Stay focused in the field taking measurements while we answer your phone. Every call gets picked up, even when you're miles from the office.
How it works
Sign up, tell us about your surveying business, and let Upfirst handle your calls.
Tell us the details about your surveying firm. Share your services, coverage area, and how you want calls handled. We follow your instructions every time.
No more voicemail. While you're setting up your total station or walking a property line, we're picking up, answering questions, collecting project details, and booking site visits.
After each call, you get a summary via text or email: who called, what they needed, any appointments scheduled. Check it between job sites or review everything at the end of the day.
24/7 answering service for surveying firms
You're constantly in the field. Setting up equipment, collecting data, documenting corners, driving between sites. When your phone rings, you can't always grab it. And unfortunately, nobody leaves voicemails anymore. They just call the next surveyor on the list.
Property owners and title companies need fast turnaround. The first firm to answer usually gets the job. That's why surveyors look for an answering service.
See how our inbound answering service helps businesses pick up every call, every day.
When someone calls for a survey quote, they're usually working against a deadline. Real estate closings, construction schedules, permit applications. None of it waits. Every call gets answered within seconds, so you book the project before your competitors even know it exists.
Hiring a full-time receptionist doesn't make sense for most surveying firms. Especially if you're a solo practitioner or running a small crew. With Upfirst, you get professional call handling at a fraction of the cost. No more missed opportunities because you were 200 feet from your truck.
Every phone call breaks your concentration, but every missed call is a project that might go elsewhere. When you're establishing corners or collecting topo data, precision matters. We handle the calls so you can do the work right.
Every firm operates differently. Maybe you focus on residential boundary surveys. Maybe you specialize in commercial ALTA work for title companies. Maybe you do construction staking, elevation certificates, subdivision platting—all of it. You can customize our service to handle calls the way you want.
Added details about your service info, tell us how you want calls handled, and start capturing leads. That's it. No complicated onboarding. No confusing work flows.
Get affordable call handling that won't break the budget. Designed for small businesses and busy business owners.
Answer every call, day or night. Be ready for the property owners and developers who call after hours and on weekends too.
Schedule surveys directly on your calendar either over the phone or via text link while on the call.
Get instant summaries via text, email, or both. Review client details on your phone between job sites.
Customize what info you want to collect and turn more inquiries into signed contracts.
30+ languages. Reach more property owners in your service area.
Detailed messages for calls that need your personal attention. Call back with full context.
Customize transfer rules so urgent or high-value calls go straight to you. You stay in control of rush requests.
Never pay for spam calls. Telemarketers and robocalls filtered out automatically. Only real clients get through.
Sync leads to your project management software via Zapier. No manual data entry.
Virtual receptionist for surveying firms
A virtual receptionist service that you can have ready in less than 30 minutes.
Sign up for a free trial. No credit card needed. Enter your firm details and survey types, customize your greeting, pick a voice, and get a new number. You can forward calls from your existing office line.
Add your services, typical turnaround times, service area, and pricing ranges. Set different handling for homeowners versus title companies or developers. Configure call transfers, calendar scheduling, and text messages.
Call your AI phone assistant's new number. Try a boundary survey request, an ALTA inquiry, a turnaround time question. Adjust until it sounds right.
When you're happy with the setup, go live! Forward all calls, just the overflow when you're in the field, or after-hours only. It's your choice. Focus on field work knowing every call gets answered by an AI phone answering service.
Whether you need to pass client info to Jobber or send appointment updates to your calendar, our Zapier integrations makes it simple to pass caller information.
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Have a question about our answering service that isn't answered here? Get in touch with our team.
What does an answering service for surveyors cost?
Upfirst offers simple, transparent pricing with no setup fees, no contracts, and a 14-day free trial so you can test it risk-free. Plans start at $24.95 per month for 30 calls, $59.95 per month for 90 calls, $159.95 per month for 300 calls, and $299 per month for 600 calls. Whether you run a solo land surveying practice or manage a growing team handling boundary surveys, topographic surveys, and construction staking, there's a plan that fits your call volume. See more info about pricing.
What does the setup process look like?
Getting started with Upfirst takes just a few minutes. You sign up, customize your AI receptionist with details about your surveying business, set your greeting, and choose how you want calls handled. There's no technical expertise required and no hardware to install. Just use plain English (or your preferred language), and tell it what you want it to do. Configure it to answer common questions about your services like ALTA surveys, property line surveys, or elevation certificates, and start receiving calls the same day.
Can Upfirst schedule appointments for my surveying business?
Yes. Upfirst integrates with Google Calendar and Outlook so it can manage your availability in real time. It can also send callers a direct link to your online booking page if you use one, or simply collect the caller's details, project location, and survey type so you can follow up and schedule at your convenience. Either way, you stay in control of your calendar.
Can I start on one plan and upgrade later?
Yes, you can start with any plan and upgrade whenever your call volume grows. There are no penalties or fees for switching. As your surveying business takes on more clients or expands into new service areas, you can move to a higher plan at any time to match your needs.
How will I know when someone calls?
You'll receive instant notifications after every call. Upfirst sends you a summary of the conversation including the caller's name, contact information, and the reason for their call, whether it's a request for a property survey quote, a question about turnaround times, or a follow-up on an existing project. Notifications come through text, email, or both so you can respond quickly no matter where you are.
Can I change the voice of my AI receptionist?
Yes, Upfirst gives you dozens of voice options so you can choose the one that best fits your brand. Whether you want something warm and professional or more straightforward and efficient, you can customize the voice to match the image of your surveying company.
Can Upfirst collect project details from callers before I call them back?
Yes, you can customize Upfirst to gather key information during every call. For a surveying business, this might include the caller's property address, the type of survey they need, their project timeline, and whether they're working with a lender, attorney, or contractor who needs the results. Having these details upfront saves you time and helps you prepare an accurate quote before you even return the call.
See how Upfirst helps your firm win more projects by answering every call. Try our 14-day free trial, no credit card required.
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