AI phone support

Run your business while our 24/7 AI phone support takes your calls

Never let a caller hold or go to voicemail. Give them customer support, answer questions, book appointments, capture leads, and much more.

Try for free
A man on the phone asks about deep cleaning, and AI support phone responds with a follow-up question about the service date and details.

How it works

Our AI phone support only takes minutes to get started

Sign up, tell us about your business, and let Upfirst take your calls.

A business description is entered into the system to inform AI phone support responses.

Add your business details

Let us know about your business, how you’d like your calls handled, and any special instructions. We follow them every time.

A call log interface displays recent ended calls handled by AI support phone with timestamps.

We answer on the first ring

Say goodbye to frustrating voicemails. We’ll pick up on the first ring, so your customers will always reach a helpful voice.

A call summary and transcription interface shows how AI phone support captures and logs caller details.

You get the updates and save time

Get call summaries via email, SMS, and your Upfirst dashboard so you always know what’s going on. Run your business while we take your calls.

The affordable AI phone support for small business

Finally, affordable call handling with AI phone support

Running a business isn’t easy. Every day, no matter if you operate a busy law firm or chiropractic office, it seems like there are a hundred things to do, and that includes somehow making time to answer phones (if you’re not already spending a ton on an answering service).

Yet some calls might get by you, and you’re kicking yourself because it could’ve been a chance to lock in a new client or connect with a current one. 

That’s why we built Upfirst—because we want call answering to be affordable for small businesses, so anyone could give quality phone support to their customers.

Not only will our AI provide human-like support, but it’ll set appointments, screen for leads, route calls, take messages, answer common questions, and so much more at the fraction of the price of traditional answering and virtual receptionist services.

So get ahead of the competition by answering every call that comes your way, reduce costs, and give your callers a voice they can always reach out to.

Benefits of conversational AI phone support

Why businesses love our AI phone support answering their calls

See how our AI phone support can make a difference in your business.

Stay ready to answer calls, always

Having trouble getting ahead of phone calls? Never again. Our AI never takes a break, so you never have to worry about missed calls. It’s available 24/7, making sure your customers are always greeted with a friendly voice. Stay connected no matter the time of day.

    A woman holding a tablet responds to a reservation request with AI phone support asking for a dining time.

    Get quality phone support that anyone can afford

    We know small businesses often face the challenge of costly phone support, and that’s why we’re here. Our AI phone support system delivers quality service at a fraction of the price of a full-time receptionist or traditional answering service, so anyone can afford to serve their callers.

      A lawyer listens while AI support phone asks for the caller’s name to connect them regarding a case.

      Impress your callers with human-like answering

      No one likes being sent to voicemail or navigating through complex IVR menus. Instead, engage with your callers immediately when we pick up on the first ring. This means your callers get a warm experience from the very first hello. Think of it as having a friendly team member on the other end, ready to assist every time.

        Settings menu shows voice and tone customization options for an AI phone support agent.

        Save time by automating administrative tasks

        Even questions like, “What are your store hours?” can eat into productive time. Let our AI support phone take care of repetitive tasks so you can focus on what truly matters. It handles everything from taking messages to scheduling appointments to answering general questions without any hassle. Free up your time with this automation and grow your business.

          A pedicure request call is in progress, and AI phone support sends a scheduling link via text message.

          Customize call flows to suit your business needs

          Every business has different call handling flows and needs. You have complete control to design call flows that align perfectly with your operations. Customize it to handle caller inquiries the way you want and forward them when you need to.

            A solar technician receives a call with installation questions, and AI phone support asks what the caller needs help with.

            Get set up in minutes

            Look, we know business owners are already busy. That’s why we built our AI phone support for easy setup. No coding knowledge, no complex workflow builders. Just a simple interface that lets you put in your business details and call handling directions.

              A woman at a desk receives a call about portfolio questions, and the AI support phone replies with a helpful prompt.
              AI support phone features

              Get all the top features of AI phone support

              We make powerful call answering affordable for small businesses, so anybody can run their business with less stress and more time.

              quick, easy setup

              How to get started with our AI phone support system

              We know business owners don’t have the extra time for long setups. That’s why you can get started with our AI phone support in a few minutes.

              1

              Sign up

              First things first: create your account—it’s free to try. Then, you personalize your AI by adding details about your business and customizing your greeting. You can choose to use your existing business number or get a new local or toll-free 800 number later on.

              2

              Testing

              Load up the AI’s Knowledge Base about anything you want your AI to answer, including things like office hours, general FAQs, service information, and more. Give your exact call handling directions and it will follow them. Run a few test calls to see how the AI responds and make adjustments until you’re satisfied.

              3

              Go live

              It’s go time! Launch your virtual receptionist and start taking calls. You can forward calls from your existing number or use your new number directly for your business. Watch as your AI handles your phone support with every call, saving you time and money every day.

              How businesses use our service

              Use cases for AI support phone

              Discover how businesses from all industries are managing their calls with AI phone support.

              Handle overflow calls easily

              Getting overwhelmed and missing calls from high volume? When your team is busy or the call volume spikes, our AI voice agent steps in to manage the overflow, picking up on the first ring no matter what. Suitable for insurance agencies, IT, and so many more industries.

              Offer initial customer support

              Provide instant, courteous support for common inquiries. Reduce the burden on your staff and let them focus on more productive tasks. From e-commerce operations to property management to moving companies, our AI has got you and your callers covered.

              Book appointments and much more

              Every business has different challenges when it comes to phone answering. Whether you’re in pest control or real estate, our AI support phone is entirely customizable to fit your specific business needs. Businesses often look to us to set appointments, take messages, and properly route their calls, so they can put the phone down without worrying about missing a call.

              AI support phone FAQs

              Have a question about Upfirst's AI phone support for business that isn't answered here? Get in touch with our team.

              How does my business benefit from AI phone support?

              Our AI phone support ensures that every call is answered professionally on the first ring, saving you time and reducing the cost of hiring additional staff. It provides a consistent customer experience, whether you’re a small business owner bouncing between multiple roles or a growing team looking to run an efficient operation.

              You’ll also save a ton on phone answering, allowing you to maintain a healthier budget or channel the extra funds into other activities that grow your business.

              How much will I save compared to hiring a full-time receptionist?

              Traditional phone support services can be expensive, especially for small businesses with tight budgets. With our AI support phone, you get premium, round-the-clock service at a fraction of the cost of a full-time receptionist. 

              To put it into perspective, the average salary of a full-time receptionist is $37,000 per year, not including things like benefits and overhead. Our phone support service starts at $24.95 per month, answering calls 24/7 and never needing breaks.

              Why is this better than a voicemail?

              Unlike traditional voicemail that simply records messages, our AI engages with callers right away. It can answer questions, schedule appointments, and even transfer calls to the right person. This not only enhances the customer experience but also reduces the time you spend managing follow-ups and missed opportunities.

              Try our AI phone support today for free

              Get professional call handling at an affordable price! Give your callers support around the clock and grow your business. Try for free today!

              Try for free