24/7 vacation rental answering service
Never let a call go unanswered. Offer customer support, manage reservations, and more when we pick up on the first ring.
Try for free
How it works
Sign up, tell us about your vacation rental business, and let Upfirst take care of your calls.
Give us info about your business and tell us how you’d like your calls handled, including any special instructions. We follow them every time.
No more hold times, no more frustrating voicemails. Your guests will always reach a helpful voice when we pick each call up on the first ring.
Get complete call summaries via SMS or email. Save yourself time while we answer your callers’ questions and help complete reservations.
The affordable vacation rental answering service
Running a vacation rental business is exciting—but when you’ve got a lot on your plate, missing a call is easy. Now, you’ve possibly lost a new booking, or started off with a bad first impression.
So, how do you manage to keep up with the calls you’re getting without overextending yourself? Maybe you’ve tried traditional answering services, only to find that it’s a high price for a small number of calls.
That’s exactly why we started Upfirst—so small businesses can afford answering and virtual receptionist services without overspending.
We’ll help save you time by answering routine inquiries, booking reservations, giving after-hours support, and more.
We’ve got your phones covered so you can focus on making every guest’s stay memorable.
See how our vacation rental answering service can make a difference in your business.
Your guests and callers are more likely to rent from you if you’re available to answer. Keep your vacation rental open around the clock as we pick up every call so no guest is ever left on hold or lost in voicemail. Build stronger relationships and keep guests coming back for more.
Guests appreciate fast responses to their questions. Our vacation rental answering service gives immediate answers to every inquiry, boosting your potential for more bookings. With fast replies, you're more likely to secure reservations before your competitors do.
We get it, you’re busy with the day-to-day. Answering every call, looking through your calendar, and marking down reservations personally on top of everything else to do? It’s too much. Let us save you time by answering routine inquiries, providing guest support, and managing reservations.
Full-time receptionists and traditional call centers can eat into your expenses fast. That’s why we’ve built Upfirst, so that any small business can actually afford to answer every call and keep growing their business.
We make powerful, call answering features affordable for your small business, so you can run it with less stress and more time.
Answer calls around the clock. Deliver support every time and improve guest satisfaction.
Answer questions and book reservations over the phone. Let callers reserve, cancel, and modify bookings.
Respond to queries with speed. Secure more bookings and happier guests with fast response times.
Communicate in multiple languages. Make every guest feel right at home with multilingual agents.
Set call forwarding rules so you can transfer when you need to. Connect callers with the right person in emergencies.
Capture detailed messages from your callers. Get the updates right to you via SMS or email.
quick, easy setup
No time for a long setup? We got you. In just a few minutes, you can get a dedicated virtual receptionist for your vacation rental company.
First things first: sign up for an account—it’s free to try. After signing up, you’ll set up your custom greeting, and choose the AI’s voice from a range of natural, friendly options. You can also opt to continue using your current business phone number or select a new local or toll-free 800 number later on.
Fill your AI’s Knowledge base with your business details, rental descriptions, services, and the answers to frequently asked questions. Tell us exactly how you’d like your calls handled, and how you’d like to respond to callers interested in a rental with you. Test a few calls to make sure it responds exactly how you want, and make any tweaks until you are happy.
It’s go time! Now, go live with your new virtual receptionist. You can choose to forward calls to your Upfirst number or use the service directly with your business’s phone line. From that moment onward, your dedicated agent is ready to answer calls, manage reservations, and support your guests 24/7.
Use cases for car rental companies
See how vacation rental companies and other industries use our service to help make running their business easier.
Let our service handle repetitive questions such as check-in times, available amenities, and local attractions, whether you’re a hotel or Airbnb. This not only saves time for you but also ensures that guests receive prompt, accurate information every time they call.
The vacation rental industry doesn’t adhere to a typical 9-to-5 schedule. With our 24/7 answering service, your business remains accessible even after hours, providing critical support that can turn a guest’s late-night emergency inquiry into a 5-star review. From electricians to security companies, always be ready to answer calls during off-hours.
Our service automates the reservation process, helping to increase your bookings when we answer 24/7. This means you can sit back and relax, or focus on other important tasks that help grow your vacation rental business.
Have a question about our vacation rental company answering service that you don't see here? Get in touch with our team.
How does my company benefit from a vacation rental answering service?
Imagine every call to your business getting answered immediately. That’s what we offer. By partnering with us, you’re not just answering calls—you’re boosting reservations and making guests feel truly welcome. You’ll cut down on paperwork and administrative hassles, and deliver a personal touch that makes your service stand out. Plus, our vacation rental answering service scales with your business, so growing your operations is never a headache.
Why is this better than a voicemail?
Voicemails can feel slow and impersonal, often leaving your guests feeling a bit ignored. With our service, every call is answered. This immediate connection means fewer missed opportunities, more booked reservations, and a stronger, trust-based relationship with your guests right from the start.
How much will I save compared to hiring a full-time receptionist?
Think about the costs of a full-time receptionist—salary, benefits, training, and all that extra overhead. Our service gives you full, round-the-clock support at a fraction of that cost. Instead of paying the average salary of $37,000 per year, you pay an affordable rate starting at $24.95 per month for a virtual receptionist. That’s huge savings even compared to other traditional answering services, where some people pay a few hundred dollars a month just to have about 30 calls answered.
Stop missing calls and let us pick up for you on the first ring, so you can run your vacation rental business with less stress. Sign up today and start answering every call, booking more reservations and helping more guests.
Try for free
