, and any specific instructions, like how to book discovery calls or manage your project waitlist.
From new project inquiries to existing client questions, every caller hears a friendly voice, never a missed connection or voicemail.
After every call, you'll get a detailed summary and recording straight to your email or phone. You'll always be in the loop.
24/7 answering service for interior designers
Running an interior design business means you're always on the move between client meetings, site visits, showroom appointments, and vendor calls. It's easy to miss calls from potential clients ready to start their dream project.
That's why interior designs use answering services:
See how our call handling service helps businesses pick up every call, every day.
Whether you're on a site visit, presenting mood boards to a client, or sourcing materials at a showroom, every caller will hear a friendly voice ready to help them. Our receptionist for interior designers picks up every call on the first ring, all so you can keep your consultation calendar full and your clients happy. No more worrying about missed opportunities while you're focused on the creative work you love.
Bringing on a full-time receptionist gets expensive and doesn't make sense for independent designers or small firms. Between salary, benefits, and training, the costs add up quickly. Upfirst offers an affordable solution made for for small design businesses, so you can provide exceptional client service and still protect your bottom line.
Your passion is creating beautiful spaces, not answering calls. Every interruption pulls you out of your creative flow and costs you valuable time getting back into the zone. Let our interior designer answering service take care of consultation bookings, project inquiries, and FAQs, freeing you up to focus on your clients, your designs, and growing your portfolio.
Every interior designer wants to handle calls in their own way. Upfirst's automated answering service can be easily customized to answer calls the way you want us to, whether it be simple message-taking services, consultation scheduling, or letting callers know you're currently in a client meeting. You can set up different handling for new inquiries versus existing clients, and adjust your preferences anytime. It's all up to you.
With Upfirst, there's no complicated onboarding or lengthy training sessions. Just sign up, share your practice details, and tell us how to handle calls. Our team is here to help you get started if you need, so you can focus on growing your design business instead of dealing with setup headaches.
Get affordable call handling that won't break the budget. Designed for small businesses and busy business owners.
Never miss an inquiry or project update, even after hours or during client meetings.
Schedule discovery calls via phone or send text links to your booking page.
Receive instant recaps and call transcripts so you know exactly what each caller needed before you follow up.
Collect names, emails, and preferences for every new inquiry.
Connect with your diverse community. Our agents can answer calls in English, Spanish, and 30+ other languages.
Capture every question, cancellation, or feedback even when you’re in a session, and get alerts by text or email.
Direct urgent calls to you or your team when you need to. No more missed emergencies or important updates.
Text portfolio links, consultation booking pages, and project questionnaires to interested prospects.
Handle call surges when the season spikes up. Keep every prospect engaged when you need overflow reception services.
Filter out robocalls and sales pitches so your line is open for genuine business. Our spam blocking service will block out annoying calls.
Sync leads automatically to your CRMs with Zapier. Eliminate manual data entry and speed up your client onboarding.
Virtual receptionist for interior designers
Minimal training time, no hassle. Your virtual receptionist is ready in minutes.
Sign up, customize your greeting, add details about your design firm, and choose your AI's voice. Then, pick a phone number for your virtual receptionist.
In the Knowledge base, you'll add more information about your business and any instruction on how your AI voice agent should be handling different types of calls. What common questions come up during phone calls? What's the protocol for scheduling consultations? This is where you'll set those rules for your AI.
Try scenarios like project inquiries and consultation scheduling. Make adjustments at any time to ensure your AI receptionist handles calls exactly how you want.
When you're happy with the setup, it's time to go live! You can start by forwarding calls to your Upfirst number and start capturing leads 24/7. You have the option to have your AI receptionist answer every single call, or just the ones that go unanswered. Focus on design work while every call gets help from a friendly voice.
Whether you need to pass client info to Monday.com or send appointment updates to your calendar, our Zapier integrations makes it simple to pass caller information.
Have a question about our answering service that isn't answered here? Get in touch with our team.
How does the answering service handle new project inquiries?
Our AI answering service captures all the essential details from potential clients, including their name, contact information, project type, timeline, and budget. The service can ask qualifying questions you provide to help you determine if the project is a good fit. After the call, you'll receive a detailed summary with all this information so you can follow up with qualified leads. Or, if you'd rather capture every new project inquiry no matter who is calling, you can customize your agent to capture information from everyone. It's all up to you.
Can the AI book consultations and discovery calls directly on my calendar?
Yes, our AI receptionist integrates with Google Calendar and Outlook to check your availability and book consultations directly. If you prefer, it can send callers a link to your online scheduling page via text. For businesses that want more control, the AI can collect the caller's preferred dates and times, then send you the details to confirm later.
What does an interior designer answering service cost?
Upfirst pricing starts at $24.95 per month for 30 calls, which works well for smaller design studios or solo designers just starting out. For growing firms, our $59.95 per month plan includes 90 calls. If you're handling project inquiries and client consultations regularly, the $159.95 per month plan covers 300 calls, and our $299 per month plan includes 600 calls for busy interior design practices. There are no setup fees, no contracts, and every plan includes a 14-day free trial so you can see how it handles your design consultations before committing.
How does getting started with Upfirst work?
Setup can take less than 30 minutes. You'll create your account, set up your AI's greeting for every caller, pick its voice, and customize how your AI assistant answers calls for your interior design business. You can train the AI on your services, from residential design to commercial projects, set your availability preferences, and connect any tools you use like your CRM with Zapier. Once you're ready, you let your AI start taking calls by setting up call forwarding from your existing business line to your Upfirst agent's phone number (you pick a phone number when you sign up). You have the option to forward every single call, or just the ones you're not able to answer.
Can I use this service only for after-hours or when I'm busy with clients?
Absolutely. Many interior designers use Upfirst exclusively for after-hours coverage, during client meetings, or when they're on job sites and can't answer. You have complete control over when calls get routed to your AI assistant versus when they come directly to you. This flexibility means you never miss a project inquiry, even when you're presenting design concepts to current clients.
Can I customize the voice my AI assistant uses?
Yes, you can choose from multiple voice options to find one that matches your interior design brand. Whether you want a warm and approachable tone for residential clients or a more polished professional sound for commercial projects, you can select and change the voice anytime to align with how you want your business to sound.
Can urgent calls be transferred directly to me or my team?
Yes, you can set up call transfers for high priority situations. If someone calls about an urgent design emergency, a high-value commercial project, or any other situation you want to handle personally, your AI can transfer the call directly to you or a team member in real time. You control the criteria for when transfers happen versus when the AI handles the entire conversation.
Let us handle your calls so you can focus on creating beautiful spaces for your clients. Sign up for your 14-day free trial today - no credit card required
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