Make sure every customer gets the help they need, day or night. Capture more repair jobs and grow your glass business.
How it works
Sign up, tell us about your glass repair company, and let Upfirst professionally handle every call.
Add details about your business and any special instructions for handling calls—like how to handle emergency repairs or schedule estimates. We’ll make sure every call is managed your way.
From windshield chip repairs to storefront glass emergencies, your customers will always speak to a friendly, knowledgeable voice—never an answering machine—no matter the time of day.
After each call, you’ll get a clear summary and call recording sent right to your phone or email. You’ll always know who called, what they needed, and how we helped, so you’re always informed and in control.
Answering service for glass repair shops
When customers need glass repairs, they expect quick answers and fast service—missed calls can mean lost jobs and unhappy clients. With Upfirst’s glass repair answering service, you’ll never miss out on new business or urgent requests.
Discover how our call handling service helps small businesses every day.
Your glass repair shop is busy—whether you're on-site, handling installations, or assisting walk-in customers. Our glass repair answering service ensures every call is answered on the first ring, so you never lose business to missed calls or voicemails.
Hiring a full-time receptionist is expensive, and traditional answering services aren't built for small businesses. Upfirst offers an answering service for glass repair at a price that makes sense for your shop, helping you grow without breaking the bank.
Let our remote phone answering service for glass shops handle routine inquiries and appointment scheduling service, so you and your team can focus on providing top-notch repairs and customer service without constant distractions.
Every glass repair business is different. With Upfirst, you can tailor our service to your needs—from taking messages and qualifying leads to scheduling repair appointments. We fit right into your workflow.
Getting started is quick and easy—just sign up, tell us about your shop, and add instructions for your caller intake. Our friendly support team is always here to help you make the most of your glass repair answering service.
Get affordable, professional call handling designed for busy glass repair professionals.
Never miss a call from customers needing urgent glass repairs, day or night. Your business stays open even when you’re not.
Receive detailed recaps and transcripts after every call. Know exactly what service your customer needs before you call them back.
Collect important details like window type, damage severity, and location. Quickly prioritize jobs and send the right tech for the job.
Let us book repair or replacement visits directly in your calendar. Reduce phone tag and fill your schedule faster.
Serve your community in English, Spanish, and 90+ languages with a bilingual answering service.
Route urgent calls to the right technician or on-call team instantly. Respond faster and keep emergency jobs on track.
Screen out robocalls and time-wasters. Stay focused on real customers who need repairs.
Send customized texts while on the call with links for booking, pricing info, and more.
Adjust greetings, scripts, and workflows to match how you want calls answered.
Push caller info into your system, like Housecall Pro or Jobber, with powerful Zapier integrations.
Virtual receptionist for glass repair shops
No complicated setup or long training needed. Get your glass repair shop answering service up and running in minutes.
Create your Upfirst account (it's free to try) and share some basic information about your glass repair shop—like your services, business hours, and location. Choose how you want your AI receptionist to greet your callers.
Upload more details about your shop, such as types of repairs you handle (auto glass, residential windows, storefront glass), pricing info, and answers to frequently asked questions. In the Knowledge Base, add specific instructions for how to handle common inquiries like emergency repairs or insurance claims.
Test your virtual receptionist by making a few practice calls. Simulate different customer questions or scenarios to see how the AI responds. Keep updating the Knowledge Base until everything sounds just right for your shop.
When you’re satisfied, it’s time to go live! Just forward all your calls or only the ones you miss. Upfirst's AI answering service will start handling inquiries, capturing leads, and booking appointments—so you never miss a chance to grow your glass repair business.
Whether you need to lead info to Jobber or send appointment updates to Google Calendar, our Zapier and Google Calendar integrations make data flow seamless.
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Have a question about our answering service that isn’t answered here? Get in touch with our team.
How does a glass repair answering service help my business?
Our glass repair answering service ensures you never miss a call, whether it's a new lead, an emergency, or a repeat customer. We handle calls 24/7, capture all the details, and can help with appointment booking. This means more jobs, faster response times, and happier customers—without the cost of hiring an in-house receptionist.
How does pricing work for your answering service?
We offer flexible pricing models to fit your call volume needs. We have Starter, Premium, and Pro plans. Our Starter plan begins at an affordable rate of $24.95/mo for 30 calls while our Pro plan is $159.95/mo for 300 calls. You can see more information about our pricing here.
There are no hidden fees, and each plan comes with all the features we have to offer. Starting at $24.95/mo, you get access to 24/7 answering, multilingual support, appointment scheduling, AI receptionist customization, Zapier and Google Calendar integrations, spam blocking, and more.
What happens if call volume suddenly spikes—like after a storm or accident?
Our AI receptionist can handle multiple calls at once. So if you have one call come in or ten at the same time, every caller will always hear a friendly voice instead of a voicemail machine. It's the perfect solution for an overflow reception service.
Do your receptionists understand glass repair industry terms and emergencies?
Yes! Our AI receptionist can instantly learn your industry terms and emergencies. It's dependent on what you add in the AI's Knowledge Base. Whatever you want your receptionist to know and be able to relay to callers, just add in the Knowledge and your receptionist will always be able to accurately speak with your industry terms. The same goes for emergencies. In the Knowledge base, add instructions on how you'd like it to respond to emergencies.
Never miss a customer call again. Let our friendly virtual receptionists handle your calls so you can focus on quality glass repairs. Get started today with a free 14-day trial!
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