Never miss a new potential customer. Capture every repair and installation lead 24/7, and grow your garage door business.
How it works
Sign up, tell us about your garage door company, and let Upfirst take your calls.
Tell us about your business, how you’d like your calls handled, and any special instructions. We’ll follow them every time.
Whether it’s routine maintenance scheduling or after-hours emergency service, your callers reach a helpful, friendly voice instead of a frustrating voicemail—day or night.
Always stay up-to-date after every call with detailed call summaries and recordings delivered straight to you via SMS or email, so you know who called and why.
The affordable answering service for garage door companies
Just like any service-based business, every missed call could mean a lost job for your garage door company—or worse, an unsafe home. Beyond protecting revenue and reputation, here’s why garage door repairmen and installers use our contractor answering service:
See how our answering service can make a difference in your garage door company.
Answering every call reaps huge benefits (and revenue) when it comes to business. Whether you’re in a customer’s garage or on the road, every call is answered immediately—no more missed opportunities and no more forgetful voicemails.
Hiring a full-time receptionist or a traditional answering service isn't suitable for small businesses because of high costs. Upfirst is built with small businesses in mind, so you can afford to answer more calls, help more people, and land more paying customers.
Your time should be spent doing what you do best: installing garage doors, handling maintenance and repairs, and helping your customers, not constantly being interrupted by the phone. Let us handle the routine calls while you’re free to focus on the day ahead of you—or taking a much-deserved evening off.
No business answers their calls the same way. Whether you only need a message taking service to capture more detailed voicemails, a lead capture service that collects caller specifics, or an appointment scheduling service, Upfirst’s receptionist is made to fit your mold.
We’ve made it straightforward to get started. Sign up, describe your business, and provide call handling instructions. No advanced tech knowledge required. If you do have any questions along the way, our support team is always on hand to guide you through the setup process from start to finish.
Get powerful call handling service features that are actually affordable for small businesses like yours.
Capture inquiries and emergencies, even when your office is closed or crews are out.
Get instant recaps, recordings, and transcripts—so you know what the customer needs before you call back.
Gather the key details you need like door model, problem type, preferred service window, or anything else to prioritize jobs.
Let a virtual receptionist service assist with booking repair visits and installations by texting scheduling links directly from your calendar.
Automatically flag and escalate critical situations to your on-call technician with dispatch answering service.
Fine-tune call flows for residential, commercial, or gated-community jobs, so the conversations stay consistent.
Block unwanted sales calls so you stay undistracted and free up time for real leads.
Connect with ServiceTitan, Jobber, and more via Zapier integrations to push caller data into your dispatch and invoicing tools.
Speak with customers in English, Spanish, and more with a bilingual phone answering service.
Send customized texts to scheduling links, info, and more while live on the call.
Quick, easy setup
No need to spend hours on hours training a receptionist. Sign up, and get a virtual receptionist for your garage door business in minutes.
Create your Upfirst account—it’s free to try. Tell us information about your business and services, choose your AI’s greeting, and complete the sign up. You can choose whether to forward calls from your existing number or use a new local or toll-free 800 number answering service line for your business later on.
Upload more detailed info into the AI’s Knowledge Base, such as service menus, price tiers, and FAQs. Provide custom instructions for common scenarios (spring repair, opener replacement, safety inspection).
Then, make some practice calls to see how it sounds, trying different scenarios. Keep tweaking the Knowledge Base until you are satisfied with our receptionist answers.
Once you’re happy with the setup, it’s go time! You can forward all of your calls or just the ones that you miss. Your AI answering service begins handling calls, capturing leads, and scheduling jobs—day and night while you scale up your garage door company.
Whether you need to pass leads to Hubspot or send notifications to Slack, our Zapier integrations make data flow seamless.
Have a question about our answering service that isn't answered here? Get in touch with our team.
How does a garage door answering service benefit my company?
With a garage door phone answering service, you’ll never miss a call again. Our receptionist answers them no matter what hour of the day it is. You’ll never lose a job to voicemail, and every homeowner hears a friendly voice that understands garage door services. It’s also an affordable alternative compared to hiring a full-time receptionist or a traditional answering service.
Upfirst is designed to have a simple setup process that many can do on their own within one afternoon (plus, our team is always here to lend a helping hand if you need).
Can you handle emergencies?
Absolutely. We can flag certain situations that you’d like us to flag (e.g., security doors stuck open) and immediately escalate to your on-call technician via call forwarding, or SMS/email notification.
Will it integrate with my dispatch software?
Yes. We integrate with leading platforms like ServiceTitan and Jobber via Zapier, so you can push lead or customer information straight into your CRMs.
How much does your answering service cost per month?
Our pricing is straightforward and transparent. Plans start at $24.95 per month for 30 calls (additional calls are $1.50), and our next tier starts at $59.95 per month for 90 calls. Each plan comes with all features–24/7 coverage, multilingual receptionists, call forwarding and routing, spam blocking, call summaries and transcriptions, and more.
What’s included in the onboarding process, and how long does it take to get set up?
Getting started is simple. After you sign up, you just upload information about your business and provide call handling instructions for certain callers and scenarios. Make some practice calls with your receptionist and make any changes until you’re satisfied.
Depending on your specific call flow and needs, set up can take from anywhere between minutes to an afternoon. Plus, we’re always here via chat, email, or phone to lend a hand and assist with your account setup, so you can get started in no time at all.
Can I customize call scripts, intake forms, and routing rules to fit my business?
Yes—total customization is part of the package. Our online dashboard lets you edit every call script, add or remove qualifying questions (like door model or issue type), and adjust routing rules for emergencies, new installations, or routine maintenance. You control exactly how each call flows, and you can update your settings any time without needing a developer.
How are after-hours, weekend, and emergency calls handled?
We handle those calls according to your custom instructions and protocols that you give to us. No matter what, our service covers you around the clock, every day of the year.
Can calls be dispatched directly to my technicians’ mobile phones?
Yes, you decide how urgent calls get to your team. We can send SMS or email notifications to individual technicians’ phones, email instant call summaries, or forward the call directly to them. This ensures that emergency or high-priority requests reach the right person without any extra handoffs.
Is there a minimum monthly call volume commitment or long-term contract required?
You’re never locked into a long-term deal. We offer month-to-month plans with no minimum call volume requirement, so you can scale up or down as your business demands. If you ever need to pause or downgrade, you can adjust your plan anytime in your account settings.
Don’t let another potential customer slip away. Get a virtual receptionist dedicated for your garage door business, and focus on what you do best—repairing and installing doors. Start your free trial now.
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