There are plenty of reasons you might want to forward calls from your Simple Mobile phone—maybe you’re using a service like Upfirst to handle your calls, you’re traveling, or you just don’t want to miss an important call. This page will guide you step-by-step through setting up and turning off different types of call forwarding with Simple Mobile.
How to forward all calls from Simple Mobile
If you want every call to your Simple Mobile number to ring somewhere else (like your new phone or an answering service), follow these steps:
- Open the dialer on your phone (where you make calls).
- Dial 21*[destination number]# (for example, to forward to 555-123-4567, dial 21*5551234567#).
- Press the call or send button.
- Wait for a confirmation message or tone indicating call forwarding is active.
Note: Some newer Android and iPhone models let you set up call forwarding in your phone's settings. If you prefer this method:
- On iPhone: Go to Settings > Phone > Call Forwarding. Turn it on and enter the number you want to forward calls to.
- On Android: Open the Phone app, tap the three dots (menu), select Settings > Calls > Call forwarding, choose "Always forward," and enter the forwarding number.
How to forward only missed calls (conditional call forwarding) on Simple Mobile
Conditional call forwarding means your Simple Mobile calls will only go to another number if you don’t answer, your line is busy, or your phone is unreachable (like when it’s off or out of service).
To set up conditional call forwarding, use these codes:
- Forward if unanswered:
- Dial 61*[destination number]# (example: 61*5551234567#)
- Press the call/send button. - Forward if busy:
- Dial 67*[destination number]#
- Press the call/send button. - Forward if unreachable:
- Dial 62*[destination number]#
- Press the call/send button.
You’ll get a confirmation message or tone that the setting is active.
How to turn off call forwarding on Simple Mobile
If you want to stop forwarding calls from your Simple Mobile phone, just follow these steps:
- Open your phone's dialer.
- To turn off all call forwarding, dial ##002# and press the call/send button.
- This code disables all types of call forwarding at once.
- Wait for a confirmation message or tone.
If you set up forwarding through your phone’s settings (iPhone or Android), just return to the Call Forwarding menu and toggle the switch to "off."
FAQs about call forwarding on Simple Mobile
Does Simple Mobile charge for call forwarding?
Generally, Simple Mobile treats forwarded calls like regular outgoing calls. If you have unlimited talk, there’s usually no extra charge, but check your plan or contact customer support to be sure, especially if forwarding to international numbers.
Can I forward calls internationally with Simple Mobile?
You can forward calls to international numbers, but extra charges may apply. Always confirm with Simple Mobile support or check your plan to avoid unexpected fees.
Will my phone still ring when call forwarding is enabled?
If you set up unconditional call forwarding (forward all calls), your Simple Mobile phone won’t ring—all calls go straight to the other number. With conditional call forwarding, your phone rings first, and only missed or unanswered calls are forwarded.
Can I forward text messages too?
Call forwarding only works for voice calls, not SMS text messages. If you need to forward texts, you’ll need a third-party app or service.
How is immediate forwarding different from conditional forwarding?
Immediate (unconditional) forwarding sends every call directly to another number. Conditional forwarding only sends calls when you don’t answer, your line is busy, or your phone is unreachable.
Do I need a special app to use call forwarding with Simple Mobile?
No special app is required—just use your phone’s dialer or settings. However, some people prefer using apps for extra features or easier management.
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