Make sure every customer gets the help they need. Our friendly receptionists answers your calls 24/7 so you can focus on running your laundromat.
How it works
Sign up, tell us about your laundry business, and let Upfirst professionally handle every call.
Let us know about your laundromat or laundry delivery service, your hours, and any special instructions for handling calls—like booking pick-ups or answering FAQs. We’ll make sure every caller gets the right information.
From customers asking about wash-and-fold services to delivery updates or machine availability, a real person answers the phone every time. No more missed calls or lost business, even after hours.
After each call, you’ll get a clear summary sent straight to your email or phone. Know exactly who called, what they needed, and how we helped—so you can follow up and keep your customers happy.
The affordably powerful laundry service answering service
Running a laundromat or laundry service means managing machines, customers, and a constant stream of requests. Every missed call could mean a broken machine—or a disappointed regular.
Here’s why laundry business owners trust our answering service to help their business shine:
See how our call handling service helps small businesses every day.
With our laundry services answering service, every customer gets a quick response, no matter how busy you are. Stop missing calls to overflowing machines or noisy spin cycles—our team makes sure every inquiry is handled the way you want it, giving your business a polished, reliable image.
Traditional receptionists can be expensive, especially for small laundromat companies. Our answering service for laundry services delivers professional call handling at a fraction of what you'd pay a normal answering service, so you can keep your business running smoothly and invest your savings where they matter most.
Running a laundromat means tackling maintenance, helping walk-in customers, and managing machines. Let our answering service for laundry services handle routine calls, so you can focus on keeping your business spotless and your customers happy.
Every laundromat is unique. Easily customize how calls are answered—whether you need basic message taking, appointment setting answering service for wash-and-fold, or detailed customer intake. Our answering service for laundry services adapts to your workflow and preferences.
Getting started is easy. Just tell us about your laundry business and add instructions on how you want your calls handled, and our answering service for laundry services will be up and running fast. Plus, our friendly support team is always ready to help if you have questions.
Get affordable, professional call handling tailored for busy laundromats and other laundry service businesses.
Answer every call, day or night—our after hours answering service takes your calls 24/7.
Get detailed recaps, recordings, and transcripts so you’re always in the loop on customer needs.
Serve your community with friendly receptionists who speak English, Spanish, and 90+ other languages using our bilingual answering service.
Stop robocalls and telemarketers from interrupting your workflow and customer service.
Screen for machine issues, payment problems, or urgent cleaning requests so you can prioritize fast.
Help customers schedule wash & fold drop-offs, pickups, or machine reservations with ease.
Tailor every call to handle different inquiries, from coin-op to full-service wash.
Sync caller info with your laundry management or POS system to keep your records up to date.
Virtual receptionist for laundry services
No tech skills needed. Set up a virtual receptionist for your laundry service in just a few minutes.
Sign up for your free Upfirst trial and fill in your laundry business information. Choose how you want your AI receptionist to greet callers and pick one of our human-like voices.
Upload details about your laundry services—wash & fold, dry cleaning, pricing, turnaround times, and FAQs. Add special instructions for scenarios like lost items, express services, pickup and delivery, or maintenance requests.
Make a few test calls to hear how the AI voice agent handles various questions and requests. Adjust your Knowledge Base until you’re confident the receptionist sounds just right for your customers and responds the way you prefer.
Ready to go? Start forwarding all your calls or just the ones you miss. Your AI answering service will start taking calls, answering questions, and booking orders 24/7—so you never miss a customer and your laundry business can grow hassle-free.
Whether you need to maintenance requests to Hubspot or send updates to Google Calendar, our Zapier integrations make data flow seamless.
Have a question about our laundry answering service that isn’t answered here? Get in touch with our team.
How can an answering service help my laundromat?
An answering service ensures you never miss a customer call—whether they’re asking about wash & fold, pickup and delivery, or machine issues. Our trained receptionists handle routine questions, schedule appointments, and provide information, giving you more time to manage your business and serve in-store customers.
How much does an answering service for laundry services cost?
We offer straightforward, transparent pricing with no hidden fees, and designed to be affordable for small businesses. Upfirst's pricing plans start at $24.95/mo for 30 calls, with tiered pricing plans that go all the way up to $159.95/mo for 300 calls. With each plan, you can expect the whole suite of features—24/7 answering, message taking, multilingual support, lead capture, appointment scheduling, spam call blocking, sending texts, and more.
What happens if a customer calls after hours or during holidays?
We offer 24/7 coverage, so your customers always reach a friendly voice—even outside your regular business hours or on holidays. For emergencies, we follow your protocols so we can escalate calls directly to your on-call staff or send urgent messages via text or email.
How quickly can I get started?
Set up is simple and fast. Once you sign up, you’ll provide us with your business information and call handling preferences. Most laundromats are up and running in less than a day, and our support team is always available to help with onboarding and ongoing adjustments.
Never miss a customer call again. Let our virtual receptionists handle your laundry service inquiries while you focus on running your business. Start your 14-day free trial now—no credit card required!
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