Make renting easy for your tenants and grow your business. Our 24/7 call center answers every inquiry, books units, and supports your customers—so you never lose a lead.
How it works
Sign up, share your storage facility details, and let Upfirst handle every customer call.
Tell us about your units, office hours, and how you'd like calls to be managed—like booking tours or answering general questions. We’ll follow your instructions every time.
No more missed opportunities or late-night voicemails. Our friendly team answers every call, so your customers always get a helpful, professional voice—24/7.
Receive quick call summaries and recordings by SMS or email, so you always know who called, what they needed, and what happens next. Focus on running your facility—we’ll handle the phones.
The affordable call center for self storage
Every missed call could mean a vacant unit or an unhappy customer. In the self storage industry, quick responses and helpful service make all the difference—especially after hours, on weekends, or during busy move-in days. Here’s why self storage companies trust our answering service:
Discover how our self storage call handling service can make a real difference for your facility.
Our small business call center service ensures that every call is answered on the first ring—even after hours or during your busiest times. You’ll capture more leads, handle more rentals, and keep your storage units filled, all without the worry of missed opportunities.
Traditional receptionists or in-house staff can be expensive. With Upfirst, you get professional call center for self storage at a price designed for small businesses. Invest in quality support without stretching your budget.
Your time should be spent managing your self storage business—not stuck on the phone. Our self storage answering service handles routine calls, freeing you up to focus on property management, customer service, and growing your business.
Every self storage company is different. Whether you need us to take messages, answer questions, schedule move-ins, or handle urgent calls, you can customize our self storage call center services to match your workflow and customer needs.
It’s quick and simple to start with Upfirst. Just tell us about your self storage business and how you want your calls managed. There’s no complicated setup, and our friendly team is here to help you every step of the way.
Get affordable, easy-to-use call handling designed for small businesses.
Never miss a rental inquiry or urgent customer call—our after hours answering service takes your calls day and night.
Receive detailed call recaps and recordings so you always know what your customers need next.
Collect key info like unit size, move-in date, and storage needs to prioritize follow-ups with our lead capture service.
Serve your customers in English, Spanish, and 90+ other languages using our multilingual answering service.
Book new tenants and keep your units full. Send texts while live on call with your reservation links.
Ensure each call flows exactly how you need, whether it's to take a message or reserving a unit.
Block robocalls and time-wasters so you can focus on real customers.
Sync caller info with your storage management software to keep records up to date via Zapier.
Self storage call center
Sign up and let our AI call center handle your self storage calls in just a few minutes.
Create your Upfirst account—it’s free to start. Enter your self storage business information, then set your preferred AI greeting and voice.
Upload important details to the AI Knowledge Base, like unit sizes, pricing, move-in specials, company policies, and FAQs. Add specific instructions for handling common requests—rentals, billing, gate access, and more.
Make some test calls to hear how your AI voice agent responds to different scenarios. Adjust your Knowledge Base and instructions until you’re confident your callers are getting the right answers.
Ready to go live? Forward all of your calls, or just the ones you miss. Our AI phone answering service will immediately start answering questions, capturing leads, and booking rentals—24/7—so you can focus on growing your self storage business.
Whether you need to pass leads to Storable or send updates to Google Calendar, our Zapier integrations make data flow seamless.
Have a question about self storage call center services that isn't answered here? Get in touch with our team.
How does a self storage call center benefit my business?
A self storage call center ensures you never miss a lead or tenant inquiry, no matter the time of day. Calls are answered professionally, which means better customer service, more rentals, and less stress for you and your staff. It's also a cost-effective alternative to hiring in-house receptionists, freeing up your team to focus on onsite operations.
How much does a self storage call center cost?
Upfirst's pricing plans start at $24.95/mo for 30 calls, with tiered pricing that goes up to $159.95/mo for 300 calls. It's an affordable option compared to traditional answering services or in-house receptionist hires. Plus, each plan comes with 24/7 answering, multilingual agents, lead capture, appointment scheduling, detailed call summaries, and more. No add-on charges or hidden fees.
Will the call center integrate with my property management software?
Yes, Upfirst can integrate with popular CRMs and software platforms via Zapier. You can push caller information straight into your CRMs.
How quickly are calls answered?
We pick up every call on the first ring, no matter if one call comes in or ten. Each caller will quickly get in touch with a friendly voice who is ready to give assistance. No long ringtones, no more voicemail.
Never miss another rental inquiry or payment call. Let our expert team handle your self storage calls so you can focus on growing your business. Start your 14-day free trial today—no credit card required.
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