How to forward calls from Boost Mobile

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Need to make sure you never miss an important call, whether you're traveling, using a service like Upfirst’s AI receptionist, or just want your calls to go to another number? Forwarding calls from your Boost Mobile phone is easy, and this guide will walk you through all your options—whether you want to forward all calls or just the ones you can’t answer.

How to forward all calls from Boost Mobile

If you want every single call to your Boost Mobile number to automatically go to another phone number (like your new phone or an answering service), just follow these steps:

  1. Open your phone’s dialer: Go to the keypad where you normally dial phone numbers.
  2. Enter the call forwarding code: Dial *72 followed by the 10-digit phone number you want your calls forwarded to.
    Example: To forward to (555) 123-4567, dial *725551234567
  3. Press the call/send button: Wait for a confirmation tone or message. This lets you know the forwarding is set up.
  4. Hang up: Your calls will now automatically forward to the number you entered.

That’s it! Now, every incoming call to your Boost Mobile number will be sent to the new number.

How to forward only missed calls (conditional call forwarding) on Boost Mobile

Conditional call forwarding means your calls only get forwarded if you don’t answer, your phone is busy, or it’s unreachable (like if your phone is off). This is great if you want to try to pick up first, but still want someone else—or a service like Upfirst—to catch calls you miss.

Here’s how to set up conditional call forwarding on Boost Mobile:

  1. Open your phone’s dialer: Go to your call screen.
  2. Choose the type of forwarding you want:
    • If busy: Dial *74 + the 10-digit number.
    • If not answered: Dial *73 + the 10-digit number.
    • If unreachable: Dial *68 + the 10-digit number.
  3. Press the call/send button: Wait for a confirmation tone or message.
  4. Hang up: Your calls will now forward only under the condition you set.

Note: Not all Boost Mobile plans support conditional forwarding. If you get an error, contact Boost Mobile support to check your plan’s features.

How to turn off call forwarding on Boost Mobile

Want to stop forwarding your calls and receive them on your Boost Mobile phone again? Here’s how to disable all call forwarding:

  1. Open your phone’s dialer: Use the keypad as before.
  2. Dial the deactivate code: For most Boost Mobile lines, dial *720 to turn off all call forwarding.
  3. Press the call/send button: Wait for the confirmation tone or message.
  4. Hang up: Call forwarding is now off, and your calls will ring to your Boost Mobile device as usual.

If you set up conditional forwarding, you may need to use these codes:

  • Cancel “if busy”: Dial *740
  • Cancel “if not answered”: Dial *730
  • Cancel “if unreachable”: Dial *680

FAQs about call forwarding on Boost Mobile

Does Boost Mobile charge for call forwarding?
Generally, there are no extra charges for setting up call forwarding within the US, but forwarded calls use your plan minutes, and you may be charged if you forward to a number outside your plan’s coverage. Always check with Boost Mobile to confirm your specific plan details.

Can I forward calls internationally with Boost Mobile?
Boost Mobile typically does not support forwarding calls to international numbers. Call forwarding usually only works to US-based phone numbers.

Will my phone still ring when call forwarding is enabled?
If you’ve set up unconditional call forwarding (*72), your Boost Mobile phone will not ring—calls go straight to the forwarded number. With conditional forwarding, your phone rings first, and only if you miss the call (or the other condition is met), the call is forwarded.

Can I forward text messages too?
Boost Mobile does not support automatic SMS (text message) forwarding. Third-party apps may offer this feature, but it’s not provided by Boost Mobile directly.

How is immediate forwarding different from conditional forwarding?
Immediate (unconditional) forwarding sends every call straight to the new number, so your Boost Mobile phone doesn’t ring at all. Conditional forwarding only sends calls to the other number if you don’t answer, your line is busy, or your phone is off.

What if I get an error when trying to set up call forwarding?
Some Boost Mobile plans may not support call forwarding, or you may need to enable it through customer support. If you get an error message or the codes above don’t work, contact Boost Mobile customer care for help.

Want to make sure every important call gets answered? Forward your Boost Mobile calls to Upfirst—the AI answering service that never lets a call go to voicemail. Upfirst's AI receptionist can answer questions, take messages, and send you a quick, easy-to-read summary by email and SMS. Try Upfirst free for 14 days and never miss another call!