Upfirst's business voicemail service

The only business voicemail service that can talk to customers

Greet your customers voicemail service that never leaves them feeling ignored or looking for business elsewhere.

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Virtual voicemail for small businesses

What’s a business voicemail service?

A traditional business voicemail service acts like a cloud inbox for your phone messages. It stores them as MP3 files, transcribes them, and lets you access them via an app or your computer.

The issue with most business voicemail services, however, is that they often provide a frustrating experience for customers and leave you sifting through messages without the information you need to follow up effectively. While most services let you set a custom greeting, they do little else beyond asking callers to leave a message.

That’s why we created Upfirst—a business voicemail service that goes beyond just recording messages. Upfirst takes more detailed messages, summarizes key details, answers questions, schedules appointments, forwards calls, and more.

Benefits of business voicemail service

Our online voicemail service makes answering calls 10x easier

Upfirst doesn’t just store your voicemail messages, it can interact with your customers, collect information, and help you run your business.

Talk to your customers even when you're not there

Imagine a voicemail system that doesn’t just record a message—it helps you manage conversations. It answers key questions, books or changes appointments, and even directs calls to the right person. Fewer callbacks, fewer missed opportunities.

    A real estate agent meets with clients in an office, showcasing the efficiency of an online voicemail service for scheduling consultations.

    Never miss another call with 24/7 answering

    Whether it’s 6 PM or 6 AM, we’ve got you covered. Our voicemail system provides your business with 24/7 availability, ensuring your customers never wait for answers and always get what they need, right when they need it.

      A technician holding a drill responds to a customer, demonstrating how a voicemail service for small businesses manages urgent inquiries.

      Automate tasks like appointment scheduling

      Looking to schedule appointments or events? Our AI virtual receptionist can conveniently integrate with your calendar for easy appointment booking and rescheduling. It’s like having a personal assistant, without the extra cost.

        A bistro employee holds a “Welcome, We Are Open” sign, illustrating how voicemail services enhance customer interactions for small businesses.

        Qualify your customers with ease

        Never miss out on key details from a potential client. Our automated answering service can help you qualify customers and capture the information you need, so it can save you time and better serve your customers.

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          Voicemail system

          Everything you need in a voicemail service for small businesses

          Upfirst is the best of both worlds—online voicemail service with a personal touch.

          Quick, easy setup

          Set up our phone message service with ease

          In just a few minutes, you can train a voicemail assistant that can actually interact with your customers and help you run your business.

          1

          Setup

          Sign up for an Upfirst account and customize your business voicemail service. It only takes a minute to connect your phone number or select a new one.

          2

          Customize

          Tailor your AI assistant to fit your business’s needs. Choose your AI’s voice and create a welcoming greeting that matches your style. Suitable for all business types, you can fill it on your business specifics and it will answer questions for you. Want it to schedule appointments or add leads to your CRM? Just say the word.

          3

          Go live

          Once you’re satisfied with the setup, activate your online voicemail service. Your AI assistant will immediately begin handling calls, allowing you to automate calls so you can focus on other aspects of your business.

          4

          Refine

          Easily keep your AI assistant up to date as your business evolves. Add new answers to questions, update business hours, or modify response scripts anytime through your dashboard.

          Capabilities

          The best voicemail service for small business

          Whether you own a restaurant or a law firm, Upfirst’s AI voicemail service will ensure a quality customer interaction and simplify your workflow.

          Contractors

          Your hands are already full with quoting, marketing, scheduling, and invoicing. Let our answering service for contractors free up your time by taking calls for you. We’ll send you a summary afterwards.

          Property management

          While property managers are preoccupied with a showing, another tenant is calling frantically for maintenance. Add that to the list of a million things a property manager has to do. With our answering service for property managers, you can ensure no calls are missed, allowing you to maintain your workflow.

          Law firms & more

          Any business that constantly fields calls can benefit from our answering service. From law firms to dental offices to veterinary clinics, if you own a business that doesn't want to miss out on important call opportunities, Upfirst can take care of it.

          FAQs about business voicemail services

          Have a question that isn't answered here? Get in touch with our team.

          Can I get transcripts of my voicemail messages?

          Yes, you can review transcripts of each call you receive at any time in your account. You can also listen to the call recording.

          Will I be notified of new voicemails with Upfirst?

          You’ll receive an email summary immediately after each call. For a more detailed review, you can log in to our app to listen to the call recording and read the full transcript at any time.

          Will I be notified when an appointment is scheduled, rescheduled, or canceled?

          Upfirst AI seamlessly integrates with your calendar software, so when you receive a booking or cancellation, you will be notified through your calendar software.

          What information can the AI voicemail service collect?

          Our AI can collect any information you’d like. You simply specify the questions you want the AI to ask, and it will gather that data from callers. This flexibility allows you to customize the intake process to your business’s specific needs.

          Will using an AI answering service make me look unprofessional?

          On the contrary, our AI service enhances professionalism. Unlike human receptionists, our AI never gets tired and provides a consistently positive experience. This level of consistency often surpasses traditional outsourced receptionist services, ensuring that every caller receives prompt, courteous, and accurate responses.

          Try our voicemail service for free

          Don't lose another opportunity to traditional voicemail. Help your customers from the first call and earn more business.

          Try for free