Easily manage last-minute absences and shift changes. Keep your business running smoothly with automated call-out tracking for your team.
How it works
Sign up, tell us about your business, and let Upfirst take your calls.
Tell us your company’s call out rules, preferred notification methods, and any shift-specific instructions. We follow them every time.
When an employee needs to report an absence, they simply call your dedicated Upfirst line. Our automated answering service will gather all the key details, confirm the information, and record the absence instantly.
You’ll receive immediate notifications with all the details: who’s calling out, the reason, and the shift affected. Get notified by text and email. That way, you always have a clear, up-to-date record and can quickly adjust your schedule.
The simple employee call out system for small businesses
Unexpected absences happen in every industry, whether it’s a last-minute sick day, family emergency, or bad weather. But for small businesses, every missing team member can disrupt operations and impact customer service.
That’s where our employee call off system comes in. With Upfirst, your staff can report absences quickly and easily, while you get instant notifications and clear records. No more frantic phone trees or missed voicemails.
Stay organized, keep your shifts covered, and focus on what matters most: running your business smoothly.
See how our employee call handling service can make a difference in your business.
Managing last-minute call outs can be a hassle, but our employee call out system makes it simple. Employees can quickly report absences through an employee call off hotline, helping you stay organized and prepared. No more scrambling to fill gaps at the start of the day.
Say goodbye to lost voicemails or forgotten text messages. With a dedicated employee call out number, every absence is tracked and logged in one place. This means fewer misunderstandings, accurate records, and a smoother operation for your business.
Stop wasting hours chasing down who’s in and who’s out. Our employee call off system automatically notifies managers and HR in real time, so you can focus on keeping your business running smoothly instead of playing phone tag.
Keep a record of your calls, complete with recordings and voice transcriptions so you can stay on top of who called out and when. You'll never get lost trying to keep track of voicemails again.
Setting up your employee call out system is quick and easy. Whether you run a manufacturing facility, retail shop, or call center, you can customize your call off line to fit your needs and start benefiting from organized, reliable absence management right away.
We make powerful call answering affordable for small businesses, so anybody can run their business with less stress and more time.
Let employees report absences anytime, no matter the hour or shift.
Receive immediate alerts when someone calls out, so you can act fast and avoid disruptions.
Track every call out automatically. Access organized logs for payroll and compliance with zero hassle.
Guide employees through exactly what details to provide, like reason, shift, and expected return, every time they call.
Make it easy for every employee to report in their preferred language. No one gets left out, no matter your team’s background.
Transfer certain calls to team members or departments, only if you need. Customize the rules for when a call needs to be transferred.
Customize and send employees text messages while on the call.
Employee call out system for small businesses
Set up an automated call out system for your team in just a few easy steps.
Sign up for Upfirst with your business email. Enter your company details, select your AI's voice, and customize its greeting. You can pick a phone number when you sign up.
Customize how absences should be reported, set up employee verification, and add your notification preferences (like SMS and/or email). Customize your AI voice agent's questions to ask employees the important information that you need to gather.
Have a few team members do a practice call out. Review the process and notifications to make sure everything is working as expected. Make any tweaks you need.
Once you’re happy with the setup, you’re ready to launch! Your new employee call out system is now ready to handle absence reporting 24/7, keeping managers informed and your business running smoothly.
Whether you need to pass employee info to Hubspot or schedule an appointment in Google Calendar, you can use Zapier to pass caller info from Upfirst to any app.
Have a question about our employee call out system that isn’t answered here? Get in touch with our team.
How does an employee call out system help my business?
An employee call out system makes the process of reporting absences or shift changes easier to keep track of. Instead of juggling voicemails, texts, or emails across teams, employees can call a dedicated number, and managers receive instant notifications. This reduces miscommunication, ensures coverage, and saves hours otherwise spent tracking down call outs manually.
What industries can benefit from an employee call out system?
Upfirst serves manufacturing, healthcare, retail, logistics, hospitality, construction, call centers, education, government, and more. Any business that relies on shift work, needs real-time staffing updates will see immediate value.
How much does the employee call out system cost?
We've designed our plans to be simple and affordable for small businesses. Our plans start at just $24.95/month for 30 calls, with other plans for 90 and 300 calls. We also don't gatekeep features behind hidden fees. You can see more information about our pricing plans here.
How quickly are call outs processed and notifications sent?
As soon as the call ends, you'll receive a notification by text and email. You can customize these notifications so that you receive updates for every single call, and multiple people or departments can receive notifications.
Make call-outs hassle-free for your team. Try Upfirst’s easy employee call out system for 14 days at no cost—no commitment, no credit card needed. See how simple managing attendance can be!
Try for free
