Upfirst's 24/7 pool and hot tub answering service
Having trouble keeping up with phone calls? Never again. Capture every cleaning and repair request with our pool and hot tub answering service.
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How it works
Sign up, tell us about your pool or hot tub business, and let Upfirst handle calls for you.
Tell us what kinds of maintenance you offer, your service area, and any specific call handling instructions. We follow them every time.
Whether you’re on-site scrubbing a filter or on your way to the next project, your callers always reach a knowledgeable voice instead of an outdated voicemail.
Each call summary lands in your inbox instantly, showing customer name, address, service needed, and anything else you want to collect. Full recordings and transcripts are always available.
The affordable answering service for pool and hot tub
Just like any service industry, every call for pool and hot tub pros can turn into a booked appointment or urgent repair. Miss one and you risk lost customers—which means less money in your pocket. Beyond avoiding missed calls, here’s why businesses choose an answering service:
See how our pool and hot tub answering service can make a difference in your business.
Every cleaning, installation, or repair request is answered and logged 24/7, whether you’re poolside or off the clock. Each call summary and detail is sent to you and your team instantly.
With each missed call you risk losing out on a new project—and income. Our phone answering service helps capture every opportunity, making it easier to follow up with new prospects.
A ringing phone is unpredictable and distracting when you’re trying to finish the day’s work. Having our receptionist take your calls is not only affordable, but lets you capture what you need from callers without stopping what you’re doing.
Our answering service gives you the ability to customize your receptionist to handle calls the way you want—whether you need your agent to take a detailed message, answer FAQs, or set appointments.
Get powerful call handling service features that are actually affordable and make it easier to run your business.
Never miss a call for a booking, even nights and weekends.
Stay in the loop and get instant notifications via SMS and email with complete call summaries.
Ask whatever question you want and make following up easy—we’re your lead qualification service.
Let your receptionist assist with booking cleanings, chemical checks, and repairs directly into your calendar.
Tailor conversations for new customer inquiries, existing clients, seasonal maintenance packages, or emergency repairs.
Speak with callers in English, Spanish, and more. Our bilingual answering service switches on the fly.
Keep spam callers and sales calls from reaching you. Block and add spam numbers to a block list.
Set up custom call routing and forward calls to the right person based on what the caller says.
Quick, easy setup
Get a dedicated receptionist for your pool and hot tub business in no time at all.
First things first: create your Upfirst account—it’s free to try. Answer a few questions about your pool or hot tub business, choose your AI’s voice, and set up your greeting. You can choose to use your existing business number or use your new one later on.
Add information about your service types, coverage areas, pricing tiers, and any special call handling instructions for new clients, current ones, emergency scenarios, or seasonal promos. Make some test calls to ensure the call flows how you would like it to, and make any tweaks until it’s just right.
Once you’re satisfied with the setup, it’s time to go live! You can forward calls from your existing number, or use your Upfirst number directly. Then, our AI phone answering service starts handling calls and scheduling jobs while you’re free to focus on work and save time.
Use cases
See how pool, hot tub, and other small businesses use our answering service every day.
Schedule appointments directly in your calendar by sending text messages with your calendar link, letting your customers book on the fly.
It’s key for businesses to keep info centralized in their CRMs. Other small businesses use our answering service to collect the info that’s important for them and send it to their CRMs via Zapier.
Small business owners often use our AI phone assistant to gather any information that helps them qualify leads and work faster. Call summaries sent via SMS/email help you follow up and close efficiently.
Have a question about our answering service that isn't answered here? Get in touch with our team.
How will a pool and hot tub answering service help my business?
An answering service instantly levels up your professionalism—every caller hears a friendly, well-trained voice instead of voicemail or a rushed team member. You’ll capture every lead, from the casual curiosity to the ready-to-act buyer, so no opportunity escapes you.
On top of that, it’s super affordable compared to hiring a full-time receptionist. You only pay for an affordable monthly plan, and you avoid payroll headaches like benefits, training, and time off.
Finally, staying on the ball with every inquiry gives you a real competitive edge. While your competitors lose calls to voicemail or slow callbacks, you’re busy engaging prospects, qualifying leads, and locking in appointments—24/7.
How much does your pool and hot tub answering service cost?
Our answering service is designed to be affordable for small business. Rather than hire a receptionist for $37,000 per year, or a traditional answering service for several hundred dollars a month, Upfirst has pricing plans that start at $24.95 per month for 30 calls. If you need more, the next tier starts at $59.95 per month for 90 calls.
What contract terms and cancellation policies do you offer?
Starting with Upfirst is low risk since you can try it for free for 14-days (no credit card required). Upfirst also doesn't have any long-term contracts that you need to lock into, and you can cancel at any time in your online portal.
Is bilingual or multilingual support available?
Need to speak to a diverse clientele? No problem. Upfirst's virtual receptionist service can easily switch between English, Spanish, and more, making it easier than ever before to help more customers in their native language.
Does this integrate with my scheduling software?
Absolutely. We integrate with CRMs, calendars, and dispatch platforms via Zapier, so every booking flows into your existing workflow.
Do you offer after-hours coverage?
Yes—24/7. Whether it’s a late-night leak or weekend maintenance query, every call is answered.
How do I access call recordings and transcripts?
All call details are stored in your Upfirst online portal. You can listen to recordings, read transcripts, and set notifications via SMS/email to receive them in your inbox.
Try our pool and hot tub answering service for free. Keep your customers happy and your schedule full—start your free trial now.
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