24/7 car rental company answering service
Say goodbye to long hold times. Answer every call, book vehicles, and more with our answering service for car rental companies.
Try for free
How it works
Sign up, tell us about your call rental business, and let Upfirst handle your calls.
Tell us about your call rental agency, how you’d like your calls handled, and any special instructions. We follow them every time.
We’ve got you covered no matter the call volume. Instead of hearing a frustrating voicemail, your customers will always reach a helpful voice.
Each call summary lands in your inbox via SMS, email, or Upfirst’s call log, showing who called and why. Save time as we answer common questions and book reservations.
The affordable car rental answering service
Getting your car rental company up and running is no easy feat—you likely had to figure out licenses, necessary permits, the best software to use, and insurance, of course. But the grind didn’t stop there. There’s continuous marketing, hiring employees, cleaning vehicles, and also making sure someone is available to actually answer the phone.
For small businesses though, it’s tough to manage everything while keeping within your budget to be profitable. Full-time receptionists, traditional answering services, call centers—all those come with high costs.
That’s exactly why we started Upfirst. We make professional call answering affordable for car rental companies and other small businesses, so anyone can keep up with their calls without ever missing a single one.
Go about your day-to-day and grow your fleet while we handle calls, answer common questions, transfer calls to the right department, and even send links so callers can immediately reserve a car with you.
See how our car rental answering service can make a difference with your agency.
Missing a call or waiting on a long hold time is a miserable experience—and a problem you can’t afford. You could miss a booking or an opportunity to help a customer. Our car rental answering service picks up every call, day or night. Your callers will feel valued and you’ll enjoy peace knowing each caller gets the right attention.
Is balancing call overflow and attending to customers in your office dragging down your staff? We’re only human, we can only focus on so much at one time. Our answering service takes the pressure off by handling calls, answering initial inquiries, scheduling, and taking messages for you. Take some burden off your staff so you can keep driving your business forward.
Every business has different call handling needs. Plug us into your workflow and customize your virtual receptionist to fill in where you need—whether it’s only answering initial inquiries, helping with reservations, or both. We give you the freedom to tailor greetings, call flows, and responses exactly as you envision them.
Small businesses run a tight ship and limited expenses, and hiring a full-time receptionist can hit your budget hard when every penny counts. That’s why we’re made to be affordable for small businesses, so anyone can maintain professional answering services and phone support that makes running business easier. That means more savings for you to reinvest in growing your agency.
We've made powerful call answering features affordable for small business, so you can keep running your car rental agency with less stress and more time.
Never leave customers waiting. Take every call and enjoy friendly, professional responses 24/7.
Let callers reserve a vehicle with AI. Send reservation links via SMS.
Never miss important messages. Relay messages to your team and stay updated.
Screen calls with ease. Don’t let spam calls distract you and focus only on real callers.
Route calls to specific departments. Ditch outdated phone menus and let conversational AI transfer calls.
Send texts for reservations, pricing info, summaries, and more during live calls with your virtual receptionist.
quick, easy setup
We get that you don’t have the extra time for a long setup process. That’s why you can get a dedicated virtual receptionist for your car rental business in just a few minutes.
First things first: create an account—it’s free to try. Give a few details about your business, customize your greeting, and choose your AI’s voice. You can use your existing business phone number or opt for a new local or toll-free 800 number later on.
How would you like your calls handled? What’s your typical call flow? Make sure to let us know when you fill in the Knowledge Base with your call handling instructions and information about your services and FAQs. The Knowledge Base will help your virtual receptionist deliver accurate information about your business, so make sure to be descriptive. Test some calls until you’re happy with the results.
It’s go time! Once you’re satisfied with the setup, you can let your virtual receptionist start taking your calls. Forward calls from your dedicated number or use a new number directly for your business. Your AI receptionist will handle customer inquiries with the same care as your in-house staff, delivering immediate and precise answers every time.
Use cases for car rental companies
From home inspectors to law firms to car rental companies, see how businesses typically use our answering services to make running their business easier.
During peak rental seasons or special events, the volume of calls can skyrocket. Our service scales to handle overflow, always picking up on the first ring. This means you maintain service quality even during your busiest times. Also suitable for other industries from restaurants to mortgage brokers.
Make a strong first impression by providing prompt, friendly customer support from the moment a call rings. Convert inquiries into bookings with a service that’s available around the clock and delivering immediate assistance. Also great for other industries from HVAC to locksmiths, and much more.
Free up time and let callers book rentals right over the phone with AI. Customers appreciate the convenience at any hour, and your staff benefits from the reduced administrative burden. Keep your focus on managing and growing your fleet of vehicles.
Have a question about our car rental company answering service that you don't see here? Get in touch with our team.
How does a car rental answering service benefit my rental agency?
Our service is designed to provide professional answering services to small businesses at an affordable rate. By automating your phone answering, you reduce administrative tasks, provide fast customer service, and ultimately see increased bookings and revenue.
How much will I save compared to hiring a full-time receptionist?
Running a small car rental agency means every dollar counts. Our service offers a fraction of the cost of a full-time employee, with the added benefit of around-the-clock availability. Enjoy predictable pricing with no unexpected overheads, freeing up resources to invest in other areas of your business.
To put it into perspective, the average salary of a full-time receptionist is $37,000 per year. Traditional answering services tend to cost users at least a few hundred dollars a month just to answer a small number of calls.
Our service starts at $24.95 per month, scales with your business, and always works around-the-clock, never complaining, tiring, or needing breaks.
Why is this better than a voicemail?
While voicemails can capture a message, they lack the immediacy and engagement of a live answer. 80% of callers don’t even bother to leave a voicemail as well, meaning you could lose out on new business. Our service ensures that every customer call is met with a friendly and informative response from the get go. This not only improves customer satisfaction but also helps convert inquiries into bookings.
Never miss a call again with our car rental answering services. Sign up and try for free today!
Try for free
