Answering services for security agencies
Say goodbye to missed calls. Let us handle your calls 24/7, set appointments, capture leads, and offer customer support.
Try for free
How it works
Sign up, tell us about your security company, and let Upfirst handle calls for you.
Tell us how you’d like your calls handled, any information you’d like to collect from your callers, and any special instructions. We follow it every time.
We’ll pick up every call on the first ring, no matter the call volume. Your customers will always reach a helpful voice instead of a frustrating voicemail.
Every call summary lands in your inbox or text message immediately, so you always know who called and why. Plus, call recordings and transcripts are always available.
The affordable call answering service for security agencies
In your line of work with security companies, it’s absolutely vital to stay connected with your team when they’re out in the field. But have you ever missed an important call while you’re checking in with patrol? It’s okay, it happens to the best of us.
Maybe you’re already with a call center service, but you’re finding that the price for the number of calls you get is pretty high.
We get that small businesses already have enough expenses to deal with just to keep running. That’s why we built Upfirst, so that businesses can afford a virtual receptionist to answer their calls without overspending on phone answering. We’ll handle customer support, set consultations or security installation dates, qualify leads, route calls, and much more.
Keep growing your security agency while we get your phone lines secured.
See how our call answering service for security agencies makes a difference in your business.
Missing calls because you weren’t able to answer? You’re not the only one. Our call answering service for security agencies picks up every call for you when you can’t. Keep your clients safe without worrying about missing a possible new customer.
Language should never stop your clients from getting the help they need. Our security answering service supports several languages to ensure every customer feels understood. Make your agency more welcoming and easy to work with.
Manual tasks like scheduling appointments or answering simple FAQs can take up too much of your time. Let our call answering service for security agencies handle the phones, setting up consultations, forwarding calls to the right person, and offering customer support. Save that extra time and use it to further grow your security business.
Have you looked into hiring a full-time receptionist or even other answering services and were scared by the price tag? Small businesses already deal with enough expenses just to keep running. That’s why we built our virtual receptionist service to actually be affordable for small businesses, so you can handle every single call with care without driving up the budget.
We make powerful answering features affordable for small businesses so you can run it with less stress and more time.
Stay connected around the clock with our always-on service. Answer every call instantly, day or night.
Set up call routing rules and direct calls to the right team member. Make sure your clients can get quickly connected.
Screen and capture high-value leads. Focus your energy on opportunities that matter most.
Let customers set consultations and installations over the phone. Set appointments without having to pick calls up yourself.
Engage clients in their preferred language. Expand your reach with a multilingual receptionist.
Capture every conversation in real-time with instant call transcriptions and recordings. Use the detailed records to boost service quality.
Receive real-time notifications for every new lead, call, or appointment via SMS or email. Stay informed at all times.
quick, easy setup
No time for a long set up process? Not a problem. In just a few minutes, you can set up your own dedicated virtual receptionist.
Start by signing up—it’s free to try. Link your existing business phone number – or choose a new local one or an 800 number. Once you’re signed up, just answer a few basic questions about your business.
This is where the fun begins. Customize your greeting and choose the AI’s voice that best reflects your brand’s tone. Fill your AI knowledge base with your business specifics and protocols, telling it exactly how you’d like questions answered. Test a few calls to ensure that everything is working exactly how you want it. The more information you give the AI, the better equipped it will be to answer any caller questions.
When you’re satisfied with your settings, simply click activate and go live. Your AI receptionist will immediately start handling calls. With our service, you can rest assured that your business is always in good hands and your customers always have a voice to speak to.
Have a question about our security agency answering service that you don't see here? Get in touch with our team.
How does an answering service benefit my security company?
Our answering service means every call gets answered quickly and professionally. Instead of bouncing between routine inquiries, appointment scheduling, and call routing, you can focus on protecting your clients. It’s like having a friendly team member who ensures your customers always get the help they need—boosting satisfaction and making your daily operations smoother while also saving you money because our answering service is affordable.
Why is this better than a voicemail?
Voicemails can easily get lost or misunderstood, leaving your clients waiting for a callback. With our service, your clients enjoy conversational interactions that provide instant answers. It feels personal and direct, helping to build trust and keep your company’s image sharp.
How much will my security business save compared to hiring an in-house receptionist?
The savings can be significant. Hiring a full-time receptionist means covering salary, benefits, and overhead costs. Our service offers a scalable, cost-effective alternative that often cuts expenses dramatically, with plans starting at $24.95 per month.
Compare that to the $37,000 per year salary to retain a full-time receptionist, or even other answering services who might charge $200-300 for a small number of calls per month.
Stop letting calls go to voicemail. Answer every call and give your clients the support they deserve. Try for free today!
Try for free
