24/7 mortgage broker answering service

Keep your mortgage company growing with an answering service for mortgage brokers

Don’t let a call slip past you. We’ll answer 24/7, set appointments, qualify leads, and more.

Try for free
A mortgage broker’s answering service responds to a first-time homebuyer, asking for their name and property price range.

How it works

Our answering service for mortgage brokers takes minutes to set up

Sign up, tell us about your mortgage company, and let Upfirst handle calls for you.

An answering service for mortgage brokers adds business details to streamline customer interactions.

Add your business details

Tell us about your mortgage company and let us know how you’d like your calls handled, what info to collect from callers, and any special instructions. We follow it every time.

A call log interface displays ended calls, showcasing how an answering service for mortgage brokers manages inbound calls.

We pick up on the first ring

Our service picks up on the first ring, no matter the call volume. Your customers will always reach a helpful voice instead of frustrating voicemail.

A mortgage broker's answering service provides a call transcription and summary for a caller inquiring about refinancing.

You get updates and save time

Stay up-to-date when each call summary lands in your inbox immediately, showing who called and why. Plus, call recordings and transcripts are always available.

The affordable answering service for mortgage brokerages

Keep bringing in leads while our mortgage brokers answering service takes calls

As a mortgage broker, you spend all day doing what you can to generate leads. With so much to do, it’s easy to accidentally let a call go unnoticed or disrupt what you’re doing. 

It’d be nice to have a dedicated receptionist to answer your calls, but the price of one might be out of the question. Even traditional answering services these days can ask for a lot for a small number of calls.

That’s why we built Upfirst—because we believe small businesses should be able to afford a virtual receptionist without draining your pockets. We’ll answer calls 24/7, screen for leads, answer common questions, set appointments, transfer only the most qualified callers to you, and much more.

Let us handle the phone calls for you so you can keep doing what you do best.

Benefits of a mortgage broker answering service

Why mortgage brokers love our answering service

See how our answering service can make a difference with your mortgage business.

Never miss a call from prospective clients

Ever miss a call while you’re busy dialing for new leads? You’re not alone. Rather than miss another call (and potential lead), our mortgage broker answering service picks it up for you. Your callers will always have someone to speak with, rather than losing them to a voicemail.

    A mortgage broker's answering service helps a caller interested in refinancing, requesting their name and outstanding loan balance.

    Save time by automating tasks like appointment setting

    Spend your time where you’re most productive and let us handle more of the administrative load. We’ll help qualify leads as they call in, set appointments, and route calls to you or a team member when it’s appropriate. Automate your call handling to free up your team’s time for high-value tasks.

      An answering service for mortgage brokers sends a mortgage application link to a caller via text message.

      Customize to fit your needs

      Customize our service to best fit your workflow. Only need us to greet a caller then transfer them to someone? You got it. Do you need a virtual receptionist to do it all, like sending mortgage application links, scheduling appointments, and more? Just say the word. Give us your guidelines and our answering service will follow them to a tee.

        A mortgage broker's answering service assists a caller requesting a fast mortgage approval, confirming their willingness to help.

        Save big on costs

        Finding that a full-time receptionist, or even other answering services are too expensive? We get it. That’s why we’ve built our service to actually be affordable for small businesses. Reduce the overhead while keeping quality service for your callers.

          A mortgage broker's answering service responds to a caller asking about their application status, requesting their name and reference number.
          TOp features for mortgage agents

          Get all the top features with our answering service for mortgage brokers

          We make powerful answering features affordable for small businesses so you can run it with less stress and more time.

          quick, easy setup

          How to get started with our mortgage brokers answering service

          No time for a long, complicated setup? No problem. You can get your own dedicated virtual receptionist in just a couple of minutes.

          1

          Set up

          First things first: sign up for an account—it’s free to try. You can use your existing business phone number or choose a new local or toll-free 800 number.

          2

          Customize

          Set up your personalized greeting and choose your AI’s voice. Fill in the AI knowledge base with your business specifics and protocols. Run a few test calls to ensure everything is working perfectly. The more information you give our receptionist, the more it will be equipped to handle any question your callers may have.

          3

          Go live

          Once you’re confident with your setup, click “Activate” and let your AI voice agent take over. All of your calls will be picked up on the first ring, leaving you free to focus on what matters most—gaining leads, closing deals, and growing your business.

          Uses cases for mortgage companies

          Use cases for mortgage brokers and loan originators

          See some of the ways mortgage brokerages use our answering service:

          Screen for leads

          Automatically filter out spam and non-serious inquiries, ensuring your agents only handle high-quality leads.

          Transfer to an agent

          When a client needs to get in touch with their agent, our system transfers it to the appropriate team member.

          Send an application

          Instantly send mortgage application links or documentation during a call, speeding up the client’s journey from inquiry to application.

          Mortgage broker answering service FAQs

          Have a question about our mortgage broker answering service that you don't see here? Get in touch with our team.

          How does this answering service benefit my mortgage company?

          With our service handling the calls, you’ll never miss another one. We’ll pick up each one on the first ring, and with more calls being answered, you give yourself more opportunities to capture more leads. It’s also built to be affordable for small businesses, so you can worry less about overspending on answering services while giving a voice your callers can always speak with.

          How much will my business save compared to hiring in-house receptionists?

          By automating your call management, you reduce labor costs significantly. The average salary of an in-house receptionist is about $37,000 per year, which doesn’t include things like overhead and benefits. Even other answering services are known to charge $200-300 for about 30 calls a month. 

          Our service starts at $24.95 a month, works around-the-clock, never needs breaks, and is perfectly scalable as your business grows.

          Can your service integrate with my software tools?

          Absolutely. Our answering service is built to integrate with popular software tools that you may already be using via Zapier.

          Why is this better than a voicemail?

          A voicemail is a one-way communication tool that often leaves clients feeling ignored. Our system engages callers immediately, qualifies their needs, and even schedules appointments. This proactive approach ensures that your prospects receive the attention they deserve from the very first ring.

          Try our answering service for mortgage brokers today for free

          Stop letting missed calls and outdated voicemail systems hold your business back. Sign up for our answering service and start capturing more leads for your mortgage business. Try today for free!

          Try for free