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Answer every lead with our answering service for marketing agency

Make a great first impression on every call. Capture new clients and support current ones 24/7 with professional answering for your marketing agency.

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How it works

Set up your marketing answering service in minutes

Sign up, tell us about your marketing firm, and let Upfirst professionally handle every call.

A business profile is added to an answering service for a marketing agency, including details on social media and campaign strategy.

Tell us about your marketing business

Tell us all about your marketing agency—your services, client types, and how you want your calls managed. We follow them every time.

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We answer every call on the first ring

Your clients and leads are always greeted by a knowledgeable, friendly voice—never voicemail or hold music.

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You get the most important details

After every call, you’ll get detailed call notes and recordings delivered right to your inbox or phone. You’ll always know who called, what they needed, and what happens next.

Answering service for marketing agencies

Why use an answering service for marketing agency?

You likely know from experience that every missed call could mean a lost client or a missed campaign opportunity. Your clients expect quick responses, but your team can’t always be tied to the phone.

With our answering service, you will:

  • Never miss a lead, even with high call volume. Whether it’s a hot prospect or a current client, we answer every call—day or night—so you can capture every opportunity without hiring extra staff.
  • Keep projects moving. We’ll gather essential details, route urgent calls to your team, and handle routine inquiries so you can stay focused on creative work and client meetings.
  • Provide professional service. Our friendly, knowledgeable agents represent your agency by helping callers get the answers they need, helping you build trust and win more business.
Benefits

How our answering service for social media marketing companies benefits your business

Discover how our call handling service helps small businesses every day.

Never miss a chance to connect with a client

With Upfirst’s answering service for marketing agency, every call is answered—whether you’re busy brainstorming campaigns or meeting with clients. Never worry about missed opportunities or losing leads due to unanswered calls.

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    Reduce overhead with affordable call answering

    Hiring a dedicated receptionist or relying on traditional answering services for social media marketing companies can be costly. Upfirst gives you customizable professional call handling for at rate that's actually affordable for small businesses, so you can focus your budget on growing your agency.

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      Keep your workflow uninterrupted

      Your team’s productivity matters. Our marketing answering service screens routine and non-urgent calls, allowing you to focus on creative work and client strategy—without the constant interruption of ringing phones.

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        Customize our call handling to your agency’s needs

        Every marketing firm is unique. Whether you need detailed a message taking service, lead capture, or an appointment scheduling answering service, Upfirst’s receptionists are fully customizable to match your processes and client expectations.

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          Get started quickly and easily

          We know you’re busy and have no time for technical setups. Getting started is straightforward—just sign up, add instructions about your agency’s preferences, and we’ll start handling your calls right away. Our support team is here if you ever need help, so you can get back to what you do best—delivering results for your clients.

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            key features

            Get all the top features with our marketing answering service

            Get affordable, professional call handling designed for busy marketers and small teams.

            Virtual receptionist for marketing agencies

            How to get started with our answering service for marketing agency

            No time for long setup? No problem. Get a dedicated virtual receptionist for your marketing agency in just a few minutes.

            1. Add your information

            Sign up for your free Upfirst account. Enter your agency’s name, services, and basic information. Customize your AI's greeting and pick one of our human-like AI voices.

            A form allows users to train an answering service for social media marketing companies by entering their website to fetch business info.
            2. Set the rules

            Upload details like your service offerings, client intake questions, pricing packages, and frequently asked questions. Add special instructions in the Knowledge Base for handling leads, scheduling consultations, or relaying urgent client requests.

            A marketing answering service asks for contact details during a call while showing a form to collect full name, email, and services needed.
            3. Test some calls

            Make practice calls to hear your virtual receptionist in action. Experiment with different scenarios, update your Knowledge Base if needed, and refine responses until you’re happy with the results.

            A smartphone displays an active call while the answering service for a marketing agency greets the caller and offers help.
            4. Never miss a call again

            Go live whenever you’re ready! Forward all calls or just the missed ones. Your AI phone answering service will start capturing new leads, booking meetings, and supporting your clients—so you can focus on growing your agency.

            A call summary and audio recording show how an answering service for a marketing agency logs caller info and campaign needs.
            Integrations

            Connect to the apps your marketing agency already uses with Zapier

            Whether you need to lead info to Hubspot or send appointment updates to Google Calendar, our Zapier integrations make data flow seamless.

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            Answering service for social media marketing companies FAQs

            Have a question about our answering service that isn’t answered here? Get in touch with our team.

            How can an answering service help my marketing agency?

            An answering service ensures you never miss a potential client call—day or night. We capture leads, answer FAQs, qualify prospects, and even book appointments so your team can focus on running campaigns. This means more opportunities captured and a stronger reputation for responsiveness, all without the cost of hiring in-house staff.

            Do you integrate with our CRM or marketing tools?

            Absolutely. We offer a native Google Calendar and Zapier integration. You can easily use Zapier with popular CRMs like HubSpot, Salesforce, Zoho, and Pipedrive. Calls and lead information can be automatically synced with your existing workflow, cutting down on manual data entry and keeping your sales pipeline up to date.

            What does your pricing look like?

            Our company was started with small business in mind, so that anyone can afford powerful call answering. Our pricing plans start at just $24.95/mo for 30 calls, with tiered pricing that goes up to $159.95/mo for 300 calls. If you need more calls, just reach out to us and we can customize a plan that's designed for you. There are no hidden fees—just clear, predictable billing that fits your agency’s needs and call volume.

            Each plan comes with the whole suite of features (no add-on packages necessary): 24/7 answering, multilingual support, appointment scheduling, message taking, lead capture, send texts, instant call summaries, and more.

            Can you adjust coverage for busy campaigns or seasonal needs?

            Absolutely. You can scale your service up or down based on campaign schedules, seasonal surges, or new client onboardings.

            Try our marketing answering service today for free

            Never miss a lead again. Let our virtual receptionists handle your calls, so you can focus on growing your clients’ brands. Start your 14-day free trial today—no credit card needed.

            Try for free