Make sure every call is answered day or night, so you can capture new locations, handle restock requests, and grow your vending machine business.
How it works
Sign up, tell us about your vending business, and let Upfirst handle every call.
Tell us about your vending machine business and how you want us to handle different types of calls, like restock requests or machine issues. We’ll follow your instructions every time.
No matter the hour or if you're too busy to pick up the phone when your customers or location partners call, we answer right away with a friendly, knowledgeable voice.
After each call, you’ll get a concise summary with all the details you need delivered by SMS or email, so you can respond quickly and keep your machines running smoothly.
The affordable answering service for vending machine businesses
You're busy and you can't always pick up every call. We get it. But every businesses can't afford to miss a call. It could be an important service request, a new location inquiry, or a refill order. As the owner of a vending machine business, you’re on the move, restocking machines, managing routes, and handling logistics. That’s why smart operators use our vending machine answering service:
See how our call handling service helps small businesses answer calls every day.
It’s impossible to answer every call when you’re out stocking machines or managing routes. Our vending machine answering service ensures that every call is picked up, so you never miss a sale, service request, or new client inquiry, even after hours or on weekends.
Whether you need us to take detailed messages, schedule service appointments, or provide basic vending machine support, our service is tailored to fit your business.
Let us handle incoming calls so you can focus on what matters most. No more interruptions from the phone while you’re with customers or on the road.
Our service gives you reliable call answering at a price made for small vending businesses. Free up your budget for inventory and business growth, all while providing professional service to your callers.
You’re busy, so we make setup fast and easy. Sign up, share your call instructions and info about your business, and get started in minutes. Our friendly team is always ready to help you fine-tune your setup so you can deliver the best service to your customers.
Get affordable, professional call handling designed for small businesses and busy business owners.
Never miss a shipment update or urgent customer call, even after hours.
Get critical delivery details and job requests sent instantly to your drivers and dispatchers. Keep your team in sync and on schedule.
Direct urgent calls to the right dispatcher or manager right away. Get important issues resolved faster and keep your customers satisfied.
Automatically screen out spam so your team only handles real logistics inquiries. Save time and focus on your business.
Serve customers in both English, Spanish, and more. Expand your reach and communicate clearly with every caller.
Book pickups and delivery windows directly over the phone. Reduce missed connections and simplify your scheduling process.
Answer each call, even during seasonal surges or peak times. Our overflow reception answers each call, no matter what.
Connect call data with your CRM or transportation management system with Zapier.
Capture every detail and pass along to your team. Easily follow up with your callers.
Send texts while live on the call with website links or other information about your business.
Virtual receptionist for logistics companies
Get a friendly, knowledgeable virtual receptionist service for your logistics business in just a few steps.
Create your Upfirst account and give us the basics about your logistics business—company name, types of shipments, or locations served. Choose your AI's voice and customize your greeting.
Upload important info to your AI’s Knowledge Base, like shipping procedures, delivery schedules, pricing, and answers to your most common customer questions (tracking updates, pickup requests, billing). Give directions for specific scenarios, like urgent freight inquiries or after-hours requests.
Test your AI voice agent by making a few sample calls. See how it responds to order updates, scheduling, and tracking questions. Adjust the Knowledge Base as needed until you’re confident it’s handling calls just like you would.
Ready to go live? Forward all incoming calls, or just the ones you miss, to your AI answering service. Upfirst will capture leads, answer customer questions, and take messages 24/7, so you never miss an opportunity while your logistics business keeps moving.
Whether you need to pass contact info to Hubspot or send appointment updates to Google Calendar, our Zapier integrations easily passes the data you need.
Have a question about our logistics answering service that isn't covered here? Get in touch with our team.
How can a logistics answering service help my business?
With Upfirst’s logistics answering service, your business never misses a shipment update, customer inquiry, or urgent call, day or night. We handle calls on the first ring, provide updates to your team, and ensure your clients always speak to a real person familiar with logistics operations. This keeps your operations running smoothly without the cost of hiring in-house staff.
What types of calls can you handle for logistics companies?
Our team can manage a wide range of calls, including taking messages for shipment tracking updates, scheduling pickups and deliveries, customer inquiries, driver check-ins, emergency escalations, and after-hours dispatch requests. With AI, you can customize what it knows and how it responds to callers, so you can fit it into your workflow and protocols.
How much does the logistics answering service cost?
Our pricing plans are made to be simple and affordable for small businesses with plans starting at $24.95/month for 30 calls. We also don't gatekeep features and integrations behind extra fees. So, all you're paying for is one monthly flat rate. We have plans for 90 calls and 300 calls. If you need more, just reach out to our team, and we'll help customize a plan. See more pricing info here.
Do spam calls count against my monthly calls?
Nope. Spam calls and robocalls don't count against your monthly call quota. The same goes for calls that last under 15 seconds or calls where no one speaks. Our goal for you is to only pay for real conversations with your callers.
Never miss an important call again. Let our virtual receptionists handle your logistics business inquiries, so you can keep your operations running smoothly. Start your 14-day free trial today. No risk, no hassle.
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