Delight your clients and capture every event lead. We answer your calls 24/7, so you can focus on creating unforgettable catering experiences.
How it works
Sign up, tell us about your catering company, and let Upfirst handle your calls with care.
Tell us about your menu, event types, and how you want your calls managed. You can include booking preferences, dietary questions, or any special instructions—we’ll follow your directions every time.
From last-minute event inquiries to menu questions or delivery updates, your clients reach a friendly, professional voice—not voicemail. We’re here for your callers 24/7, so you never miss an opportunity.
After every call, you’ll get a clear summary and recording sent to your email or phone. You’ll always know who called, what they needed, and what happens next—making follow-ups simple and stress-free.
The reliable answering service for catering companies
Every missed call could mean a lost event, a disappointed client, or a missed opportunity for your catering business. When you’re busy prepping menus and serving at events, it’s tough to answer every inquiry or last-minute change. Here’s why catering companies trust our answering service:
Discover why Upfirst is the best answering service for catering companies—designed to keep your business running smoothly.
With Upfirst, every call is answered, even during your busiest events or after hours. Our answering service for catering companies ensures you capture every opportunity, so you never lose business to a missed call.
Hiring a receptionist is expensive, and traditional answering services aren’t always tailored for small catering businesses. Upfirst’s affordable plans give you the best answering service for catering companies without the high costs—so you can reinvest in your kitchen, staff, or equipment.
Your expertise is in creating memorable catering experiences—not fielding constant phone calls. Let us handle routine inquiries and messages so you can focus on food prep, event setup, and delivering excellent service.
No two catering companies are alike. Whether you need help with order intake, event booking, or message taking, you can customize Upfirst’s answering service to fit your exact needs for the best results.
Our setup process is fast and simple. Share your business details and preferences, add custom call handling instructions, and then forward you calls to our virtual receptionist service. Our helpful team is always around to help get you up and running with the best answering service for catering companies in just minutes—not days.
Discover affordable, powerful call handling service features designed just for catering businesses like yours.
Never miss a potential catering client or urgent request—our after hours answering service takes your calls day and night.
Receive detailed call recaps and recordings so you always know what your customers need next.
Gather essential information like event date, guest count, menu preferences, and dietary needs so you can respond fully prepared.
Book tastings, venue walkthroughs, or delivery times directly to your calendar.
Customize greetings, questions, and customer intake from wedding inquiries to corporate luncheons, making the most of every call.
Keep your focus free from spam calls—only real clients get through to you.
Sync caller info with your catering management software using integrations via Zapier.
Serve your diverse clients with a receptionist who speaks English, Spanish, and 90+ other languages.
Catering company virtual receptionist
Skip the complicated onboarding. In just a few minutes, you can set up a dedicated virtual receptionist for your catering company.
Sign up for your free Upfirst trial. Share your catering company’s info, event types, and services. Choose your AI’s greeting and voice. Then, it's time to customize.
Upload your menus, pricing, event packages, and FAQs to the AI Knowledge Base. Give us custom instructions for common requests—like event quotes, tasting appointments, or dietary accommodations.
Place a few test calls to see how your AI receptionist handles different scenarios. Adjust your Knowledge Base until the responses sound just right.
Ready to impress your callers? Forward your calls to Upfirst and let your AI answering service start capturing leads, booking appointments, and helping clients—24/7, so you never miss a catering opportunity.
Whether you need to pass leads to Hubspot or send updates to Google Calendar, our Zapier integrations make data flow seamless.
Have a question about our catering company answering service that's not listed here? Get in touch with our team.
How does an answering service help my catering company?
An answering service ensures your calls are never missed—whether you’re busy preparing an event, in transit, or after hours. We greet every caller promptly and professionally, answer basic questions, capture new leads, and can even schedule consultations or tastings. This means you capture more bookings, deliver better client service, and never lose business to voicemail.
Can your service integrate with my catering or scheduling software?
Yes! Upfirst offers integration with popular catering and event platforms via Zapier.
Are your agents trained in catering industry terminology and scenarios?
Absolutely. Our AI answering service is totally customizable, meaning whatever information and instructions you add to the Knowledge Base, our receptionist will be able to follow. This ensures it can expertly handle inquiries about menus, event timing, guest counts, allergens, and more, just like a member of your team.
What does your pricing look like? Are there hidden fees?
Our pricing is transparent and flexible to fit your business needs and no hidden fees. We offer tiered pricing plans that start at $24.95/mo, and each one comes with the full suite of features—Zapier integrations, 24/7 answering, call routing service, call summaries, multilingual receptionist, appointment setting answering service, and more.
Never miss a booking or important call again. Let our virtual receptionists handle your calls so you can focus on creating memorable events. Start your 14-day free trial today—no credit card required to try.
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