Make sure every call is answered day or night, so you can capture new locations, handle restock requests, and grow your vending machine business.
How it works
Sign up, tell us about your vending business, and let Upfirst handle every call.
Tell us about your vending machine business and how you want us to handle different types of calls, like restock requests or machine issues. We’ll follow your instructions every time.
No matter the hour or if you're too busy to pick up the phone when your customers or location partners call, we answer right away with a friendly, knowledgeable voice.
After each call, you’ll get a concise summary with all the details you need delivered by SMS or email, so you can respond quickly and keep your machines running smoothly.
The affordable answering service for vending machine businesses
You're busy and you can't always pick up every call. We get it. But businesses can't afford to miss a call. It could be an important service request, a new location inquiry, or a refill order. As the owner of a vending machine business, you’re on the move, restocking machines, managing routes, and handling logistics. That’s why smart operators use our vending machine answering service:
See how our call handling service helps small businesses answer calls every day.
It’s impossible to answer every call when you’re out stocking machines or managing routes. Our vending machine answering service ensures that every call is picked up, so you never miss a sale, service request, or new client inquiry, even after hours or on weekends.
Whether you need us to take detailed messages, schedule service appointments, or provide basic vending machine support, our service is tailored to fit your business.
Let us handle incoming calls so you can focus on what matters most. No more interruptions from the phone while you’re with customers or on the road.
Hiring a full-time receptionist doesn't make sense for many small businesses, yet business owners realize they still need a way to prevent callers from reaching voicemail. Our service gives you reliable inbound answering at a price made for small vending businesses. Free up your budget for inventory and business growth, all while providing professional service to your callers.
Getting started with Upfirst takes just a few minutes. Tell us about your vending machine business and how you want your calls handled. You can be up and running in less than a day.
Handle every call and keep your vending business running smoothly without breaking the bank.
Never miss a sale or service request, even after hours or while you're on the go.
Receive instant summaries and transcripts so you can follow up quickly and keep track of every customer need.
Take restocking and maintenance orders directly by phone, and get notifications sent straight to your team.
Keep your phone lines clear by filtering out robocalls and unwanted solicitations automatically.
Serve customers in English, Spanish, and 30+ languages for better service and more sales opportunities.
Direct urgent repair or restock requests to the right team member fast, based on machine location or issue type.
Capture every message when you can’t answer, and get instant alerts so you always stay in the loop.
Collect key details from new callers so you can prioritize your response.
Send texts while live on the call with website links or other information about your business.
Virtual receptionist for vending business
No need to hire and train staff to answer calls. Get set up with an AI answering service for your vending machine business in just a few minutes.
Sign up for your free Upfirst trial and tell us about your vending machine business—your company name, locations, and the types of vending services you offer.
Add information to the AI’s Knowledge Base and provide any special instructions for handling common scenarios, such as machine malfunctions or bulk order inquiries.
Try out your new automated answering service with some test calls. Simulate real customer questions and requests to make sure the responses sound right. Adjust your Knowledge Base as needed until you’re confident in the answers.
Once you’re happy, you’re ready to go live! Forward your calls to Upfirst AI voice agent so it can start taking messages, handling service requests, and capturing new leads 24/7, so you never miss a business opportunity.
Whether you need to service requests to Hubspot or send new lead info to Google Contacts, our Zapier integrations easily passes the data you need.
Have a question about our vending machine answering service that isn't covered here? Get in touch with our team.
How much does a vending machine answering service cost?
Our vending machine answering service starts at $24.95 per month for 30 calls, $59.95 per month for 90 calls, $159.95 per month for 300 calls, and $299 per month for 600 calls. There is no setup fee, no contract, and every plan comes with a 14-day free trial so you can test the service before committing.
Can I keep my current phone number?
Yes. You can keep your existing number and forward calls to Upfirst. When you sign up, you will choose a phone number for your Upfirst agent, which you can choose to use directly for your business or just forward your calls to it.
How does Upfirst handle spam calls?
Upfirst filters out spam calls automatically. You are never charged for spam, quick hang ups, or any call that ends within 15 seconds.
Can Upfirst notify me if a vending machine is broken?
Yes. You can customize your script to flag service issues like machine malfunctions, refund requests, jammed bill validators, or low product levels. Upfirst will alert you immediately when one of these issues is reported by email and/or text notification. You can also choose to transfer these types of calls directly to you, if you prefer.
How will I be notified of calls?
You receive real time notifications by text message, email, or both. Each message includes caller details, the reason for the call, and any information the AI receptionist collected.
Will my callers ever reach a voicemail?
No. Upfirst answers every call around the clock so your customers never hit voicemail unless you choose to send calls there, even if multiple people call at once.
Never miss a sale or service call again. Let our virtual receptionists handle your customer inquiries while you focus on keeping your vending machines stocked and running smoothly. Start your 14-day free trial today!
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