Bilingual support
Our bilingual answering service has 30+ languages. Your virtual auto attendant switches based on what language the caller speaks.
Call our auto-attendant(833) 564-4778
Automated answering service for small business
Try the AI auto attendant that answers every call, books appointments, and handles questions, 24/7
Try for free
Book a demo No credit card required
What is an automated answering service? Give us 5 minutes to show you.
Upfirst is an AI receptionist. Think of it as an AI auto attendant that automates business phone calls by answering questions, qualifying leads, scheduling appointments, and transfering calls when needed.
Easy-to-use auto attendant software
How our AI auto attendant phone system works
No old-school phone menus. With Upfirst's AI-powered automated answering service, callers just speak naturally to our auto attendant.
-
Step 01
Add information about your business
Our automated receptionist can automatically pull from your website. Or you can manually add information like pricing, FAQs, or specific scripts you'd like your agent to follow.
-
Step 02
Hand off to a human when needed
Need certain calls to go to a human on or your team? Our automated phone answering service can do a warm hand off.
-
Step 03
Connect your calendar
Want your AI auto attendant to book appointments? Connect your Google, Outlook, Clio, or Acuity calendar.
-
Step 04
Forward after-hours or overflow calls
Our auto attendant phone system works with cellphone, landlines, or VoIP systems. Forward all of your calls — or just overflow and after-hours.
-
Step 05
Keep an eye on conversations
You'll get a summary, transcript, and recording after each call. From your dashboard, you can easily keep an eye on metrics like call volume.
Automated phone system features
Powerful auto attendant features for small business
Upfirst starts at $24.95 per month. All features come standard. No upsells.
With Upfirst's automated answering system, someone who would’ve been on hold now gets help right away. My clients love it.
Your AI, she’s amazing. She sounds great and is very responsive. Residents love it because they feel heard, and prospects get the information they need right away.
Upfirst fit our non-profit's budget and ended up giving us more flexibility and control over calls than we got with our previous answering service.
The best auto attendant phone system
Automated phone answering system benefits
If you're tried of missing calls (or having low-value calls waste your time), an automated business phone answering system can help.
Stop losing jobs to missed calls
Our automated call answering app picks up when your team is busy or after hours. It captures the lead or books straight to your calendar.
Free up your front desk
Does your front desk gets bombarded with calls? Upfirst handles the routine ones so the team can do the work that matters.
Skip the phone tree
Callers describe what they need instead of pressing buttons through a menu. Upfirst's intelligent call routing service sends them to the right person.
Save yourself from spam
Robocalls and pushy vendors get blocked before they reach you. And spam calls don't show up on your bill.
Cut your call center costs
Live answering services charge hundreds a month to take messages. Upfirst is the best AI answering service because it knows your business, books appointments, and costs less.
Call examples
What does our auto-attendant sound like?
- Law firms
- Real estate
- Accountants
- Restaurants
- Insurance
- Electricians
Automated answering service FAQs
Still have questions about our auto attendant phone system? Get in touch with our team.
-
An automated answering service answers your business calls when you can't. It picks up, greets the caller, takes information, books appointments, and routes the call where it needs to go. Some people call it an AI auto attendant or AI receptionist. They all do the same job.
-
Plans cost $24.95 for 30 calls, $59.95 for 90, $159.95 for 300, and $299 for 600 calls a month. If you go over your plan, we charge per call. Spam and sales calls don't count toward your total, and you can see which were flagged in your dashboard. For higher volume, we build a custom plan.
-
No. You keep your existing business number. Upfirst connects through call forwarding, so callers dial the same number they always have. Set it up in a few minutes from your phone settings. You can also port your number to us.
-
Yes. Upfirst works with most VoIP systems, cellphones, and landlines through call forwarding. RingCentral, Vonage, Grasshopper, AT&T, Verizon, and Google Voice are all compatible. Upfirst sits on top of your existing phone system, it doesn't replace it.
-
Upfirst integrates natively with Zapier, Google Calendar, Outlook, Clio, And Acuity. Our custom actions feature lets the receptionist call any API directly during the call, so it can read or write data anywhere your business already keeps it.
-
Most owners are up and running in less than 30 minutes. You set your business hours, customize the greeting, and pick which calls forward where.
-
A traditional virtual auto attendant routes calls using a phone tree menu. An AI auto attendant talks to the caller, answers their questions, books appointments, and only routes when it needs to. The traditional version makes callers press buttons. The AI version lets them just talk.
-
Upfirst transfers calls to a real person when needed. You set who to try first, who's next, and whether to dial extensions. If no one picks up, the AI takes a message and sends you a summary.
-
Yes. Upfirst connects to your calendar and books the appointment while the caller is on the phone. It checks your availability, confirms the time, and sends a calendar invite to both of you.
-
Yes. Upfirst answers calls 24/7, including nights, weekends, and holidays. You can set different rules for different hours, or have it answer the same way around the clock.