Keep your schedule full and your clients happy. We answer every call so you can focus on caring for pets and growing your grooming business.
“When someone leaves a message, our staff already know what it’s about. They can jump right in, instead of calling back just to ask, ‘How can I help you?'"
How it works
Sign up, share your pet grooming business, and let Upfirst handle your calls.
Share your services, scheduling needs, and any unique instructions for handling your callers. We make sure to follow your instructions every time.
Whether pet parents are booking appointments, asking about grooming packages, or calling after hours, our team answers right away. No more missed calls or voicemails.
Get summaries and call recordings sent instantly to your email or phone. You'll always know who reached out, what they needed, and how we helped.
24/7 answering service for pet groomers
Running a pet grooming business means your hands are often busy. Between caring for furry clients, managing appointments, and keeping the wheels on your shop running, it's easy to miss important calls. Every missed call could mean a lost booking or an unhappy pet owner.
That's why people turn towards our answering service for pet groomers:
See how our call handling service helps businesses pick up every call, every day.
Whether you're washing a dog or styling a cat, every call is answered instantly when you forward it to us. No more missed appointments or lost business because you couldn't get to the phone. Our pet grooming answering service ensures a friendly voice is always there to help your clients.
The price of full-time reception often isn't in the cards for small business. Upfirst is designed to provide affordable call answering for pet groomers. You'll capture every opportunity without stretching your budget. Get professional support for a fraction of the cost.
Don't ignore an opportunity to book a grooming session. Clients can book appointments anytime without you stopping in the middle of a cut. Let callers schedule over the phone or text them a link to book their time slot.
Every pet grooming business handles calls in their own way. Need help with scheduling, taking detailed messages, or answering common questions? Just let us know. Our service can be easily customized to your workflow. Your clients will always get the information and care they need.
Setting up Upfirst's automated answering service is simple and doesn't require any technical know-how. Just share your business details and call instructions, and we'll take care of the rest. If you need help, our friendly support team is here for you every step of the way.
Get affordable call handling that won't break the budget. Designed for small businesses and busy business owners.
Never miss a client call, even after hours or during busy grooming sessions.
Book grooming appointments so your clients always get a convenient slot.
Receive summaries and transcripts of at the end of each call, so you know what pets and services are needed.
Stop robocalls and telemarketers with our spam blocking service. Never let spam bother you again.
Help clients in English, Spanish, and more, so you can welcome every pet owner.
Capture every client message when you’re with a pet, and get them delivered by text or email instantly.
Send text messages with booking links or other information while on the call.
Transfer calls to the right groomer or staff member based on the customer’s needs.
Automatically sync new client details and appointments with your pet business software with Zapier.
Virtual receptionist for pet grooming
No need to spend weeks getting set up. In less than 30 minutes, you can have a dedicated inbound answering service ready to pick up your calls.
Sign up for your free Upfirst trial and fill in the basics about your pet grooming business. Pick your AI phone assistant's phone number and customize how it greets every caller.
Upload important details you think your agent should know, like information about your grooming service menu, pricing, and answers to common questions. Add details about the types of calls you get and instructions on how to handle those calls.
Make a few test calls to see how your AI receptionist handles different scenarios, like booking appointments, answering FAQs, or rescheduling. Adjust the Knowledge Base as needed to make sure it's just right.
When you're satisfied, go live! Forward all calls or just the missed ones. Your AI phone answering service will start answering questions, booking appointments, and delighting your clients 24/7. You can stay focused on running and growing your pet grooming business while every call gets answered.
Whether you need to pass client info to Gingr or send appointment updates to your calendar, our Zapier integrations easily passes the data you need.
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Have a question about our answering service that isn't answered here? Get in touch with our team.
What are the pricing options for an AI answering service for pet groomers?
Our pet grooming answering service starts at $24.95 per month for 30 calls, which is perfect for smaller grooming businesses just getting started. If you receive more client calls, we offer $59.95 per month for 90 calls, $159.95 per month for 300 calls, and $299 per month for 600 calls. There are no setup fees or long-term contracts required, and every new customer gets a 14-day free trial to test the service with their grooming business before committing. See more about our pricing.
I already have a dedicated business number. Am I able to keep using it?
Yes, you can absolutely keep your current business phone number. Every account gets a phone number for their Upfirst agent, but if you prefer to keep your current number where it is, you can forward calls to your new Upfirst line so nothing changes for your customers.
What does the setup process look like?
Getting started with Upfirst is straightforward and designed for busy pet grooming business owners. Once you sign up, you'll add details about the type of callers you get, information about your business and services, and any protocols that you want to add, such as call transfers, appiontment scheduling, and sending text messages. You can customize whether you want it to just take a message or push callers to book an appointment. Once you've tested calls and are happy with how it's set up, you go live by simply forwarding calls from your already existing business line to your Upfirst agent.
Can your AI assistant actually book grooming appointments?
Yes, our AI receptionist can handle appointment scheduling for your pet grooming business in several ways. It integrates with Google Calendar and Outlook to check availability and book appointments directly. If you prefer, it can send callers a link to your online booking page. For businesses that want more control, the AI can simply collect the customer's preferred date, time, and pet information, then send you the details so you can confirm the appointment later.
What happens when spam callers reach my grooming business line?
We protect your pet grooming business from unnecessary charges by not billing you for spam calls, quick hangups, or any call that lasts less than 15 seconds. Our system is smart enough to recognize these nuisance calls, so you only pay for legitimate customer inquiries about grooming services, appointments, or questions about pet care.
Can the answering service communicate in languages other than English?
Upfirst supports over 30 languages, which is valuable for pet grooming businesses serving diverse communities. The AI assistant automatically detects the caller's language and switches to communicate naturally with them. Even better, all call transcripts are translated into your preferred language, so you can review what was discussed with each client regardless of which language they spoke.
Does Upfirst integrate with Gingr and other pet grooming software?
Upfirst connects with Gingr and other popular pet care management systems via Zapier. These integrations allow your AI answering service to make easy to pass caller information into your CRMs without the manual data entry.
Can I use this service only during specific hours or for overflow calls?
Absolutely. Many pet grooming businesses use Upfirst exclusively for overflow reception services and after-hours calls, weekends, or during peak times when your staff is busy with clients. You have complete flexibility to route calls to the AI answering service only when you need it, ensuring every customer gets a response even when your grooming salon is closed or fully booked.
Never miss a call from a pet parent again. Let our friendly virtual receptionists handle your bookings and questions, so you can focus on making pets look their best. Start your trial today!
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