Filter conversations, spot patterns, and review calls faster with AI-powered call tags.
Try for freeSee the most common reasons callers reach out, without listening to every call.
Tags make it easy to sort conversations by category or topic.
Use tags to quickly find urgent calls, high-value leads, or time-sensitive requests.
How it works
Once your tags are set, Upfirst handles the rest—no manual labeling required.
Add tags and write short descriptions for them so your AI agent knows when to add them to a call.
From your dashboard, you can easily see how the number of calls per tag within a given period.
Easily filter your calls by tag so that you can priortize the calls the matter most.
Have a question that isn't answered here? Get in touch with our team.
Can a call have more than one tag?
Yes. Calls can be tagged with multiple labels if more than one applies.
Can I change or add tags later?
Absolutely. You can edit, add, or remove tags at any time, and new calls will use the updated rules.
Can I remove a tag from a call?
Yes. Notice a tag was incorrectly added to a call? You can easily remove it.
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