Prompt phone system
Make your first impression count with our phone prompt system. Conversate with callers, quickly route them, reduce call wait times, and more.
Try for free
How it works
Sign up, tell us about your business, and let Upfirst take your calls.
Tell us about your business, customize your phone menu prompts, and any special instructions. We follow them every time.
No matter the call volume, we’ll pick up on the first ring. No frustrating voicemails, no long holds.
Get call summaries in your inbox via SMS or email. Save time as we screen calls, route callers, and help answer questions about your business.
The affordable phone prompt system
You’re here because you’re likely looking for a professional-sounding auto attendant or IVR system to direct callers to the right party extension, right? What about one that can also hold a conversation with your callers, listen to their needs, and give them instant answers or quickly route them where they need to go?
That’s Upfirst, where instead of making callers listen to another robotic menu, you can achieve the same ends while engaging with them immediately using conversational AI. We’ll provide answers, route them to the right person, and even handle other work like appointment scheduling and message taking.
Less waiting and no dialing needed. Just faster service, happier customers, and time and money saved.
See how our answering service makes a difference with small businesses.
Instead of making callers dial one for support, engage them immediately with a phone menu that can actually hold a conversation. You can give them quick answers to their questions without needing to connect to a representative, and easily route the ones that need special attention. No need for more robotic menu options.
Handling every call manually can quickly become inefficient. Our phone prompt system provides instant help, listens to your callers’ needs, and either resolves them right away or navigates them to the appropriate staff. Spend less time tied to your phone and more time doing what you do best.
You can customize menu prompts and scripts any way that fits your business best. Do you only need something to greet callers and then route them to the right person? Just say the word. Do you want us to pick up other tasks like appointment scheduling, general customer support, or lead capture? No problem. Whatever it is, we got you covered.
Dialing through traditional phone menus has never been a pleasant experience—yet it’s been necessary for businesses. Let your customers speak their needs instead of having to listen and dial, and our phone prompt system can answer their questions immediately or route them to the proper person. It’s kind of like having a virtual receptionist, only it’s actually affordable for small businesses.
Hiring a full-time receptionist can put a strain on your budget, and small businesses already have enough expenses on their plate. That’s why we’ve made our phone prompt system to be affordable for business owners, because we believe you should be able to afford great answering services without overspending. Enjoy significant cost savings while delivering exceptional customer service every time.
We make powerful call answering features affordable for small businesses, so you can run it with less stress and more time.
Never miss a call or send a caller to voicemail. Keep your business open to your callers, even after-hours.
Customize greetings and call flows exactly how you want. Give your callers quick answers and route them accordingly.
Let your calls set appointments over the phone. Keep your calendar full without interrupting your work day.
Capture detailed messages and relay them to your team. Get prompt notifications on each update.
Qualify leads with smart prompts. Prioritize the most important callers and follow up with ease.
Filter out unwanted spam and robocalls instantly. Focus only on the real callers.
Easily transfer calls to the right person. Set up transfer rules and connect callers when it’s needed.
Reach customers in multiple languages. Engage a diverse audience in English, Spanish, and more.
quick, easy setup
Have no time for a long setup process? We get you. That’s why you can set up a phone prompt menu system in just a few minutes.
Create your account—it’s free to try. Set up your greeting when someone calls, and choose your AI’s voice from a variety of natural-sounding options. You can use your existing business phone number or opt for a new local or toll-free 800 number later on.
Now, for the fun part. Fill your AI knowledge base with your business details, including your services, FAQs, and any other relevant information. Describe how you’d like your calls to flow—it’s all within your control. The more info you give the AI, the better equipped it will be to respond to any inquiry. Test a few calls to ensure everything sounds just right and keep tweaking it until it fits your needs.
Once you’re happy with your setup, it’s go time! Forward calls to your Upfirst number or use it directly for your business operations. Your receptionist will now handle calls, directing callers and letting you focus on what matters most.
Industries we serve
Our answering service isn’t just for one type of business. No matter what industry you are in, if you have call answering needs, we got you covered.
Impress your real estate clients with professional call handling the moment they dial your number. Quickly gather what they are looking for and connect them to an agent fast.
Never miss a job inquiry again. Ensure every potential client gets the information they need, right when they call. Whether you’re in HVAC, plumbing, or landscaping, our conversational phone prompt system makes sure you get the booking.
Whether you run a law firm, a non-profit, a paper company, or any other small enterprise that has automated call answering needs, our system can be customized to fit your specific needs.
Have a question about Upfirst's phone prompt system that isn't answered here? Get in touch with our team.
How is this better than a traditional phone prompt system?
Our system uses advanced AI to provide human-like responses that feel natural and engaging. Unlike traditional systems that rely on pre-recorded messages, dialing, and robotic voices, our solution interacts with your callers with conversation, listens to their needs, and either helps them right away or transfers them to someone in your department.
It’s like having a receptionist that greets your callers, except it’s actually affordable for small businesses.
How much will I save compared to hiring a full-time receptionist?
By automating routine call handling, you significantly reduce labor costs without compromising on quality. The average salary of a full-time receptionist is typically $37,000 per year. Our system starts at $24.95 per month, working around the clock and never needing breaks.
Why is this better than a voicemail?
Voicemail systems can be impersonal and often result in delayed responses. Our prompt phone system provides immediate, engaging interaction, ensuring that your callers feel valued and heard from the moment they connect. This engagement can make all the difference in converting a casual inquiry into a loyal customer.
Does your phone prompt system integrate with my software tools?
Absolutely! Our system is built to integrate with your existing CRM, scheduling, and customer support tools via Zapier.
Upgrade your phone system and interact with your customers from the very first ring. Give instant answers and quickly route calls where they need to go. Try it for free today!
Try for free
