Upfirst's business voicemail service
Greet your customers voicemail service that never leaves them feeling ignored or looking for business elsewhere.
Try for freeVirtual voicemail for small businesses
A traditional business voicemail service acts like a cloud inbox for your phone messages. It stores them as MP3 files, transcribes them, and lets you access them via an app or your computer.
The issue with most business voicemail services, however, is that they often provide a frustrating experience for customers and leave you sifting through messages without the information you need to follow up effectively. While most services let you set a custom greeting, they do little else beyond asking callers to leave a message.
That’s why we created Upfirst—a business voicemail service that goes beyond just recording messages. Upfirst takes more detailed messages, summarizes key details, answers questions, schedules appointments, forwards calls, and more.
Upfirst doesn’t just store your voicemail messages, it can interact with your customers, collect information, and help you run your business.
Imagine a voicemail system that doesn’t just record a message—it helps you manage conversations. It answers key questions, books or changes appointments, and even directs calls to the right person. Fewer callbacks, fewer missed opportunities.
Whether it’s 6 PM or 6 AM, we’ve got you covered. Our voicemail system provides your business with 24/7 availability, ensuring your customers never wait for answers and always get what they need, right when they need it.
Looking to schedule appointments or events? Our AI virtual receptionist can conveniently integrate with your calendar for easy appointment booking and rescheduling. It’s like having a personal assistant, without the extra cost.
Never miss out on key details from a potential client. Our automated answering service can help you qualify customers and capture the information you need, so it can save you time and better serve your customers.
Quick, easy setup
In just a few minutes, you can train a voicemail assistant that can actually interact with your customers and help you run your business.
Sign up for an Upfirst account and customize your business voicemail service. It only takes a minute to connect your phone number or select a new one.
Tailor your AI assistant to fit your business’s needs. Choose your AI’s voice and create a welcoming greeting that matches your style. Suitable for all business types, you can fill it on your business specifics and it will answer questions for you. Want it to schedule appointments or add leads to your CRM? Just say the word.
Once you’re satisfied with the setup, activate your online voicemail service. Your AI assistant will immediately begin handling calls, allowing you to automate calls so you can focus on other aspects of your business.
Easily keep your AI assistant up to date as your business evolves. Add new answers to questions, update business hours, or modify response scripts anytime through your dashboard.
Have a question that isn't answered here? Get in touch with our team.
Can I get transcripts of my voicemail messages?
Yes, you can review transcripts of each call you receive at any time in your account. You can also listen to the call recording.
Will I be notified of new voicemails with Upfirst?
You’ll receive an email summary immediately after each call. For a more detailed review, you can log in to our app to listen to the call recording and read the full transcript at any time.
Will I be notified when an appointment is scheduled, rescheduled, or canceled?
Upfirst AI seamlessly integrates with your calendar software, so when you receive a booking or cancellation, you will be notified through your calendar software.
What information can the AI voicemail service collect?
Our AI can collect any information you’d like. You simply specify the questions you want the AI to ask, and it will gather that data from callers. This flexibility allows you to customize the intake process to your business’s specific needs.
Will using an AI answering service make me look unprofessional?
On the contrary, our AI service enhances professionalism. Unlike human receptionists, our AI never gets tired and provides a consistently positive experience. This level of consistency often surpasses traditional outsourced receptionist services, ensuring that every caller receives prompt, courteous, and accurate responses.
Don't lose another opportunity to traditional voicemail. Help your customers from the first call and earn more business.
Try for free