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Highlight your  phone lines with an answering service for beauty salons

Don’t let a busy phone line take you away from your clients. Answer every call with an AI-powered answering service for beauty salons.

Introduction

A salon answering service that answers every call

During peak hours at your salon, when your stylists are preoccupied attending to their client, the last thing you need is the constant ring of the phone pulling them away from their work. Your client feels disrespected, and the potential customer on the phone feels ignored while waiting for an answer. But every missed call could be a missed opportunity—a new client you didn’t get to book or an existing client who feels neglected.

What if there was a way to ensure you never miss another call without adding more to your plate? That’s where our answering service for beauty salons comes in. It’s like having a dedicated virtual receptionist who never takes a day off, allowing you to focus on providing the best service you can to your clients and earning repeat business.

Benefits of beauty salon answering service

What can a virtual salon receptionist do for you?

Effortless appointment booking

Remember that time when you were in the middle of a color treatment, and the phone wouldn't stop ringing? By the time you got to it, the caller had moved on. With our salon virtual receptionist, you’ll never have to worry about a phone going unanswered. Our AI-powered system integrates with your booking software, handling appointment bookings in real-time, so your schedule fills up even when you're busy making clients look and feel fabulous.

Instant answers to FAQs

Clients often have questions: "Do you offer vegan-friendly products?" "What's your cancellation policy?" Instead of repeating the same answers, let our answering service handle these inquiries. It provides immediate, accurate information, ensuring your clients feel informed and valued, and you can keep your attention on the client at hand.

Less work disruption = happier clients

With a salon answering service, you’ll reduce disruptions and give your full attention to clients sitting in the chairs – all while answering every call that comes in swiftly. You’ll improve your work quality and create a better experience for your sitting clients. Happy clients are repeat clients.

Customized to your salon

No two salons are the same. Whether you specialize in bridal updos or balayage, your salon has its own personality and brand voice. Our service offers customizable scripts, so the virtual receptionist interacts with clients just as you would. It's like cloning your best receptionist and having them available 24/7.

Affordability

Hiring a full-time receptionist can be costly—not to mention the overheads like training, benefits, and workspace. Our salon answering service provides the same level of professionalism at a fraction of the cost. It's an investment that pays for itself by capturing clients you might otherwise miss.

Capture more opportunities

In the beauty industry, timing is everything. A client might call to book a last-minute appointment or inquire about a new service. If no one answers, they might move on to the next salon. With our 24/7 phone support, you're always open for business, ready to capture every opportunity that comes your way.

quick, easy setup

How our answering service for beauty salons works

Set up 
Testing
Go live

Easily connect your existing beauty salon phone number or get a fresh number dedicated to your AI virtual receptionist.

Share essential information about your services, hours, and common client requests. Create scripts for different scenarios—like booking appointments, handling cancellations, or answering FAQs about your treatments. We recommend a few practice calls to refine the responses. Use these learnings to update your AI’s knowledge base and tweak scripts as needed.

With just one click, your AI receptionist is ready to handle calls, book appointments, and assist clients 24/7. Monitor call summaries, transcripts, and recordings to see how it’s performing and ensure every client interaction is handled how you want it.

Features

Why use our salon virtual receptionist?

Customers don’t like waiting, whether they’re on the phone or sitting in your salon chair. At Upfirst, we’re your virtual receptionist who answers every call 24/7, so you can focus on the customer in the chair – and never worry about someone being sent to voicemail.

Appointment booking

Our system syncs with your calendar in real-time, preventing double bookings and keeping your schedule organized. Clients can book appointments at their convenience, and you’ll receive instant notifications.

Bilingual support

In today’s multicultural society, offering services in multiple languages can set you apart. Our answering service provides multilingual support, including English and Spanish, making your salon more accessible to a broader clientele.

24/7 availability

Life doesn’t stop after business hours, and neither do potential clients. Whether it’s an early bird booking an appointment before work or a night owl inquiring about services after hours, our virtual salon receptionist is always available.

Customizable scripts

Your salon has its own vibe, and we get that. Customize how the virtual receptionist interacts with clients so it feels like a natural extension of your brand. Want to promote a new service or special offer? We can include that in the conversations.

CRM integration

Stay on top of client relationships by integrating our system with your CRM. All client interactions and appointments are recorded and easily accessible. This means you can track client preferences, past appointments, and even send out personalized promotions.

Call forwarding

When emergencies happen or a client needs to speak with someone right away, our salon receptionist has got you covered. Our call forwarding feature instantly transfers urgent calls to you or a team member, making sure critical situations are taken care of without delay.

Who our answering service is for

Beauty salons that we help

  • Hair salons

    Whether you specialize in cuts, colors, or styles, we help you manage your appointments and keep your business busy.

  • Nail salons

    Focus on intricate nail art without interruptions. We’ll handle the calls so you can keep creating masterpieces.

  • Barbershops

    Keep the buzz going without the buzz of the phone. Our service ensures your clients can book appointments and get their questions answered.

  • Day spas

    Let us handle the calls while you provide relaxation and rejuvenation to your clients.

  • Med spas

    Focus on your clients’ well-being; we’ll manage the rest. Our service is adept at handling inquiries about specialized treatments and services.

  • Tanning salons

    Let clients soak up the sun while we handle the calls. Our service keeps your appointment book full without adding to your workload.

Join the waitlist

Don't keep your clients waiting. Our answering service for beauty salons can help answer every call.

FAQs about answering services for salons and spas

Don't see your question answered here. Our support team is here to help. Get in touch today.
  • Can I update my availability and services easily?

    Yes! You can update your schedule, services, and any other information through our user-friendly dashboard, and the changes take effect immediately. This flexibility ensures that your virtual receptionist is always up-to-date with your latest offerings.

  • What if a client has a question the AI can't answer?

    If the AI encounters a question outside of its scope, it can forward the call or message to you for further assistance, ensuring clients always get the help they need. You can also expand the AI’s knowledge base over time.

  • How does an AI-powered virtual receptionist work?

    An AI-powered virtual receptionist answers calls for your business by using the information you provide about your services, location, hours, and more. During setup, you input key details, and the AI is trained to understand your business specifics. When a call comes in, it responds to customer questions accurately, like a knowledgeable human receptionist. You can customize it to your brand’s voice, choose the voice and tone of the AI, and it will answer just about any question that you want it to.

  • When would a hair salon need a virtual receptionist?

    Hair salons often face constant distractions from phone calls, pulling you away from client services. If you want to reduce distractions in your salon, an AI-powered virtual receptionist may be right for you.

    If you can’t afford the administrative support needed or if growing business demands are overwhelming, a virtual receptionist can also be a game-changer.