Upfirst's automated answering service

Automated phone answering system

Upfirst is an automated phone answering system that makes it easy and affordable to answer calls around-the-clock.

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Automated answer service featured image, Customer scheduling a consultation for estate planning through an automated phone answering system at a legal office.

Introduction

What is an automated answering service?

Think of an automated answering service as a remote receptionist that represents your business who is available 24/7.

An automated answering system provides professional responses to callers, enhancing customer experience and streamlining call management for businesses of all sizes.

When someone calls your business, the automated answering service greets them with a pre-recorded message. It can be trained with essential details about your business such as hours of operations. An automated answering service can also schedule appointments without needing help from your human team members.

If the caller chooses to leave a message, the system automatically records, transcribes, and forwards it to the business owner to review later on. No matter when your clients or customers call in, they’ll get the support they need.

Quick, easy setup

How our automated answering service works

Worried about getting up and running quickly? We’re not your average answering service.

1

Sign up

Create your Upfirst account in minutes. Connect your existing business phone number or get a new dedicated number. We also have toll-free 800 number options available for those who need a more national presence.

2

Customize

Tell us the specifics about your business. Tailor greetings, qualification questions, and message delivery to perfectly reflect your unique approach and brand voice. Set up any protocols you want to add such as call forwarding and routing.

3

Test a few calls

Before going live, you'll have the opportunity to test drive our service and ensure everything flows. See how it handles calls and make adjustments to ensure everything functions perfectly for your needs.

4

Go live

Once you're satisfied with the set up, it's time to go live! Hit activate and sit back while our automated answering service starts answering calls on your behalf.

Benefits

How companies benefit from our automated answering service

Discover how our automated attendant system can elevate your business communication.

Improve your business efficiency

Free up your team for strategic tasks while our automated call answering service handles incoming calls.

    Home remodeling consultation discussing granite countertop installation, with an automated attendant system providing information to potential clients.

    Easily manage high call volumes

    Manage overflow calls effortlessly, reducing wait times and ensuring every customer is attended to. Our virtual receptionist can handle multiple calls simultaneously.

      Restaurant staff confirming a reservation made through an automated attendant system for efficient booking management.

      Save yourself from spam calls

      Our automated answering machine blocks unwanted calls, prioritizing genuine customer interactions.

        Salon client inquiring about business hours, receiving quick responses through an automated answering machine for beauty services.

        Reduce your operational costs

        Save on staffing expenses while maintaining top-tier customer service with our automated phone answering.

          Real estate agent assisting clients in finding homes, supported by an automated answering machine to streamline customer inquiries.

          Delight your customers

          Make a great first impression with an automated telephone answering system that answers promptly.

            Homeowner reporting a power outage, with immediate assistance provided through an automated answering service for electricians.

            Scale up your business

            Our automated phone answering service for small business grows with you, adapting to your changing needs.

              Customer updating their home insurance policy, utilizing an automated phone answering system for seamless service.
              key features

              Powerful features of our automated answering service

              Every answered call is a potential opportunity, and Upstart ensures you never miss a beat.

              Industries

              What businesses benefit form an automated answering service?

              Think automated answering services can only help big businesses? Automated systems are designed to be scalable for small businesses, startups, and everything in between.

              FAQs about our automated answering service

              Have a question about our business phone auto attendant that isn't answered here? Get in touch with our team.

              Can Upfirst's service handle calls in multiple languages?

              Absolutely! Our automated phone receptionist offers multilingual and bilingual support, greeting callers and providing menu options in their preferred language.

              How does Upfirst's automated answering service integrate with my existing phone system?

              Our automated attendant system is designed to seamlessly integrate with most existing phone systems. You can keep your existing phone number and forward calls to Upfirst.

              Can I customize the automated responses?

              Yes, you can! Our business phone auto attendant allows you to create custom greetings and responses that align with your brand voice and specific business needs.

              Is there a limit to the number of calls the automated answering service can handle?

              No limits here. Our automated call answering service is designed to handle high volumes of calls, ensuring every customer interaction is managed efficiently.

              How quickly can I get set up with Upfirst's automated answering service?

              Setting up your automated telephone answering system is quick and easy. Most businesses are up and running within a day, but we're here to support you every step of the way if you need more time.

              Try our automated answering service free

              Don't let opportunities go to voicemail — let our AI-powered virtual answering service pick up the phone for you. Get started for free today!

              Try for free