Upfirst automatically sends a short summary after each call by text, email, or both, so you know what happened without listening to recordings.
Try for freeSee who called and why they reached out, so you can respond faster.
Send summaries to specific teams based on call type or urgency.
Filter out spam, hang-ups, and blocked calls, so you focus on what matters.
How it works
Easily configure who receives notifications and when they receive them.
Decide whether summaries are sent by text, email, or both.
Send summaries to yourself, teammates, or multiple people at once.
Use simple “only if” rules to control when messages are sent, like texting only for emergencies or emailing only for support-related calls. Toggle "On" to receive updates for every call, no matter what.
Have a question that isn't answered here? Get in touch with our team.
What’s included in a call summary?
Summaries include the caller’s details, reason for calling, key information collected, and what happened during the call.
Can different people receive different summaries?
Yes. You can send summaries to different teammates for every call that your receptionist answers, or based only on call type or priority.
Can I get texts for some calls and emails for others?
Yes. You can mix and match delivery methods using conditional "only if" rules.
Are summaries sent immediately after the call?
Yes. Summaries are delivered shortly after the call ends.
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