Meet Upfirst
Provide exceptional patient support 24/7 with our AI-powered dental phone answering service—no more missed calls, no more staffing headaches.
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Introduction
Running a dental office isn’t just about teeth—it’s about people. From the moment a patient picks up the phone to call you, their experience begins. But what happens when that call comes in after hours or when your front desk is swamped? Voicemails and missed calls can lead to lost patients and missed opportunities.
With an AI virtual receptionist, every incoming call gets answered promptly, more appointments are scheduled, information is provided swiftly, and even emergencies get handled—all while reflecting your practice’s unique personality. Our dental office answering service alleviates the administrative work so you can keep growing your practice and promote healthier teeth.
Discover how busy dentists are reclaiming their time with our professional answering service.
Your patients' needs don't stick to a 9-to-5 schedule. Toothaches, questions about procedures, or the need to reschedule can happen at any time. With our dental phone answering service, your practice is always open. Patients can call whenever it's convenient for them, and they'll be greeted by a friendly, helpful AI receptionist ready to assist.
Let's be honest—nobody likes leaving a voicemail. It feels impersonal, and there's always that lingering doubt about whether someone will actually listen to it. By offering real-time responses, you eliminate that uncertainty. Patients can get immediate answers or schedule appointments without the frustration of waiting for a callback
Every potential patient counts. A missed call could mean a patient chooses another practice. Our AI answering service ensures that every call is answered promptly, and every potential lead is engaged. Whether they're inquiring about services, pricing, or availability, our AI is equipped to provide the information they need to choose your practice.
Hiring additional staff or an after-hours answering service can be expensive. Our AI-powered solution offers a cost-effective alternative. You get the benefits of a full-time receptionist without the overhead costs, saving you money while improving your patient service.
Receptionist turnover can disrupt your office workflow and impact patient experience. Training new staff takes time and resources. By integrating our AI phone assistant, you reduce dependence on staff for answering calls, allowing your team to focus on in-person patient interactions and other important tasks.
At Upfirst, we are your 24/7 support team – dedicated to your practice. Every client that calls in will get the same care and attention that you would give to their dental health. Plus, as an AI virtual receptionist, you are always in control.
Your dental practice has its own unique approach and personality. We’ll help you customize the AI’s dialogue to match your style—whether that’s formal and professional or friendly and casual. You can also update scripts anytime to reflect new services or promotions.
No more phone tag or back-and-forth emails. Our AI can schedule, reschedule, or cancel in real-time, directly integrating with your calendar or CRM software. This means fewer no-shows and a more organized schedule for your office.
Dental emergencies can’t wait. Our AI is programmed to recognize urgent situations and can either connect the caller to an on-call dentist or provide specific instructions you’ve set. This ensures that critical cases receive immediate attention.
Communication is key in healthcare. Our AI supports multiple languages, including Spanish, to cater to a diverse patient base. Break down barriers with bilingual answering, so you expand your reach and make all patients feel welcome.
Whether it’s a holiday, weekend, or the middle of the night, your AI receptionist is on the job and always ready to answer. Patients appreciate the ability to reach out at their convenience, boosting their satisfaction and loyalty.
Stay informed about every interaction. After each call, you’ll receive a detailed summary outlining the caller’s concerns, any appointments made, and follow-up actions required. This keeps you always in the loop.
Quick, easy setup
Connect your phone, tell your virtual receptionist how you'd like calls handled, and get back to work in under 15 minutes - no complex setup required.
Create your Upfirst account in minutes. Simply connect your current dental office phone number or get a new number for your AI virtual receptionist.
Easily set up your AI assistant to answer common questions about your dental practice in a friendly, conversational tone. When patients ask, “Are you accepting new patients?” or “What are your office hours?”, your assistant provides clear answers. Test it out, then refine and update responses to answer how you want it to.
Once you’re all set up, simply activate your dental office answering service. Your AI assistant will start handling calls, so you and your team can focus on providing exceptional care to your patients.
benefits
See how Upfirst can help you serve more customers and increase revenue
When patients call for a check-up or dental concern, our AI seamlessly handles the entire scheduling process. It offers available time slots, books appointments, and sends confirmation messages—all automatically. This streamlines your scheduling workflow while ensuring every patient gets prompt attention.
Dental concerns don't wait for office hours. Our AI provides 24/7 patient support, handling urgent questions and concerns whenever they arise. It can offer immediate guidance based on your protocols and escalate true emergencies to on-call staff when necessary.
Let our AI receptionist handle routine inquiries about office hours, services, and insurance coverage. This frees your front desk team to focus on in-person patient care and critical tasks. The system manages common questions while maintaining a personal touch.
Don't see your question answered here. Our support team is here to help. Get in touch today.
Can the AI handle complex patient questions?
Yes, Upfirst can handle complex patient questions according to the information and protocols you provide it. It can handle common inquiries and tasks like appointment scheduling, and also recognize when a question requires human expertise and will forward the call or take a message for follow-up.
What if I need to make changes to the AI's script?
You have full control over the AI’s scripts and can make updates anytime through our user-friendly dashboard. Our support team is also available to assist with any changes you need.
Is there a long-term contract?
We offer flexible plans with no long-term commitments. You can adjust your plan or cancel at any time.
How does the AI manage emergency calls?
The AI is programmed to recognize your keywords and phrases that indicate an emergency. In such cases, it will follow your predefined emergency protocols, which may include connecting the caller to the on-call dentist or providing urgent instructions.
Stop losing business to voicemail. Start catching every job opportunity. Try Upfirst for free for 14 days.
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