Upfirst's answering service for architects
Never miss out on a potential project. Get a customizable architect virtual receptionist dedicated to your firm, and capture every design lead 24/7.
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How it works
Sign up, tell us about your firm, and let Upfirst handle calls for you.
Tell us how you’d like your calls handled, what information to collect (project type, budget, timeline), and any special instructions. We follow them every time.
No matter your call volume, we’ve got you covered. Your clients always reach a helpful voice instead of voicemail—whether you’re in a client meeting or on site.
Each call summary lands in your inbox immediately, showing who called and why. Plus, recordings and transcripts of phone conversations are always available.
The affordable architect answering service
In architecture, any call could lead to your next big project. Miss one and you might lose out on a high-budget job. Beyond protecting revenue, here’s why firms choose an answering service:
See how our call handling service makes a difference for businesses every day.
Every potential client gets immediate attention—whether you’re drafting plans, meeting with contractors, or taking a break. We'll capture all the necessary details so you can follow up on important leads and clients with ease.
A full-time receptionist is pricey. Traditional services can be rigid. Upfirst is designed for small business, so you maintain a professional image without the overhead.
Whether you need a message taking service or an appointment scheduling service, you can customize our receptionist to fit right into your workflow. In minutes, you’ll have a dedicated virtual receptionist trained on your business.
Get powerful phone answering service features that are actually affordable for small businesses.
Stay connected at all times—capture every client inquiry even when you’re sketching or on site.
Receive detailed recaps of each call, plus recordings and full transcripts, so you never miss a detail.
Gather critical project details from the first hello. Qualify leads by budget, timeline, and scope.
Let your virtual receptionist book design consultations, site visits, and client meetings. Send calendar invites live on the call.
Route inquiries instantly to the right architect or project manager based on expertise and availability.
Shape conversations for residential, commercial, or renovation projects. Tailor call flows to suit any project type.
Don’t let spam calls disturb your peace. Filter out and add spam numbers to a block list.
Collect any information you need from callers and push it to your CRMs via Zapier.
Communicate with clients in English and Spanish to serve a broader market.
Quick, easy setup
In a matter of minutes, you can get a dedicated virtual receptionist for your architect firm ready to answer calls.
To get started, create your Upfirst account—it’s free to try. Then, answer a few questions about your architect business. You can choose to use your already existing business line or get a new one later on (800 numbers are also available if you need an 1800 answering service).
Fill your AI receptionist’s knowledge base with information about your business. Enter your services, project specialties, and typical client questions. Also, be sure to include instructions for how you’d like calls handled, including caller intake.
Make some test calls and make any tweaks to the instructions until you are happy with your receptionist.
Satisfied? It’s time to go live! You can forward all your calls to your new receptionist, or just the ones that you miss. Your AI answering service immediately starts handling calls, capturing leads, and keeping communication flowing—24/7.
Use cases
See how other people use our service to make it easier to run their businesses.
Train your AI to ask callers specific questions for your lead intake process—design style, square footage, budget ranges, and project timelines—so you’re ready before the first meeting.
Upload service offerings and past portfolio highlights; your AI voice agent can share expertise on residential, commercial, or sustainable design at any hour.
Architecture never truly clocks out—handle late-night client questions or urgent site issues without missing a beat. You’ll receive complete call summaries and transcriptions via SMS and email.
Have a question about our answering service for architects that isn't answered here? Get in touch with our team.
How does an architect answering service benefit my firm?
An architect answering service acts like an extension of your team, so every call feels as if it’s coming straight to your in-house receptionist. Instead of landing in voicemail or getting a rushed response, every caller hears a warm, knowledgeable voice that already understands your specialty—whether it’s modern residential design or large-scale commercial projects. That first impression:
-Builds trust from the start. Clients feel heard and valued, which sets a positive tone before you even open your plans.
-Makes sure no opportunity slips past you. We collect key project details—budget, timeline, scope—so you can follow up with exactly what they need.
-Keeps your costs predictable. You get full-time phone coverage at a fraction of the cost of hiring an extra employee, with a simple monthly fee.
-Keeps you focused on design. While we handle incoming calls, you’re free to sketch, meet contractors, or visit job sites without interruption.
-Gives you a competitive edge 24/7. Whether it’s an early-morning inquiry or a late-night question about permits, you’re always “open for business,” and your firm stands out as responsive and professional.
When would my architecture firm need a virtual receptionist?
Use one whenever you have more calls than staff can handle—during busy design phases, client presentations, or nights and weekends when your office is closed. You can use our service to capture every call that comes in, or just the ones that you’re not able to answer, making it a perfect choice for an overflow reception service.
Can your service integrate with our existing tools?
Absolutely. We connect with popular CRMs, calendars, and project-management platforms via Zapier, so every new lead and appointment flows into your workflow.
Is it easy to adjust our plan as we grow?
Totally. Upgrade, downgrade, or tweak call scripts anytime in our self-serve dashboard—no long-term contracts required.
Can I customize AI responses for different project types?
Yes—you can create distinct scripts for residential, commercial, hospitality, and more.
Don’t let another design opportunity slip away—get a virtual receptionist service for architects that picks up the phone for you while you focus on creating. Start your free trial now.
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