Provide exceptional patient support 24/7 with our AI-powered dental phone answering service—no more missed calls, no more staffing headaches.
No credit card required
It helps us to not lose any missed calls. It sends to our emails, to our text messages. We get a summary from multiple different channels. The fact that it can text the patient information, that's helpful to give the caller information before we can get to them.
Introduction
Say goodbye to hold times
Running a dental office isn’t just about teeth—it’s about people. From the moment a patient picks up the phone to call you, their experience begins. But what happens when that call comes in after hours or when your front desk is swamped? Voicemails and missed calls can lead to lost patients and missed opportunities.
With an AI virtual receptionist , every incoming call gets answered promptly, more appointments are scheduled, information is provided swiftly, and even emergencies get handled—all while reflecting your practice’s unique personality. Our dental office answering service alleviates the administrative work so you can keep growing your practice and promote healthier teeth.
Benefits of dental answering services
Discover how busy dentists are reclaiming their time with our professional answering service.
Your patients' needs don't stick to a 9-to-5 schedule. Toothaches, questions about procedures, or the need to reschedule can happen at any time. With our dental phone answering service, your practice is always open. Patients can call whenever it's convenient for them, and they'll be greeted by a friendly, helpful AI receptionist ready to assist.
Let's be honest—nobody likes leaving a voicemail. It feels impersonal, and there's always that lingering doubt about whether someone will actually listen to it. By offering real-time responses, you eliminate that uncertainty. Patients can get immediate answers or schedule appointments without the frustration of waiting for a callback
Every potential patient counts. A missed call could mean a patient chooses another practice. Our AI answering service ensures that every call is answered promptly, and every potential lead is engaged. Whether they're inquiring about services, pricing, or availability, our AI is equipped to provide the information they need to choose your practice.
Hiring additional staff or an after-hours answering service can be expensive. Our AI-powered solution offers a cost-effective alternative. You get the benefits of a full-time receptionist without the overhead costs, saving you money while improving your patient service.
Receptionist turnover can disrupt your office workflow and impact patient experience. Training new staff takes time and resources. By integrating our AI phone assistant, you reduce dependence on staff for answering calls, allowing your team to focus on in-person patient interactions and other important tasks.
Integrations
Your AI receptionist works with the appointment and patient communication tools your dental office uses
key features
At Upfirst, we are your 24/7 support team – dedicated to your practice. Every client that calls in will get the same care and attention that you would give to their dental health. Plus, as an AI virtual receptionist, you are always in control.
Quick, easy setup
Connect your phone, tell your virtual receptionist how you'd like calls handled, and get back to work in under 15 minutes - no complex setup required.
Step 01
Create your Upfirst account in minutes. Simply connect your current dental office phone number or get a new number for your AI virtual receptionist.
Step 02
Easily set up your AI assistant to answer common questions about your dental practice in a friendly, conversational tone. When patients ask, “Are you accepting new patients?” or “What are your office hours?”, your assistant provides clear answers. Test it out, then refine and update responses to answer how you want it to.
Step 03
Once you’re all set up, simply activate your dental office answering service. Your AI assistant will start handling calls, so you and your team can focus on providing exceptional care to your patients.
benefits
How our dental answering service is used
See how Upfirst can help you serve more customers and increase revenue
When patients call for a check-up or dental concern, our AI seamlessly handles the entire scheduling process. It offers available time slots, books appointments, and sends confirmation messages—all automatically. This streamlines your scheduling workflow while ensuring every patient gets prompt attention.
Dental concerns don't wait for office hours. Our AI provides 24/7 patient support, handling urgent questions and concerns whenever they arise. It can offer immediate guidance based on your protocols and escalate true emergencies to on-call staff when necessary.
Let our AI receptionist handle routine inquiries about office hours, services, and insurance coverage. This frees your front desk team to focus on in-person patient care and critical tasks. The system manages common questions while maintaining a personal touch.
Don't see your question answered here. Our support team is here to help. Get in touch today.
Yes. You can use Upfirst as a full time dental answering service or limit it to after hours, weekend, or overflow calls. You choose when your AI receptionist answers and when calls go to your team. You can configure how it's set up with your call forwarding settings within your current phone provider.
Yes. Upfirst can help schedule dental appointments by connecting to Google Calendar, Outlook, Acuity Scheduling, or Calendly. Your AI receptionist can also send callers a link to your online booking page or collect the patient's details so you can follow up later. This makes scheduling easier for both new and existing patients.
Upfirst offers simple, transparent pricing for dental offices. Plans start at $24.95 per month for 30 calls, and there is no setup fee or long term contract required. Every plan includes a 14 day free trial so you can test the dental answering service before committing.
Yes. Upfirst can connect to LeadSquared and many other CRMs through Zapier. This lets you automatically send call summaries, new patient details, or appointment requests directly into your dental CRM.
Yes. Upfirst supports more than 30 languages. Your AI receptionist can switch languages automatically during a call and your transcripts can be translated into your preferred language.
Yes. Upfirst can follow your custom instructions for dental emergency calls. You can add triage questions, provide next steps for urgent situations, or route emergencies to an on call number when needed.
You can customize nearly everything, including call flows, greetings, questions, instructions, routing rules, availability, and how patient information is collected. This lets you tailor the dental answering service to match the needs of your practice.
Yes. Upfirst supports call transferring. If a patient asks to speak to someone in the office, your AI receptionist can transfer the call to your main line or to an on call staff member based on your routing preferences.
