Upfirst's 24/7 answering service for travel agents
Never let a missed call lose you a booking. Get a dedicated travel agent virtual receptionist, and capture every itinerary request 24/7.
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How it works
Sign up, tell us about your travel agency, and let Upfirst handle your calls.
Tell us how you’d like your calls handled, what information to collect (destination, travel dates, budget), and any special instructions. We follow them every time.
No matter how many inquiries you get, your clients always reach a friendly voice instead of voicemail—whether you’re booking flights or in a client meeting.
Each call summary lands in your inbox immediately, showing who called and what they need. Recordings and transcripts of every conversation are always available.
The affordable answering service for travel agents
In travel planning, every call could be your next big booking. Miss one and you risk losing a dream itinerary—and a commission. Beyond protecting revenue, here’s why agencies choose an answering service for travel agents:
See how our call handling service transforms agency workflows every day.
Whether you’re curating vacation packages or negotiating corporate rates, every potential client gets a helpful voice ready to answer questions about your packages or book a consultation with you.
Never again will you have to drown under increased call volume during busy travel planning seasons. No matter how many rings come in at once, we’ll pick up every call on the first ring.
Tell us what questions are important to ask your callers, and we’ll become your call screening service. Gather key details, answer questions, and we’ll update you as soon as the call ends via SMS/email.
Full-time receptionists are expensive. Traditional services can be inflexible, but you still need a way to pick up every call without it disrupting your work. Upfirst is built with small business in mind, so you get premium coverage without the overhead.
Need message taking, booking appointments, or call transfers? Tailor our virtual receptionist to match your workflow. In minutes, you’ll have a dedicated answering service for travel agents ready to go.
Get powerful answering service features without paying extra for add-ons—so that it’s actually affordable for agencies.
Stay connected at all times—capture every itinerary request, even while you’re on the road.
Receive concise recaps of each call via SMS/email, plus recordings and full transcripts, so you never miss a detail.
Gather essential trip details from the first hello. Qualify leads by destination, travel dates, budget, or whatever you need.
Let your virtual receptionist service book consultation calls—sending calendar invites live on the call.
Route inquiries instantly to the right agent based on specialty—luxury travel, group tours, or corporate bookings.
Shape conversations for honeymoon packages, adventure tours, or business travel. Tailor call flows for any trip type.
Keep your desk free of unwanted calls. Filter out and block spam numbers.
Send customized texts with important information, links, calendar invites, and more.
Automate the administrative work, capture traveler info, and push it to your CRMs via Zapier.
Serve clients in English and Spanish (or other languages) to expand your market.
Quick, easy setup
In minutes, you can have a dedicated virtual receptionist for your agency ready to answer calls.
Create your Upfirst account—it’s free to try. Answer a few questions about your travel agency. Choose to use your existing business line or get a new one (800 number answering service available).
Fill your receptionist’s Knowledge base with your services, popular destinations, and common FAQs. Include call handling instructions, from intake questions to booking procedures. Test with a few calls and tweak as needed.
Forward all calls, or just the ones you can’t answer. Your AI answering service for travel agents starts handling calls, capturing leads, and keeping communication flowing—24/7.
Use cases
See how businesses use our answering service to help run their business every day.
Our virtual receptionist service can ask callers about travel style, preferred airlines, and group size—so you’re fully prepared before the first consultation.
Upload your best itineraries and promotional offers; your virtual receptionist can share trip highlights and special rates at any hour.
Travel planning never sleeps—handle late-night inquiries or urgent booking changes while you rest. You’ll receive complete call summaries and transcripts via SMS and email.
Whether you need to pass a lead to Hubspot or schedule an appointment in Calendly, you can use Zapier to pass caller info from Upfirst to any app.
Have a question about our answering service that isn't answered here? Get in touch with our team.
How does an answering service for travel agents benefit my agency?
An answering service for travel agents acts like an extension of your team. Instead of voicemail or rushed notes, callers hear a warm, knowledgeable voice that understands travel planning—whether it’s family vacations, destination weddings, or corporate trips. That first impression:
-Builds confidence from the start. Clients feel cared for before you even book their flight.
-Ensures no booking opportunity slips away. We capture all trip details—dates, destinations, and preferences—so you can follow up with a personalized proposal.
-Keeps costs predictable. Get full-time phone coverage at a fraction of hiring another team member, with a simple monthly fee.
-Lets you focus on crafting perfect itineraries while we handle the calls.
When would my agency need a virtual receptionist?
Use one whenever call volume spikes—during peak booking seasons, promotional campaigns, or when you’re attending trade shows. You can choose to cover every call or overflow only the ones you miss.
Does your answering service give me a number that's exclusive to my business?
Yes! When you sign up for one of our paid plans, you can choose between a local number or a toll-free 800 number. From there, it's up to you if you want to use it directly for your business (like on your website or in Google Business), or you can use your already existing business number and forward every call (or just some of them) to us.
Does this integrate with my scheduling software?
Absolutely. We integrate with CRMs, calendars, and dispatch platforms via Zapier, so every booking flows into your existing workflow.
Can your travel agents answering service be used to transfer calls?
Definitely! You can set up call transferring if your agency needs it, and transfer the call when it meets your criteria for the call transfer.
Don’t let another booking fade away—get a travel agent answering service that answers every call while you focus on creating unforgettable journeys. Start your free trial now.
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