Make your customers feel heard
Our AI-powered answering service keeps your customers engaged. Unlike a most voicemail services, Upfirst can respond to customers.
AI voicemail service for business
The only business voicemail service that can talk to customers
Greet your customers with an AI-powered voicemail service that never leaves them feeling ignored or looking for business elsewhere.
Introduction
What’s a business voicemail service?
A traditional business voicemail service acts like a cloud inbox for your phone messages. It stores them as MP3 files, transcribes them, and lets you access them via an app or your computer.
The issue with most business voicemail services, however, is that they often provide a frustrating experience for customers and leave you sifting through messages without the information you need to follow up effectively. While most services let you set a custom greeting, they do little else beyond asking callers to leave a message.
That’s why we created Upfirst—an AI answering service that goes beyond just recording messages. Upfirst takes better messages, summarizes key details, answers questions, schedules appointments, forwards calls, and more.
drawbacks of traditional voicemail
You could be losing business by sending your customers to traditional voicemail
With other voicemail services:
- Your customers might feel like you don’t have time for them. Think about it—have you ever liked being sent to voicemail when you needed help?
- They might turn to your competitors while waiting for a callback.
- First impressions matter. Sending someone to voicemail right away can hurt that.
- Plus, sorting through all those messages takes time you could spend elsewhere.
- About 80% of callers don’t even bother to leave voicemails! That’s a lot of lost business.
That’s why you need Upfirst. It’s a better voicemail experience.
key features
A better voicemail service for small businesses, powered by AI
Upfirst is the best of both worlds—online voicemail service with a personal touch.
quick, easy setup
Set up our phone message service with ease
Train it like you would a new team member – only faster because it’s AI.
Sign up for an Upfirst account and customize your business voicemail service. It only takes a minute to connect your phone number or select a new one.
Tailor your AI assistant to fit your business’s needs. Choose your AI’s voice and create a welcoming greeting that matches your style. Suitable for all business types, you can fill it on your business specifics and it will answer questions for you. Want it to schedule appointments or add leads to your CRM? Just say the word.
Once you’re satisfied with the setup, activate your online voicemail service. Your AI assistant will immediately begin handling calls, allowing you to automate calls so you can focus on other aspects of your business.
Easily keep your AI assistant up to date as your business evolves. Add new answers to questions, update business hours, or modify response scripts anytime through your dashboard.
Features
Our online voicemail service makes answering calls 10x easier
Upfirst doesn’t just store your voicemail messages, it can interact with your customers, collect information, and help you run your business.
A voicemail system that does more than take messages
Imagine a voicemail system that doesn’t just record a message—it helps you manage conversations. It answers key questions, books or changes appointments, and even directs calls to the right person. Fewer callbacks, fewer missed opportunities.
Always available, 24/7
Whether it’s 6 PM or 6 AM, we’ve got you covered. Our voicemail system provides your business with 24/7 availability, ensuring your customers never wait for answers and always get what they need, right when they need it.
Automated scheduling
Looking to schedule appointments or events? Our AI virtual receptionist can conveniently integrate with your calendar for seamless appointment booking and rescheduling. It’s like having a personal assistant, without the extra cost.
Ask callers for information
Never miss out on key details from a potential client. Our answering service can help you qualify customers and capture the information you need, so it can save you time and better serve your customers.
Capabilities
The best voicemail service for small business
Whether you own a restaurant or a law firm, Upfirst’s AI voicemail service will ensure a quality customer interaction and simplify your workflow.
Contractors
Your hands are already full with quoting, marketing, scheduling, and invoicing. Let our answering service for contractors free up your time by taking calls for you. We’ll send you a summary afterwards.
Restaurants
We’ve all been through a dinner rush. While you’re dishing orders out and managing staff, the phone keeps ringing. Let our restaurant answering service take orders, book reservations, and answer questions, so you can focus on serving an amazing dining experience.
Real Estate
Every call matters in real estate. While you’re showing a property, doing paperwork, or speaking with another client, you could be missing out on another call. Our AI answering service for real estate will make sure no call goes unanswered whether it’s a new lead, a current client, or general inquiry – all so you can focus on building relationships and closing deals.
Property Management
While property managers are preoccupied with a showing, another tenant is calling frantically for maintenance. Add that to the list of a million things a property manager has to do. With our AI answering service for property managers, you can ensure no calls are missed, allowing you to maintain your workflow.
Law Firms
When you’re managing complex cases and getting calls around the clock, it’s easy to become overwhelmed. Our AI virtual receptionist is perfect for law firms. It can handle high call volumes and streamline client intake even after hours, freeing up more time for you to focus on what you do best.
Veterinarian Clinics
Our veterinary answering service acts as a friendly, professional receptionist for your practice, ensuring your clients feel supported while you focus on what matters most: caring for pets. Available 24/7
Try our AI-powered voicemail service for free
Become one of the first to try Upfirst — an AI-powered virtual answering service that picks up the phone for you. Sign up for our waitlist today.
FAQs about business voicemail services
Don't see your question answered here. Our support team is here to help. Get in touch today.
Can I get transcripts of my voicemail messages?
Yes, you can review transcripts of each call you receive at any time in your account. You can also listen to the call recording.
Will I be notified of new voicemails with Upfirst?
You’ll receive an email summary immediately after each call. For a more detailed review, you can log in to our app to listen to the call recording and read the full transcript at any time.
Will I be notified when an appointment is scheduled, rescheduled, or canceled?
Upfirst AI seamlessly integrates with your calendar software, so when you receive a booking or cancellation, you will be notified through your calendar software.
What information can the AI voicemail service collect?
Our AI can collect any information you’d like. You simply specify the questions you want the AI to ask, and it will gather that data from callers. This flexibility allows you to customize the intake process to your business’s specific needs.
Will using an AI answering service make me look unprofessional?
On the contrary, our AI service enhances professionalism. Unlike human receptionists, our AI never gets tired and provides a consistently positive experience. This level of consistency often surpasses traditional outsourced receptionist services, ensuring that every caller receives prompt, courteous, and accurate responses.