Give your customers fast, friendly support 24/7. Capture every delivery request and service call so your propane business can grow.
How it works
Sign up, tell us about your propane and fuel delivery business, and let Upfirst professionally handle every call.
Tell us about your propane company and how you want your calls managed, whether it’s scheduling deliveries, handling emergency requests, or answering general questions. We follow your instructions every time.
Our service picks up every call on the first ring, so your customers always reach a friendly voice—day or night. No more missed calls or lost opportunities.
After every conversation, you’ll receive detailed call summaries by text or email, including caller information and the reason for their call, so you’re always in the loop and ready to follow up.
24/7 propane delivery answering service
Every missed call can mean a lost delivery, a frustrated customer, or even a safety concern for your propane company. In a business where fast response and dependable service matter, you can’t afford to let calls go unanswered. That's why businesses choose our answering service:
Discover how our call handling service helps small businesses answer calls every day.
With Upfirst's propane answering service, every call is answered, whether you’re out making a delivery, on a service call, or after hours. Customers get fast, friendly help, and you never miss an opportunity to book a job or provide urgent support.
Hiring a full-time receptionist or using a traditional answering service quickly adds up. Upfirst is designed with small propane businesses in mind, giving you professional answering at a price you can actually afford—so you can serve more customers without stretching your budget.
Customers rely on fast, reliable propane delivery and support. Our propane delivery answering service ensures your clients always reach a helpful voice to answer questions or dispatch emergency help, boosting your reputation and helping you stand out from the competition.
No two propane companies are the same. Tell us how you want your calls managed: from simple message taking to dispatching urgent deliveries or scheduling service appointments. Upfirst makes it easy to customize your virtual receptionist service for propane to fit your exact needs.
Setting up Upfirst is quick and easy. Just sign up, share your business info and instructions, and we’ll take care of the rest. If you need help, our friendly support team is ready to assist.
Get affordable, professional call handling designed for small businesses and busy business owners.
Be there for customers day and night, no matter when they call. Handle emergencies, delivery requests, and service issues even after hours.
Get updates with summaries and recordings after every call ends via SMS and/or email.
Book tank inspections, maintenance, and new installations on the spot.
Send job details to your techs by text or email, so they hit the road faster and are better prepared.
Serve your community with English and Spanish-speaking agents who make every caller feel at home. Get agent access to 90+ languages.
Customize how each call is handled, whether it's a new client or an existing customer.
Connect to your favorite tools to push caller details straight into your workflow via Zapier integration.
Stop wasting time on telemarketers and spam calls. Filter out those calls and let only real customers get through.
Set up call transferring rules and route callers to yourself or your team.
Capture every detail if you miss a call. Easily follow up with your callers.
Send texts while live on the call with scheduling links or other information about your business.
Virtual receptionist for propane delivery
No complex training or onboarding needed. Sign up today and give your propane business a professional AI receptionist in minutes.
Create your Upfirst account; it's free to try. Add basic info about your propane company. Then, customize your AI's greeting and pick your receptionist's voice from a selection of human-like voices.
Easily upload your service offerings, pricing, delivery zones, and answers to common customer questions (for example, tank refills, emergency delivery, or payment options). You can add specific instructions for typical propane customer scenarios.
Make a few test calls to see your AI voice agent in action. Try common customer questions and requests. Adjust your Knowledge Base and instructions until you’re happy with how your AI answers and handles calls.
When you’re ready, start forwarding your calls to Upfirst. Your AI answering service will greet callers, answer questions, capture leads, and schedule deliveries 24/7, so you never miss an important call and can focus on fueling your business.
Whether you need to pass contact info to ServiceTitan or send appointment updates to Google Calendar, our Zapier integrations easily passes the data you need.
Have a question about our propane answering service that isn't answered here? Get in touch with our team.
How does a propane answering service help my business?
A propane answering service ensures your customers always connect with a knowledgeable, friendly voice—no matter the hour or the season. We capture every opportunity, handle after-hours and overflow reception calls, and make sure urgent issues like run-outs or leaks are escalated promptly. This means you keep customers happy and never lose business due to missed calls.
How much does an propane answering service cost?
We aim to make our pricing as affordable as possible for small businesses. Upfirst's plans start as low as $24.95/mo, which includes all of our available features. The only major difference between each plan is the amount of calls per plan. Learn more about Upfirst's pricing plans.
Can you handle emergency calls like gas leaks and no-heat situations 24/7?
Absolutely. We’re available 24/7/365 to take emergency calls. Just give us your protocols on handling emergency calls, and we'll make sure the proper people on your team are alerted right away after a call ends.
Do spam calls count against my monthly calls?
No, spam calls and robocalls don't count against your monthly call quota. The same goes for calls that last under 15 seconds or calls where no one speaks. Our goal for you is to only pay for real conversations with your callers.
Never miss a call or a delivery request again. Let our virtual receptionists handle your customer calls, so you can focus on running your propane business. Start your free trial today.
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