Improve efficiency
Free up your team for strategic tasks while our automated call answering service handles incoming calls.
Automated answering
Automated phone answering system
Upfirst is an AI-powered automated phone answering system that makes it easy and affordable to answer calls around-the-clock.
Introduction
What is an automated answering service?
Think of an automated answering service as a remote receptionist that represents your business but is available 24/7.
An automated answering system provides professional responses to callers, enhancing customer experience and streamlining call management for businesses of all sizes.
When someone calls your business, the automated answering service greets them with a pre-recorded message. It can be trained with essential details about your business such as hours of operations. An automated answeirng service can also schedule appointments without needing help from your human team members.
If the caller chooses to leave a message, the system automatically records, transcribes, and forwards it to the business owner to review later on. No matter when your clients or customers call in, they’ll get the support they need.
quick, easy setup
How our automated answering service works
Worried about getting up and running quickly? We’re not your average answering service.
Tailor greetings, qualification questions, and message delivery to perfectly reflect your unique approach and brand voice.
As part of the service setup, we also offer call forwarding and routing calls to ensure that all calls are directed to the appropriate departments or personnel, enhancing efficiency and responsiveness.
Before going live, you’ll have the opportunity to test drive our service and ensure everything flows. See how it handles calls and make adjustments to ensure everything functions perfectly for your needs.
key features
Benefits of our automated answering service
Discover how our automated attendant system can elevate your business communication.
Features
Powerful features of our automated answering service
Every answered call is a potential opportunity, and Upstart ensures you never miss a beat.
Call screening and lead capture
Our AI receptionists efficiently capture and qualify leads, ensuring no opportunity slips through the cracks.
24/7 availability
Our automated phone answering service works tirelessly, answering calls on weekends, after-hours, and even holidays.
Appointment scheduling
Let our automated receptionist handle booking, rescheduling, and confirming appointments seamlessly.
Take details messages automatically
Receive instant email summaries of your calls, ensuring you never miss an important message.
Custom greetings
Tailor your automated attendant system's greetings to match your brand's unique voice and style.
Industries
What businesses benefit form an automated answering service?
Think automated answering services can only help big businesses? Automated systems are designed to be scalable for small businesses, startups, and everything in between.
Small businesses and startups
Automated answering services can deliver big benefits for small businesses, corporations, and even startups. They help you maintain a professional image and provide excellent customer service, even when things get busy (or your team is enjoying PTO).
Law firms
Law firms have a revolving door of client meetings, paperwork, and court hearings – so having an automated system to manage incoming calls lets them focus on their specialties. Counsel crunched for time get after-hours support that can collect important information and route calls on their behalf.
Real estate agents
Real estate agents can’t be in two places at once. If they happen to be showing a house to a potential buyer, they can use automated answering services to capture leads, schedule appointments, and provide information to new clients and prospective sellers.
Home service providers
Service providers, such as plumbers, electricians, contractors, and HVAC companies, can use automated answering services to manage appointment scheduling, handle emergency calls, and provide customer support.
Try our automated answering service free
Be one of the first to try Upfirst — an AI-powered virtual answering service that picks up the phone for you. Sign up for our waitlist today.
FAQs about our automated answering service
Get answers about our business phone auto attendant.
Can Upfirst's service handle calls in multiple languages?
Absolutely! Our automated phone receptionist offers multilingual support, greeting callers and providing menu options in their preferred language.
How does Upfirst's automated answering service integrate with my existing phone system?
Our automated attendant system is designed to seamlessly integrate with most existing phone systems. You can keep your existing phone number and forward calls to Upfirst.
Can I customize the automated responses?
Yes, you can! Our business phone auto attendant allows you to create custom greetings and responses that align with your brand voice and specific business needs.
Is there a limit to the number of calls the automated answering service can handle?
No limits here. Our automated call answering service is designed to handle high volumes of calls, ensuring every customer interaction is managed efficiently.
How quickly can I get set up with Upfirst's automated answering service?
Setting up your automated telephone answering system is quick and easy. Most businesses are up and running within a day, but we’re here to support you every step of the way if you need more time.