Turn every campaign call into a real customer. Our team answers fast, captures leads, and helps your marketing and advertising business grow.
How it works
Sign up, tell us about your business, and let Upfirst take your calls.
Share your business details, how you’d like your calls managed, and any key messages or offers. We’ll follow your instructions every time.
Whether it’s a hot prospect responding to your ad, a media inquiry, or a client with questions, your callers hear a friendly voice from the first ring. No more missed calls or lost opportunities.
After every call, you’ll receive detailed summaries and lead information via SMS or email. Know exactly who called and what they wanted, so you can follow up on the hottest leads.
direct response call center marketing solutions
Every call could be a hot lead, a campaign opportunity, or the next big client. You don't even want to think about missing just one. That’s why agencies, consultants, and small marketing firms use our direct response call center to handle every inquiry and support media campaigns.
Here's where our inbound answering service can help you:
See how our employee call handling service can make a difference in your business.
Never miss a potential customer again with our direct response call center. Whether you’re launching a new media campaign or running an ongoing promotion, we answer every call instantly, even during high-demand periods. Turn more prospects into paying customers.
Stop wasting your ad spend on missed calls. Our direct response marketing call center services are designed to make sure your callers never hear a voicemail.
Running a marketing campaign is complex enough without worrying about call handling logistics. Upfirst’s call center direct response manage everything from lead capture to appointment scheduling, freeing you up to focus on creative strategy and business growth while we handle the phones.
Our direct response automated call center software makes it easy to personalize call flows, routing, and responses based on your unique business needs. Whether you need after-hours answering coverage, multilanguage support, or detailed reporting, our solutions adapt to you, so every caller gets the right message, every time.
Launching a campaign? Need a call center for a special event? With Upfirst, you can activate our direct response call center services in minutes, not weeks. As your business or campaign grows, we can scale with you, and always be ready to answer the call.
We make powerful call answering affordable for small businesses, so anybody can run their business with less stress and more time.
Never miss a hot prospect, even after business hours. Our agents our always ready to answer and qualify leads from your ads.
Receive immediate alerts when someone calls, so you know who needs following up.
Customize your caller intake and capture leads around-the-clock. Our lead capture service is always ready.
Connect with English and Spanish-speaking leads. Expand your campaign reach and never lose a customer to language barriers.
Direct calls to the right account manager or sales rep. Improve response times and close deals faster.
Book consultations or sales calls right from the first conversation. Fill your calendar with qualified prospects ready to buy.
Block unwanted distractions so your team only handles real, high-value leads.
Customize and send leads text messages to scheduling or more info while on the call.
Direct response call center for small businesses
Set up a direct response answering service for your team in just a few easy steps.
Sign up for Upfirst. It's free to try for 14 days! Enter your business details, customize your AI's greeting, and pick a number.
Add details about your products or services, offers, promotional details, and FAQs directly into AI Knowledge Base. You can include lead qualification criteria and any key messaging that’s unique to your campaign.
Call your new number to hear how our AI voice agent handles real-world scenarios. Simulate lead capture, appointment setting, or info requests. Make adjustments in your account until you’re confident every caller gets a great experience.
Forward your campaign calls to Upfirst. Our AI phone answering service will start answering, qualifying, and capturing leads instantly, 24/7. You can monitor results, listen to call recordings, and adjust settings any time as your campaign grows.
Whether you need to pass lead info to Hubspot or schedule an appointment in Google Calendar, you can use Zapier to pass caller info from Upfirst to any app.
Have a question about our direct response call center for marketing that isn’t answered here? Get in touch with our team.
What is a direct response call center, and how does it help marketing campaigns?
A direct response call center specializes in handling calls generated by your marketing and advertising efforts, whether that's TV, radio, digital ads, or direct mail. We answer every inbound call promptly, capture leads, qualify prospects, and ensure no opportunity slips through your efforts. This means more conversions from your campaigns and a measurable boost to your marketing ROI.
How do you capture, qualify, and convert leads from my campaigns?
Our AI answering service is completely customizable. We'll gather the key information you need to collect from every caller, ask any qualifying question, and can even transfer hot leads directly to your sales team. Every interaction is designed to move prospects closer to becoming customers, and all details are logged for your review.
How much does your direct response call center cost?
We've designed our plans to be simple and affordable for small businesses. Our plans start at just $24.95/month for 30 calls, with other plans for 90 and 300 calls. We also don't gatekeep features behind hidden fees. You can see more information about our pricing plans here.
Do spam calls count against my monthly calls?
No, spam calls and robocalls don't count against your monthly call quota. The same goes for calls that last under 15 seconds or calls where no one speaks. Our goal for you is to only pay for real conversations with your callers.
Never miss a lead again. Let Upfirst handle your calls, qualify prospects, and boost your marketing ROI. Start your 14-day free trial and see how our direct response solutions help your campaigns succeed.
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