AI phone assistant

Meet the AI phone assistant that answers phone calls around the clock

Automate appointment scheduling, capture new leads, answer FAQs, and answer calls 24/7.

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A smiling woman in a green sweater is on her phone at a desk while asking for help with a kitchen faucet installation. The AI phone assistant confirms scheduling a technician for the same day.

AI call assistant

Our AI phone answering assistant never sleeps

Making sure every call gets answered seems like an impossible feat when your day is loaded with other responsbilities. You could be an HVAC tech on a complex A/C repair, or an accountant swamped with tax filings when the phone interrupts. Every unexpected call eats into your day, but missing it means risking missed opportunities.

With an AI call assistant like Upfirst, you can take the pressure off answering phones. Our virtual receptionist answers calls 24/7, provides immediate support, and handles routine tasks like booking appointments and capturing leads. It’s a smart solution that gives you back the resources you value most—time, focus, and peace of mind.

Benefits of an AI phone call assistant

Why businesses use our AI phone call assistant

Learn how businesses benefit from having an AI phone assistant.

Never miss another important call

Our AI receptionist never misses a call, even when multiple people call at once. Your callers will always have a friendly voice to have helpful conversations with. By being available around the clock, you’re always ready to make a great first impression—even when it's after-hours.

    A man in a suit and glasses sits by a window, on the phone discussing retirement plan advice. The AI call assistant provides personalized guidance for selecting the best plan.

    Say goodbye to voicemails

    Voicemails can feel impersonal and often go ignored. Instead, let callers speak with a friendly, human-like AI who can understand their questions, provide quick answers, and help them move forward. It’s a conversation, not a recording.

      A contractor wearing a plaid shirt and safety gear works on wood projects while calling to request a kitchen remodeling quote. An AI phone answering assistant schedules an on-site visit for an accurate estimate.

      Automate these tasks and free up valuable time

      Think of all the time you spend handling calls—scheduling appointments, answering FAQs, collecting information, and then manually inputting that information into your apps. Our AI call assistant handles those tasks for you so you can focus on the meaningful work that drives growth.

        A florist in a green apron looks at her tablet in a flower shop while asking about water damage coverage in her homeowner’s policy. The AI phone answering assistant responds with details about coverage options.

        Get an affordable plan that fit into your budget

        Hiring and training a receptionist takes time and money, especially for small businesses. Our AI voicemail assistant offers flexible pricing options that make retaining a receptionist affordable. Flex all the same benefits of in-house staff without breaking the bank.

          A barista with a beard is cleaning a coffee machine while receiving a call to place a lunch order for pickup. The AI phone assistant asks for order details, illustrating its use for restaurant order management.

          Get set up fast and easy; no coding required

          There’s no need to fiddle with complex software. Our platform is designed for easy setup, so you can get up and running in just a few clicks. No developers, no coding, just a straightforward setup that fits into your existing workflow.

            A man with a beard is on the phone at a cafe, asking about a home purchase contract. The text overlay showcases an AI phone assistant providing a response about having a real estate attorney review the contract.
            AI phone answering assistant

            Powerful call assistant features that work for you 24/7?

            Never miss another customer call and get powerful features that give your business answering service the upperhand – all at affordable pricing.

            quick, easy setup

            How our AI phone agent works

            In just minutes, you can set up an AI phone assistant that answers all of your calls, fills up your calendar, and helps you run your business.

            1

            Set up

            Just pick a plan and sign up. Bring your current business phone number or opt for a new one—it’s your choice. Within minutes, you’ll have access to our dashboard where you can start customizing your AI phone assistant.

            2

            Testing

            Input your greeting, choose your AI’s voice, and answer some questions about your business. Test a few incoming calls to see how the AI responds. Adjust the responses and routing rules until you’re completely satisfied. You can keep fine-tuning the script until you are satisfied.

            3

            Go live

            Once everything looks good, hit “Activate” and watch the magic happen. Your AI phone answering assistant is now live, ready to greet every caller, schedule appointments, capture leads, and provide excellent service—24/7.

            Businesses that use our AI phone call assistant

            Popular industries that are using an AI phone answering assistant

            Finally, an answering service that takes care of your calls for you.

            Law

            Law firms often work with busy schedules and sensitive client calls. Our AI answering service can help screen calls, schedule consultations, and handle basic FAQs, so your team can stay focused on casework instead of administrative duties.

            Contractors

            Contractors are frequently on the move or on a job site, making it tough to answer calls. Our AI call assistant ensures no lead goes cold, capturing essential project details and routing urgent inquiries to the right person.

            Insurance & more

            Whatever your industry, if you handle inbound calls, the AI call assistant can help. From carpet cleaning to beauty salons to real estate, our solution scales to meet your needs, saving you time and money.

            FAQs about our AI answering service

            Have a question about Upfirst's AI phone answering assistant that isn't answered here? Get in touch with our team.

            What are the benefits of an AI phone assistant?

            An AI phone assistant offers a range of benefits: 24/7 availability, improved caller experience, automated lead capture, appointment scheduling, reduced labor costs, and call routing. It’s like having a team of receptionists, minus the overhead.

            How do I know if I need an AI answering service?

            If you’re missing calls, feeling overwhelmed by call volume, or struggling to keep up with scheduling, it’s time to consider an AI assistant. Businesses that want to automate their phone lines and offer exceptional customer service—without hiring extra staff—will see immediate value.

            Can your service integrate with my CRM and other app that I use?

            Absolutely. Our platform connects with popular CRMs, calendar tools, and apps. The AI voice agent can log caller details, update contact records, and slot appointments directly into your schedule, ensuring a workflow that runs even when you’re away.

            Can it handle multiple calls at the same time?

            Yes. Unlike a single human receptionist, our AI phone call assistant can manage multiple calls simultaneously, ensuring every caller is greeted promptly—no holding, no waiting.

            Why is this service better than a voicemail?

            Voicemail boxes fill up, and callers often hang up before leaving a message. Our AI assistant engages your callers right away, providing answers and solutions immediately. It’s like a call assistant voicemail system, but it’s more personal, responsive, and more likely to keep prospects interested.

            Do you offer multiple language options?

            Yes. We currently support English and Spanish, and we’re expanding our language options over time. We make serving a bilingual market affordable and as easy as flipping a switch, ensuring every caller feels at home.

            Will I receive transcripts and call summaries?

            You bet. After each call, you’ll have access to a detailed transcript and a summary of the phone conversation. This makes it easy to follow up, improve your training, or share important notes with your team.

            How quickly can I get set up with your answering service?

            Most businesses can go live in under an hour. Simply sign up, customize your greeting and protocols, test a few calls, and you’re ready to roll.

            How much money will I save compared to hiring in-house staff?

            Instead of paying for salary (avg. $36,000/year), benefits, and training, you pay a simple monthly fee. Our answering service can save you thousands a year while still accessing all the same benefits you would get with an in-house receptionist.

            Try our AI phone assistant for free

            Don't lose out on new potential clients. Our appointment setting service is an affordable virtual receptionist for your service business.

            Try for free