AI call assistant

Our AI phone answering assistant never sleeps

Making sure every call gets answered seems like an impossible feat when your day is loaded with other responsbilities. You could be an HVAC tech on a complex A/C repair, or an accountant swamped with tax filings when the phone interrupts. Every unexpected call eats into your day, but missing it means risking missed opportunities.

With an AI call assistant like Upfirst, you can take the pressure off answering phones. Our virtual receptionist answers calls 24/7, provides immediate support, and handles routine tasks like booking appointments and capturing leads. It’s a smart solution that gives you back the resources you value most—time, focus, and peace of mind.

Benefits of an AI phone call assistant

Why businesses use our AI phone call assistant

Learn how businesses benefit from having an AI phone assistant.

Never miss another important call

Our AI receptionist never misses a call, even when multiple people call at once. Your callers will always have a friendly voice to have helpful conversations with. By being available around the clock, you’re always ready to make a great first impression—even when it's after-hours.

    A man in a suit and glasses sits by a window, on the phone discussing retirement plan advice. The AI call assistant provides personalized guidance for selecting the best plan.

    Say goodbye to voicemails

    Voicemails can feel impersonal and often go ignored. Instead, let callers speak with a friendly, human-like AI who can understand their questions, provide quick answers, and help them move forward. It’s a conversation, not a recording.

      A contractor wearing a plaid shirt and safety gear works on wood projects while calling to request a kitchen remodeling quote. An AI phone answering assistant schedules an on-site visit for an accurate estimate.

      Automate these tasks and free up valuable time

      Think of all the time you spend handling calls—scheduling appointments, answering FAQs, collecting information, and then manually inputting that information into your apps. Our AI call assistant handles those tasks for you so you can focus on the meaningful work that drives growth.

        A florist in a green apron looks at her tablet in a flower shop while asking about water damage coverage in her homeowner’s policy. The AI phone answering assistant responds with details about coverage options.

        Get an affordable plan that fit into your budget

        Hiring and training a receptionist takes time and money, especially for small businesses. Our AI voicemail assistant offers flexible pricing options that make retaining a receptionist affordable. Flex all the same benefits of in-house staff without breaking the bank.

          A barista with a beard is cleaning a coffee machine while receiving a call to place a lunch order for pickup. The AI phone assistant asks for order details, illustrating its use for restaurant order management.

          Get set up fast and easy; no coding required

          There’s no need to fiddle with complex software. Our platform is designed for easy setup, so you can get up and running in just a few clicks. No developers, no coding, just a straightforward setup that fits into your existing workflow.

            A man with a beard is on the phone at a cafe, asking about a home purchase contract. The text overlay showcases an AI phone assistant providing a response about having a real estate attorney review the contract.
            AI phone answering assistant

            Powerful call assistant features that work for you 24/7?

            Never miss another customer call and get powerful features that give your business answering service the upperhand – all at affordable pricing.

            quick, easy setup

            How our AI phone agent works

            In just minutes, you can set up an AI phone assistant that answers all of your calls, fills up your calendar, and helps you run your business.

            1

            Set up

            Just pick a plan and sign up. Bring your current business phone number or opt for a new one—it’s your choice. Within minutes, you’ll have access to our dashboard where you can start customizing your AI phone assistant.

            2

            Testing

            Input your greeting, choose your AI’s voice, and answer some questions about your business. Test a few incoming calls to see how the AI responds. Adjust the responses and routing rules until you’re completely satisfied. You can keep fine-tuning the script until you are satisfied.

            3

            Go live

            Once everything looks good, hit “Activate” and watch the magic happen. Your AI phone answering assistant is now live, ready to greet every caller, schedule appointments, capture leads, and provide excellent service—24/7.

            Businesses that use our AI phone call assistant

            Popular industries that are using an AI phone answering assistant

            Finally, an answering service that takes care of your calls for you.

            Law

            Law firms often work with busy schedules and sensitive client calls. Our AI answering service can help screen calls, schedule consultations, and handle basic FAQs, so your team can stay focused on casework instead of administrative duties.

            Contractors

            Contractors are frequently on the move or on a job site, making it tough to answer calls. Our AI call assistant ensures no lead goes cold, capturing essential project details and routing urgent inquiries to the right person.

            Insurance & more

            Whatever your industry, if you handle inbound calls, the AI call assistant can help. From carpet cleaning to beauty salons to real estate, our solution scales to meet your needs, saving you time and money.

            FAQs about our AI answering service

            Have a question about Upfirst's AI phone answering assistant that isn't answered here? Get in touch with our team.

            How much does an AI phone assistant cost?

            Open FAQ

            Our AI phone assistant has simple pricing with no setup fee, no contract, and a 14-day free trial to test the service. Pricing starts at $24.95 per month for 30 calls, $59.95 per month for 90 calls, $159.95 per month for 300 calls, and $299 per month for 600 calls. You only pay for real calls, and you can upgrade or downgrade your plan at any time as your call volume changes.

            How do I set up an AI phone answering assistant?

            Open FAQ

            Getting set up with Upfirst is quick. After creating your account, you'll choose your AI's voice and customize its greeting. Then, you'll add information about your business to the AI's Knowledge base, and also add any rules for handling certain calls. If you need, you can add call transfer, scheduling, and texting rules for your agent. Make some test calls to your agent to hear how it sounds and handles different calls. When you're ready, go live by simply forwarding calls from your current business number to your Upfirst agent, and then you'll never miss another call.

            Can Upfirst integrate with Hubspot and other CRM platforms?

            Open FAQ

            Upfirst connects to a wide range of CRM systems when you integrate with Zapier. You can sync caller details, notes, and activity directly into your CRM. This helps you keep your customer records organized with no manual data entry.

            How customizable is the AI phone assistant?

            Open FAQ

            You control exactly how your AI assistant behaves. You can customize voice style, greeting messages, call flows, questions, business rules, appointment settings, CRM actions, and how it collects caller information. You can update your settings at any time, and changes go live instantly.

            What can the AI phone assistant do for my business?

            Open FAQ

            Upfirst can answer every call, qualify leads, capture messages, route callers, schedule appointments, answer FAQs, provide pricing details, and collect contact information. It works 24/7 to reduce missed calls, cut manual tasks for your team, and create a smoother customer experience.

            How will I receive notifications about calls?

            Open FAQ

            You will receive instant notifications through email or text after each interaction. Every call includes caller details, key actions taken, a link to the call recording/transcription, and any information your AI phone assistant collected. You can also view everything in your Upfirst dashboard.

            Will I be charged for spam calls?

            Open FAQ

            Spam calls, quick hang ups, and calls under 15 seconds are filtered out and never billed. This keeps your monthly usage clean and ensures you only pay for real conversations with real customers.

            Can your AI phone assistant speak more than one language?

            Open FAQ

            Yes. Upfirst speaks more than 30 languages and can automatically switch languages during a call based on the caller. You can also choose to have transcripts translated into your preferred language so your team can review conversations easily.

            Try our AI phone assistant for free

            Don't lose out on new potential clients. Our appointment setting service is an affordable virtual receptionist for your service business.

            Try for free