Meet Upfirst
800 number answering service
Give your business the professional look it needs. Never miss a call and try an 800 number answering service for free.
Introduction
Say goodbye to miss opportunities with a toll free answering service
We get it – running a business is a lot to manage. There are a thousand things to do every day to maintain a smooth-running operation, and keeping a professional look by answering calls is one of them. Missing just one phone call and letting it go to voicemail can mean you miss an opportunity to earn a new potential customer, satisfy a current client, build loyalty, and expand national presence.
Having a dedicated 1-800 toll free number service isn’t a luxury–it’s a must have if you want your customers to get prompt answers, professional greetings, and a friendly voice on the other end of the call. With Upfirst’s call answering service, you’ll show that your business is always available to lend a hand no matter the time of day. It’s like having a professional virtual receptionist that never takes a minute off, ready to book appointments, satisfy your callers, and give your company a serious boost in professional image – all at an affordable price.
Benefits of an 800 number
Why does your business need an 800 number?
Professional look
Your phone line is often the very first point of contact between your business and a potential customer. A 1-800 answering service gives your company a polished, nationwide presence that inspires trust and credibility. Customers calling from afar won’t be put off by a local number—they’ll feel at home knowing they’re calling a professional business number.
Answer every call, quickly
Nothing frustrates customers more than endless rings or being shuffled off to voicemail. With our 800 number answering service, every inbound call gets answered within seconds, even outside of normal business hours. If your company deals with high call volume, we can even handle multiple calls simultaneously. By responding quickly, callers are not only left with a positive impression, but answering every business call helps convert them into paying customers.
Deliver great service (day or night)
Ever had a prospective client call after hours or on a holiday? With our toll free answering service, that’s no problem at all. We offer 24/7 support, so your prospective customers will never hit a dead end. They’ll always encounter a friendly, helpful voice, no matter when they pick up the phone.
Affordable plans
Maintaining a full-time in-house receptionist staff can be expensive and complicated, especially for small businesses. With our phone service, you can still deliver a great customer experience to every caller while paying a fraction of that cost. Think of it as scaling up your customer service team without the hefty overhead.
Easy setup, no coding required
You don’t need to be a computer wiz to get started. Our easy-to-use dashboard makes setup and customization easy. Simply sign up for our live answering service, personalize your greeting, and flip the switch—your 1800 answering service is ready for action and provide quality customer service, all without writing a single line of code.
Features
Top features of a toll free phone number answering service
At Upfirst, our 800 number with answering service turns into your dedicated virtual receptionist. With every inbound call answered, your clients will receive the same care and attention that you give your own business. Plus, you get access to a host of features to help serve and grow your business – all at an affordable price.
quick, easy setup
How our 800 answering service works
Setting up is easy. Just sign up online or on the app, and you’ll have the option to connect your existing business number into our system or choose a brand new 800 number. This flexibility means you don’t have to change anything if you’re already established. Also, no extra hardware is required.
Next, you’ll set up your custom greetings, choose the AI voice that best suits your brand, and provide essential details about your business. Do you want calls transferred to a specific department? Would you like certain FAQs answered right away, qualify leads, or book new appointments? This is your chance to fine-tune your caller’s experience. Test a few calls to make sure everything is to your standard.
Once you’re happy with your setup, just click “Activate” and go live. From that moment on, your 1800 answering service will be ready to handle calls on your behalf. You can rest easy knowing every caller is treated with professionalism and care, whether you’re in the office, on the road, or enjoying some much-deserved downtime.
industries that use our business answering service
Popular industries that use our 1800 answering service
E-commerce & retail
Customers could be browsing your online store at any hour. By offering them a 24/7 customer support line with your 800 number, you can handle any inquiries customers may have, and even take orders for them over the phone. It’s a great opportunity to connect, provide assistance, make the sale, and even promote any upsells or cross-sells.
Contractors
From plumbers, electricians, HVAC techs, or even landscapers, contractors such as these are often always out in the field working on the day’s assignments, which means they’re often too busy to keep answering the phone. By having a business phone answering service, clients can request estimates and schedule service calls while they stay focused on delivering quality craftmanship.
Finance
Accountants, financial advisors, and mortgage brokers rely on trust and credibility. A 1-800 number answering service reinforces that professional image and ensures clients feel taken care of, even if their inquiries come after traditional banking hours. Plus, the ability to route calls to the appropriate specialist keeps operations smooth
Insurance
With 24/7 availability, customers can file claims, ask questions about policies, or receive support at any hour from the insurance agents. This level of care and responsiveness builds loyalty and confidence.
Real estate
Potential buyers or sellers may call when it’s most unexpected, like when you’re out showing a beautiful new home for a real estate client. Having your line answered by our virtual receptionists ensures that no lead is lost to voicemail, and you can schedule showings or answer basic property questions.
Law firms
For attorneys and legal professionals, timeliness and confidentiality are paramount. An 1800 answering service that’s always on means current clients get peace of mind and potential clients see that your firm is always available. With proper call routing, prospective clients reach the correct legal teams, all while maintaining a professional image.
And more
Whether you’re a church that wants to offer consistent support or a vet clinic that needs to handle high call volumes, Upfirst is an affordable option that’s suitable for any business. If you’re looking to better connect with customers, offer 24/7 customer support, book appointments, or even qualify leads, Upfirst is there to take the administrative duties of phone answering off your shoulders.
Try our 800 number with answering service for free
Give your business a professional boost. Our virtual receptionist answering service is an affordable solution to offering great customer support around-the-clock and growing your business.
FAQs for toll free answering service
Don't see your question answered here. Our support team is here to help. Get in touch today.
Why does a business need a 1800 answering service?
A 1800 answering service allows your business to appear more professional, accessible, and customer-focused. It ensures no calls go unanswered, helps build trust with nationwide customers, and can improve your brand’s image by giving callers a consistent, high-quality experience, no matter when they reach out.
Does your 800 number answering service have 24/7 availability?
Absolutely! Our service is available around the clock, including nights, weekends, and holidays. This means your customers can always find help when they need it—and you never have to worry about missing calls.
Can your service integrate with my CRM and calendar software?
Yes! We designed our platform to be flexible and compatible with many popular CRM and calendar tools. Sync your appointment calendar so we can schedule consultations or follow-ups for you. Integrate with your CRM to log call details, making it easier for your team to pick up where the call left off.
Can it handle multiple calls at the same time?
Not a problem. Our system is built to handle volume. Whether one customer or ten call simultaneously, everyone will receive the same level of prompt, professional service, ensuring that callers aren’t stuck waiting in line or forced to leave voicemail messages.
Why is this better than a voicemail?
Voicemail feels are impersonal and unprofessional. Many customers hang up before leaving a message. In fact, 80% of callers don’t even bother to leave a voice message. With an AI receptionist who can address concerns, answer FAQs, or route calls correctly, you give customers immediate interaction and build trust from the very first hello.
Will I receive transcripts and call summaries?
Yes. After every call, you’ll receive a detailed summary and voicemail transcription, so you know exactly what transpired. This helps you stay informed, follow up on leads, and keep track of important customer requests without the guesswork.
How quickly can I get set up with your answering service?
You can be up and running in minutes. Sign up, choose your 1-800 number, customize your greeting, test a few calls, and go live. It’s designed to be hassle-free—no technical expertise required.
How much money will I save compared to hiring in-house staff?
Traditional receptionist roles mean salaries, benefits, training, and overhead costs. With our 800 number answering service, you pay a straightforward, affordable monthly plan – no hidden fees. The result? Considerable cost savings and a service that scales with your business.