Make sure every customer never hits a voicemail again. Let us handle your calls, so you can focus on growing your refinishing business.
How it works
Sign up, tell us about your refinishing business, and let Upfirst handle every call.
Tell us about your refinishing company, like what services you offer and how you want calls managed. We’ll follow your instructions, every time.
When clients call for project quotes, updates, or emergency repairs, they’ll always talk to a helpful, professional voice. No more voicemail or missed calls. We answer on the first ring 24/7.
After each call, get clear summaries and call recordings sent to you by text or email. You’ll always know who called, what they needed, and what the next steps are.
24/7 refinishing company answering service
Running a refinishing business means balancing on-site projects, estimates, and customer questions all day long. When the phone rings, you want to answer every call, but it’s impossible to be everywhere at once.
Missed calls can mean missed jobs, lost repeat customers, or frustrated clients looking for answers. That’s why refinishing companies use an answering service:
See how our call handling service helps businesses pick up every call, every day.
With Upfirst’s refinishing company answering service, every call is picked up, whether you’re busy restoring furniture or on-site with a client. You’ll never lose out on a job just because you couldn’t get to the phone in time.
Traditional answering services or in-house staff can cost a fortune for small businesses. Upfirst’s answering service for refinishing companies is designed for small businesses, giving you professional call handling without the big business price tag.
You started your refinishing business to do hands-on work, not field endless phone calls. Let Upfirst handle routine questions, appointment requests, and client messages, so you can focus on delivering quality results for your customers. Plus, our spam blocking service makes sure robocalls never bother you.
No two refinishing companies are the same. Whether you want after-hours support, detailed message taking, or help with scheduling, our service is customizable and adapts to how you'd like your calls answered.
We make it easy to get started. Provide us with your business info and call instructions, and our service will handle the rest. If you ever need help, our friendly support staff is here for you every step of the way.
Get affordable call handling that won't break the budget. Designed for small businesses and busy business owners.
Never miss a call, whether you’re on a job site or closed for the day. Keep your business open to new opportunities around the clock.
Receive quick recaps and key details from every call. Stay organized and prepared for every customer follow-up.
Book estimates and project dates for clients without the back-and-forth. Fill your calendar and reduce no-shows.
Collect important project info like surface type, size, and preferred timeline. Prioritize the best jobs for your team.
Help callers in English, Spanish, and over 30 languages. Make every customer feel comfortable and understood.
Keep your phone lines free from telemarketers and robocalls. Focus on real customers who need your refinishing expertise.
Direct calls to the right estimator or technician based on service type or location. Get jobs to the right hands faster.
Capture every detail if you can’t answer. Get messages delivered instantly by text or email so you never miss key details.
Automatically sync new leads and job details into Housecall Pro, Jobber, or your CRM via Zapier. Save time and reduce manual entry.
Virtual receptionist for refinishing companies
Get set up in minutes, not days. Set up your virtual receptionist service for your refinishing business in just a few easy steps.
Create your Upfirst account; it's free to try for 14 days. Enter information about your refinishing business, customize how your AI receptionist greets your callers, choose its voice, and pick the phone number for you agent.
Add more details to your AI receptionist’s Knowledge Base. Upload your common service packages, price ranges, turnaround times, and FAQs, like what surfaces you refinish, warranty information, and prep instructions. Give us custom instructions for handling estimates, job scheduling, or after-hours emergencies.
Try out your new AI phone answering service by making a few test calls. Simulate real customer questions, special requests, and appointment bookings. Fine-tune the AI’s responses until you’re confident your callers are in good hands.
Ready to go live? Forward all incoming calls or just the ones you miss. Your AI phone assistant will handle every inquiry, capture new leads, and schedule jobs, so you can focus on delivering top-quality refinishing work while we handle the phones.
Whether you need to pass client info to Jobber or send appointment updates to your calendar, our Zapier integrations easily passes the data you need.
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Have a question about our answering service that isn't answered here? Get in touch with our team.
What are the costs for a refinishing company answering service?
Upfirst offers transparent pricing for refinishing businesses with no setup fees and no long-term contracts required. You can start with a 14-day free trial to test the service. Our plans are designed to scale with your call volume, starting at $24.95 per month for 30 calls, $59.95 per month for 90 calls, $159.95 per month for 300 calls, and $299 per month for 600 calls. Each plan is month-to-month, giving you the flexibility to adjust as your refinishing business grows or during seasonal changes in customer demand. See more pricing.
What does the setup process look like for a refinishing answering service?
Getting started with Upfirst is designed to be quick and straightforward. Once you sign up, you'll provide information like your business hours, common customer questions, and any specific instructions for different types of calls in the AI's Knowledge base. The entire setup typically takes less than 30 minutes, and you can start receiving calls through our answering service when you are ready, even during a free trial. To have your AI receptionist answer your calls, you can simply forward your calls from your already existing business phone number.
Does Upfirst integrate with Jobber and other CRM systems?
Upfirst connects with popular CRM and job management platforms used by refinishing companies when you integrate with Zapier. These integrations allow customer information and call details to flow directly into your existing workflow, eliminating manual data entry. When a call comes in, the information can be automatically synced to your CRM, creating new contacts or updating existing customer records. This helps you maintain organized customer data and ensures your team has immediate access to call information.
Can your service schedule appointments for my refinishing business?
Yes, Upfirst can handle appointment scheduling for your refinishing company. Our answering service integrates with Google Calendar and Outlook, allowing us to check your availability and book appointments directly. Alternatively, if you prefer, we can send customers a link to your online booking page where they can select their preferred time slot. For businesses that want more control over scheduling, we can simply collect the customer's contact information and project details so you can follow up and schedule at your convenience. You choose the approach that works best for your refinishing business.
How are spam calls and robocalls managed?
We understand that spam calls can eat into your budget, which is why Upfirst doesn't charge you for spam calls, robocalls, quick hangups, or any calls that last less than 15 seconds. Our system identifies and filters out unwanted calls so you only pay for legitimate customer inquiries about your refinishing services. This protects your monthly call allowance and ensures your investment goes toward handling real business opportunities, not junk calls.
Can I use the answering service only during specific times?
Absolutely. Upfirst is flexible enough to handle just your after-hours calls, overflow situations, or any specific timeframe you choose, depending on who your phone provider is and how they set up call forwarding. Many refinishing businesses use our service only when they're busy on job sites, during evenings and weekends, or when call volume exceeds what their in-house team can handle. You have complete control over when calls are forwarded to our answering service. This gives you coverage exactly when you need it.
How will I know when calls come in?
Upfirst sends you instant notifications whenever a call is received. You can choose to receive alerts via email, SMS text message, or both, depending on your preference. Each notification includes a summary of the call, the customer's contact information, and what they needed. You'll also have access to full call transcripts and recordings through your online dashboard. This means you can stay informed about customer inquiries even when you're in the middle of a refinishing project, and you can prioritize which calls need immediate follow-up.
Never miss a call from a new customer again. Let our professional virtual receptionists handle your calls, so you can focus on transforming spaces. Start your 14-day free trial today—no commitment required.
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