Upfirst is an automated phone answering system that makes it easy and affordable to answer calls around-the-clock.
"With Upfirst, someone who would’ve been on hold now gets help right away. Whether they just want to know the exam fee or refill a prescription, the AI can handle it. Clients love that."
"We’re often busy with pets and can't always get to the phone. Now every call gets answered and we get a clear summary so we can respond fast."
"Your AI, she’s amazing. She sounds great and is very responsive. Residents love it because they feel heard, and prospects get the information they need right away."
"Upfirst fit our non-profit's budget and ended up giving us more flexibility and control over calls than we got with our previous answering service."
Introduction
Think of an automated answering service as a remote receptionist that represents your business who is available 24/7.
An automated answering system provides professional responses to callers, enhancing customer experience and streamlining call management for businesses of all sizes.
When someone calls your business, the automated answering service greets them with a pre-recorded message. It can be trained with essential details about your business such as hours of operations. An automated answering service can also schedule appointments without needing help from your human team members.
If the caller chooses to leave a message, the system automatically records, transcribes, and forwards it to the business owner to review later on. No matter when your clients or customers call in, they’ll get the support they need.
Quick, easy setup
Worried about getting up and running quickly? We’re not your average answering service.
Create your Upfirst account in minutes. Connect your existing business phone number or get a new dedicated number. We also have toll-free 800 number options available for those who need a more national presence.
Tell us the specifics about your business. Tailor greetings, qualification questions, and message delivery to perfectly reflect your unique approach and brand voice. Set up any protocols you want to add such as call forwarding and routing.
Before going live, you'll have the opportunity to test drive our service and ensure everything flows. See how it handles calls and make adjustments to ensure everything functions perfectly for your needs.
Once you're satisfied with the set up, it's time to go live! Hit activate and sit back while our automated answering service starts answering calls on your behalf.
Discover how our automated attendant system can elevate your business communication.
Free up your team for strategic tasks while our automated call answering service handles incoming calls.
Manage overflow calls effortlessly, reducing wait times and ensuring every customer is attended to. Our virtual receptionist can handle multiple calls simultaneously.
Our automated answering machine blocks unwanted calls, prioritizing genuine customer interactions.
Save on staffing expenses while maintaining top-tier customer service with our automated phone answering.
Make a great first impression with an automated telephone answering system that answers promptly.
Our automated phone answering service for small business grows with you, adapting to your changing needs.
Every answered call is a potential opportunity, and Upstart ensures you never miss a beat.
Our AI receptionists efficiently capture and qualify leads, ensuring no opportunity slips through the cracks.
Our automated phone answering service works tirelessly, answering calls on weekends, after-hours, and even holidays.
Let our automated receptionist handle booking, rescheduling, and confirming appointments seamlessly.
Receive instant email summaries of your calls, ensuring you never miss an important message.
Tailor your automated attendant system's greetings to match your brand's unique voice and style.
Industries
Think automated answering services can only help big businesses? Automated systems are designed to be scalable for small businesses, startups, and everything in between.
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Have a question about our business phone auto attendant that isn't answered here? Get in touch with our team.
Can Upfirst take a message and send it to me?
Upfirst can take detailed messages from callers and immediately send them to you through email or text. All messages are also stored in your dashboard for easy access.
Can I pick the voice for the AI receptionist?
Yes, you can choose from several natural-sounding AI voices so your automated answering service matches the tone you want for your business. You can change it at any time.
Can I use Upfirst only for after-hours or overflow calls?
You can choose when the automated answering service takes your calls. Many teams use Upfirst exclusively after hours, during weekends, or only when their line is busy to provide overflow coverage. This is set up through your current phone provider by adjusting call forwarding rules.
Can your automated phone answering service schedule appointments for me in my calendar?
Yes, the automated receptionist can book appointments for callers by connecting to Google Calendar or Outlook. If you prefer, it can text callers your booking link or simply collect the necessary details so you can schedule the appointment later.
I get tons of spam calls. Does Upfirst filter those out?
Spam calls, robocalls, quick hang ups, and calls that last less than 15 seconds are filtered out and are not counted toward your monthly call total. You can turn on 'Detect and block spam calls', and turn off notifications for spam calls specifically so you are never bothered by them.
How much does an automated answering service cost?
Pricing for our automated answering service is simple and designed around how many calls you expect each month. There is no setup fee, no contract, and every plan includes a 14-day free trial so you can test the service first. Plans start at 24.95 dollars per month for 30 calls, 59.95 dollars per month for 90 calls, 159.95 dollars per month for 300 calls, and 299 dollars per month for 600 calls.
I don't have a lot of time. Is Upfirst easy to setup?
Getting started is easy and takes less time than a morning run. You create your account, customize your AI's greeting, and add information and rules into the Knowledge Base. Once your preferences are in place, simply forward calls from your current business number to your Upfirst agent, and it'll instantly start answering your calls.
Don't let opportunities go to voicemail — let our AI-powered virtual answering service pick up the phone for you. Get started for free today!
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