Answering service for florists
Never miss a single order or opportunity. Get a customizable floral virtual receptionist and capture every bouquet request 24/7.
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How it works
Sign up, tell us about your shop, and let Upfirst handle every call so you can focus on blooms.
Tell us what kinds of orders you take (weddings, sympathy, everyday), which delivery zones you serve, and any special handling or upsell scripts. We follow your instructions every time.
From Mother’s Day rushes to after-hours sympathy orders, your callers always reach a friendly, knowledgeable voice instead of frustrating voicemail.
Every order request lands in your inbox instantly, with customer name, delivery date, bouquet style, and any add-ons. Full recordings and transcripts are on demand.
The affordable florist answering service
Flowers are all about timing and personal touch—one missed call can mean a lost sale. Beyond capturing every arrangement request, here’s why florists choose Upfirst:
See how a florist answering service can make a difference in your floral business.
You’ve probably lost orders because your shop was closed or you were elbow-deep in petals when the phone rang. With Upfirst, every call is answered by a dedicated receptionist who knows your menu by heart. That means no more silent phones and no more missed revenue.
Hiring a full-time receptionist can feel like buying an extra bouquet—expensive and maybe unnecessary on slow days. Upfirst gives you that polished shop presence at a fraction of the cost. You get all the perks of a dedicated receptionist without adding a salary to your books.
We know you’d rather be arranging vases than wrestling with new software. That’s why you can set up your virtual receptionist in less time than your morning run, and our team is always here to help with the setup. You’ll be live before your next delivery.
Every minute you spend on calls is a minute you can’t spend crafting gorgeous bouquets. Let us handle the incoming orders, upsells, and appointment scheduling while you pour your energy into design. You’ll get peace of mind knowing each client hears a friendly, informed voice—just like you.
We make powerful call answering affordable for small businesses, so you can run your floral shop with less stress and more time.
Capture every request—whether you’re designing, delivering, or off the clock.
Collect all order details upfront—occasion, bouquet size, delivery address, budget, and personal messages.
Let our receptionist book design consultations and delivery slots, keeping your calendar full.
Receive comprehensive notes plus call recordings and transcripts so no customization request gets lost.
Converse fluently in English and Spanish (or other languages), welcoming a broader clientele.
Collect any information you want to gather. Take messages and stay informed with each call.
Tailor every conversation: wedding consultations vs. corporate orders vs. sympathy arrangements.
Instantly transfer VIP or urgent orders to the right person—in-shop designer or on-call delivery driver.
Quick, easy setup
Setting up our answering service for your florist business is easy. No complicated onboarding or complex software.
Create your account—it’s free to try. Answer a few quick questions about your florist business, set up your greeting, and choose your AI receptionist’s voice. Use your existing phone number, or grab a new local or toll-free 800 number later on.
Fill out the AI’s Knowledge Base with your services, FAQs, policies, and any specific call-handling instructions—whether it’s new callers or returning customers. If you have a website, your receptionist can be trained using your site’s URL. Make a few test calls until everything sounds just right.
Once you’re happy with the setup, it’s time to go live with your AI answering service! Forward calls from your current business line to your new Upfirst number, or start using the Upfirst line directly. You decide whether we handle every inbound call, just the ones you miss, or only after-hours. Within minutes, every ring is answered.
Have a question about our answering service for florists that isn't answered here? Get in touch with our team.
How does a florist answering service benefit my shop?
Think of it as having an extra pair of hands on the phones—without adding payroll headaches. Every caller hears a warm, knowledgeable voice that reflects your brand, so you’ll catch every order request, from morning birthdays to midnight sympathy calls. Plus, you avoid the cost and hassle of hiring full-time staff, letting you reinvest that budget into fresh blooms and growing your business.
When should I use it?
During peak seasons (Valentine’s Day, Mother’s Day), busy weekends, or any time you have more calls than hands to craft arrangements.
Can it integrate with my software?
Yes! We connect with CRMs, calendars, and order-management tools via Zapier so new orders flow straight into your workflow.
Do you handle special occasions and holidays?
Absolutely. Our receptionists follow your holiday procedures and upsell options to the letter.
Can you support multiple languages?
Yes. Our bilingual receptionist covers English, Spanish, and more.
How quickly can I change my scripts?
Instantly. Log in to our dashboard, edit call flows or FAQs, and updates go live immediately.
Don’t let another order escape you—get a florist answering service that picks up the phone for you while you arrange beauty. Start your free trial now.
Try for free
