Stop losing customers to missed calls. Engage your callers, book appointments, qualify leads, and more with a knowledgeable human-like AI voice agent.
No credit card required
With Upfirst, someone who would’ve been on hold now gets help right away. Whether they just want to know the exam fee or refill a prescription, the AI can handle it. Clients love that.
Your AI, she’s amazing. She sounds great and is very responsive. Residents love it because they feel heard, and prospects get the information they need right away.
Upfirst fit our non-profit's budget and ended up giving us more flexibility and control over calls than we got with our previous answering service.
Meet your new AI calling agent
What exactly are AI voice agents?
Answering phone calls is the backbone of your small business. It’s how you support customers, share important information, and bring in new clients. But no matter what type of business you own, it’s nearly impossible to answer every call. Voicemail boxes fill up, the phone never stops ringing, and it’s hard not to feel overwhelmed.
You’ve probably thought about hiring an in-house receptionist or virtual service before, only to be put off by the cost.
With an AI voice agent from Upfirst, you can retain an affordable, around-the-clock phone assistant who speaks in a friendly, human-like voice—helping with customer inquiries, booking appointments, capturing leads, routing key calls, and more—so you can stay focused on running your business.
Think of it as having your very own team of virtual receptionists on standby. That’s Upfirst. Get ready to serve your customers, grow your business, and reclaim your time.
Benefits of our AI call services
Discover why businesses love using our AI calling agent to help grow their business and serve their customers.
The reality is that small businesses often lose potential clients simply because they don’t pick up the phone right away. A voice AI agent stands ready to answer calls 24/7, even during off-hours, lunch breaks, or when you’re in a meeting. Say goodbye to the anxiety of missing out on important calls and hello to coverage that keeps your business running around the clock.
Hiring a receptionist—or an entire team—can be expensive. Salaries, benefits, and training can drive costs up quickly. With our AI calling agent, you get the power of a full-time call handling squad without having to manage real staff. The result is reduced overhead while each call is answered professionally by an AI receptionist, following scripts and protocols you set, and providing consistent service without ballooning costs.
Callers will feel like they’re talking to a real person—even when they’re speaking to an advanced AI. Instead of hearing “leave your message after the tone,” your customers will be met with a professional greeting from a warm and friendly voice agent, ready to answer their questions just like a human agent would, boosting customer satisfaction right from the start.
Think about all the calls you answer every day. Even a simple question like “Are you open on Sundays?” wastes valuable time. By automating routine tasks with an AI call agent, you can filter out simple questions, book or reschedule appointments, and ask lead qualification questions without disrupting your workflow. Spend less time attached to your phone and more time completing important projects.
Every solopreneur and business owner has different needs, so that’s why our service adjusts to suit how you want it. Do you only want to take detailed messages so you can personally respond on your own time? Just say the word. Do you want to automate appointment scheduling or route returning customers directly to you? You got it. Our AI calling agent is fully customizable. It’s a tailor-made call solution that will follow your exact directions.
quick, easy setup
In just a few minutes, you can set up an AI voice agent who can answer all of your calls, book new clients, support your customers, and gather all the info that you need - no coding required.
Step 01
Getting started is quick and straightforward. Sign up for our service and choose to use your existing business phone number or generate a new one instantly. If you need an 800 number for national appeal, we can handle that, too. Your phone line is ready to go within minutes.
Step 02
Set up your custom greeting, select your preferred AI voice, and provide important details about your business. This includes basic protocols: how to handle specific caller questions, when to forward calls, or what kind of messages to take. Conduct a few test calls to hear for yourself how human-like the voice agent sounds. Tweak the responses, add FAQs, or record a personalized welcome message until you’re fully satisfied.
Step 03
Once you’ve perfected your script and set your preferences, just click “Activate.” From that moment on, calls to your line will be answered by your new AI receptionist, ready to professionally handle customer interactions like a human agent. If the AI voice agent encounters a complex question it can’t resolve, it follows a protocol you’ve set—like forwarding the call directly to your phone or taking a detailed message. You’ll always stay in control of your inbound call experience.
Top AI voice agent features
Upfirst is packed with powerful and affordable features designed to help you serve your customers and automate manual tasks like appointment scheduling.
Ai voice agent and other solutions
Powerful, affordable solutions and integrations for any business
See what industries benefit from our popular phone answering solutions.
At Upfirst, we believe small businesses should have access to exceptional call answering solutions that won’t break the bank. That’s why many businesses love our affordable solutions for different answering needs like after-hours support, voicemail transcriptions, voicemail assistants, order taking, and more. With these solutions, you can affordably serve more customers.
If you own a business that relies on answering phones, our AI calling agent is your affordable solution. That’s why professionals across various industries in real estate, legal practices, beauty salons, marketing agencies, contractors, finance, and more trust our voice agent to handle their calls. From churches to carpet cleaners, Upfirst has got you covered.
Become an efficiency expert overnight. With Upfirst, you can easily connect with 1,000+ apps and CRM platforms like Salesforce or HubSpot, scheduling tools like Calendly or Google Calendar, and helpdesk software like Zendesk. Integrate Zapier with Upfirst, and our AI voice agent fits right into your existing workflows, saving you much-need time and manual work.
Have a question about Upfirst's AI voice agent service that isn't answered here? Get in touch with our team.
An AI voice agent is a virtual receptionist that handles inbound calls. It can greet callers, answer basic questions, schedule appointments, and route calls—just like a human agent would.
By ensuring every caller is promptly answered and professionally handled, you reduce missed opportunities and improve customer satisfaction. This helps convert more leads, reinforce brand credibility, and ultimately drive revenue growth.
Our voice agent works well for any business that needs to manage inbound calls—small startups, thriving SaaS companies, dental offices, law firms, and beyond. Anyone looking to provide a great phone experience without breaking the bank on staffing will find this service invaluable.
Absolutely—up to a point. You can program detailed scripts and FAQs to guide the agent. If the question goes beyond what the AI can handle, it will forward the call or take a message. After, you can update the script to include questions it wasn’t able to answer before. There's no limit to what the AI agent can handle since it will be able to help customers with as much information as you give it.
In scenarios where the caller’s query is too complex or requires human intervention, the agent will immediately escalate. You decide the escalation path, whether that’s forwarding to a specific team member or prompting the caller to leave a detailed message.
Yes! You can choose to get real-time notifications via email or SMS for new leads, missed calls, and urgent matters. That way, you’re always in the loop—even on the go.
Definitely. Unlike a human receptionist who can only handle one caller at a time, our AI voice agent scales effortlessly to manage simultaneous inbound calls.
A traditional voicemail only records messages. Our AI voice agent can engage with callers, answer questions in live conversation, schedule appointments, and route calls—reducing friction and keeping customers happy.
Starter plans begin at $24.95 per month for 30 calls. We have tiered pricing plans based on your call volume and required features. You’ll pay a fraction of what you would to hire full-time staff, and you can scale up or down at any time.
To put it into comparison, the average salary of a full-time receptionist costs $36,000 per year, which doesn’t include other costs like benefits and overhead. Our service is subscription-based, so you only pay for what you need—no surprises or hidden fees.
